Support Board
Date/Time: Tue, 16 Sep 2025 01:02:10 +0000
Order Rejection
View Count: 541
| [2021-12-03 15:22:30] |
| User738941 - Posts: 14 |
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Hello, I received the attached rejection message when I tried placing a trade in the German Bund. I called AMP and they said everything was fine on their end and were not able to help. Could you please help? Thanks! https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=57718 |
| [2021-12-03 17:20:35] |
| John - SC Support - Posts: 41827 |
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AMP needs to tell you what the particular "Order Parameters are Invalid" are. The one thing we can say is to check the Time in Force, as that tends to be an area that causes this kind of situation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-03 17:32:58] |
| User738941 - Posts: 14 |
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Thanks for the reply. The issue was resolved with AMP. I called back and spoke with someone else and they reset my permissions and it’s working now
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