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Support Board

Date/Time: Mon, 03 Aug 2026 15:24:24 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Connect to Interactive Brokers to get livetimedata from CME
User956379 		2022-06-17 15:57:34
John - SC Support LPN LP 		3 759
Chart updating stopped at 9:30 ET
User207779 		2022-06-17 15:38:41
John - SC Support LPN LP 		2 752
DOM Settings to display % fill in BIDS and OFFERS coloumn
meghnesh 		2022-06-17 15:20:51
meghnesh LPN LP 		2 833
Sierra Chart with Advanced Features (Service Package 5)
AliEsam 		2022-06-17 15:17:01
John - SC Support LPN LP 		1 838
is $IBHY available on the CFE datafeed - is so could you please add it
User273541 		2022-06-17 15:15:40
John - SC Support LPN LP 		1 791
Current Price Line
User299107 		2022-06-17 15:12:32
John - SC Support LPN LP 		4 696
2nd Instance
User397996 		2022-06-17 15:11:11
John - SC Support LPN LP 		1 607
expiration de contrat
User220939 		2022-06-17 14:42:51
John - SC Support LPN LP 		1 668
I can't connect to Gain capital
more 		2022-06-17 13:43:55
StoneX Futures Support LPN LP 		3 744
Connection trouble with Gain Capital
xHuey 		2022-06-17 13:42:58
StoneX Futures Support LPN LP 		4 702
Support for Gain/Stonex
User23815 		2022-06-17 13:41:36
StoneX Futures Support LPN LP 		3 844
a new drawing tool option
User849502 		2022-06-17 11:24:26
User907968 LPN LP 		1 595
Adding new exchange to Cryptocurrency Data Services?
User169902 		2022-06-17 10:26:43
Mack LPN LP 		33 5871
connecting uprofit account
User538826 		2022-06-17 09:37:59
Ticks LPN LP 		2 1469
[User Discussion] - How to pay my recurring Danali fees
User940256 		2022-06-17 08:14:05
Sierra Chart Engineering LPN LP 		1 952
[Programming Help] - Calling the entry scsf function more frequently
ycomp 		2022-06-17 06:46:19
ycomp LPN LP 		0 680
free trial
User875429 		2022-06-17 00:01:01
User875429 LPN LP 		0 665
sierra data problems
User856350 		2022-06-16 22:53:33
User856350 LPN LP 		10 1175
two service packages bought 5 and 11
User250353 		2022-06-16 22:15:42
User250353 LPN LP 		4 832
Trade- attached orders rejected
User624220 		2022-06-16 21:46:03
John - SC Support LPN LP 		3 682
[User Discussion] - Delta Bars on a Range Chart
User13051990 		2022-06-16 21:06:57
User13051990 LPN LP 		9 3063
I switched from package 3 to 10 and now I have blank TPO chart and blank footprint chart
seaknight 		2022-06-16 20:42:02
John - SC Support LPN LP 		3 765
Market profile shifted when moved to new contract
User_Waz 		2022-06-16 20:22:21
John - SC Support LPN LP 		1 793
setting a gap on the right side of the chart that gives me some space
User679935 		2022-06-16 19:13:58
John - SC Support LPN LP 		1 875
Horizonal Line Drawing After Last Bar
chart_warrior 		2022-06-16 19:02:11
John - SC Support LPN LP 		5 1890
charts did not transfer over with new updaate
User800560 		2022-06-16 18:37:36
John - SC Support LPN LP 		3 1046
How to set more than 30days of chart data to load as a standard setting
Jochen Penther 		2022-06-16 18:33:35
John - SC Support LPN LP 		4 829
Service Package 10 With Denali Question
cstandfast 		2022-06-16 18:31:15
cstandfast LPN LP 		4 955
Difference Study-Auto Coloring
User841161 		2022-06-16 18:26:15
John - SC Support LPN LP 		1 670
Package changes
NatalieS 		2022-06-16 18:12:47
John - SC Support LPN LP 		1 611
Automated trading is not triggering trades in real time but works perfectly on replay.
User658125 		2022-06-16 16:47:32
User658125 LPN LP 		0 704
Targets on order window
User894546 		2022-06-16 15:47:26
John - SC Support LPN LP 		1 696
Trade and Current Quote Symbol
User361939 		2022-06-16 15:43:51
John - SC Support LPN LP 		8 1057
Switching accounts within the Trading Evaluator
JDen 		2022-06-16 15:42:38
John - SC Support LPN LP 		1 761
[Volume] Symbol needs Rollover. Click to resolve.
User573641 		2022-06-16 15:19:15
User573641 LPN LP 		2 908
Data
User728750 		2022-06-16 14:19:08
Sierra Chart Engineering LPN LP 		1 613
Trade window blinking
User181801 		2022-06-16 14:18:19
Sierra Chart Engineering LPN LP 		1 746
I have stopped receiving SC datafeed
User445808 		2022-06-16 13:34:37
Sierra Chart Engineering LPN LP 		2 598