Support Board
Date/Time: Tue, 04 Nov 2025 01:59:00 +0000
big lag in using DOM to trade - CQG
View Count: 880
| [2021-12-01 00:22:45] |
| User811622 - Posts: 38 |
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I'm using CQG for order routing. My Sierra Chart DOM has a lot of lags and pauses. Data jumps. I contacted AMPfuture. They said no one else has issue so it must be specific to my Sierra Chart. Please help.
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| [2021-12-01 05:05:12] |
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First thing to do is to implement what is explained here: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading If that does not help, use the Denali Exchange Data Feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-01 05:05:26
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| [2021-12-01 16:13:02] |
| User811622 - Posts: 38 |
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Would you be so kind and do remote session with me? To make sure it's not Sierra chart itself? Thank you so much.
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| [2021-12-02 22:36:48] |
| Sierra_Chart Engineering - Posts: 21298 |
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The first thing we want you to do is to install a second installation of Sierra Chart. Instructions: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart And use the Delayed Exchange Data Feed and see how that works for you: Delayed Exchange Data Feed The data is delayed, but is still it is a valid test to see if the issue is related to the data feed itself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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