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Support Board

Date/Time: Wed, 18 Mar 2026 18:38:08 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
How to cancel selected services
User146763 		2022-07-06 18:09:55
John - SC Support LPN LP 		1 595
I am unable to find the source code for the DOM chart
VerySherri 		2022-07-06 17:57:17
John - SC Support LPN LP 		5 1133
Placing Market Orders using Mouse
Steve Leon 		2022-07-06 17:55:52
John - SC Support LPN LP 		3 819
How to automaticly remove ExampleChartbook.cht when creating instance ?
GravisHTG 		2022-07-06 17:34:41
John - SC Support LPN LP 		1 595
Help for EUREX real time data
KevinDiard 		2022-07-06 17:31:02
John - SC Support LPN LP 		1 519
cloture journalière
User220939 		2022-07-06 17:10:07
John - SC Support LPN LP 		1 532
Quote Board Data Issue
SierraTraders 		2022-07-06 15:10:56
Sierra_Chart Engineering LPN LP 		4 626
New Quote Spreadsheet.
User841161 		2022-07-06 15:09:20
Sierra_Chart Engineering LPN LP 		1 657
Delayed Data
User870829 		2022-07-06 15:05:02
Sierra Chart Engineering LPN LP 		5 712
Connect event error
elevation999 		2022-07-06 14:51:31
MarcOh LPN LP 		3 561
Rithmic Connection Issue
User28706 		2022-07-06 14:38:22
Sierra Chart Engineering LPN LP 		4 670
Not receiving delayed 10-min data
Stav 		2022-07-06 13:38:15
Stav LPN LP 		15 866
Switching to Sierra Chart Teton Futures Order Routing
User420867 		2022-07-06 13:00:41
User888217 LPN LP 		6 2137
Continuous connection error message
Sitting Bull 		2022-07-06 12:30:38
User303551 LPN LP 		6 745
[Locked] - Teton with AMP
connordw 		2022-07-06 12:15:29
User888217 LPN LP 		10 2895
Dummy Historical Market Depth files of Expired Futures Contracts
ticinotrader 		2022-07-06 11:02:00
Sierra_Chart Engineering LPN LP 		3 694
Question-Time & Sales - what type of orders displayed? Open positions or Open & Exit
Radu Sirbu 		2022-07-06 09:50:36
Radu Sirbu LPN LP 		6 884
ChangeFromOpen% does not work in Quote Board for all symbols [Denali Exchange Data Feed]
User889191 		2022-07-06 09:22:04
User889191 LPN LP 		7 657
Trade Account incorrect
User611675 		2022-07-06 09:14:32
Sierra Chart Engineering LPN LP 		7 936
not connecting after payment
User244592 		2022-07-06 08:52:42
Sierra Chart Engineering LPN LP 		2 552
High CPU/GPU
Steve Leon 		2022-07-06 08:43:56
Sierra_Chart Engineering LPN LP 		3 1178
how can I see the 1400 levels of market depth data per side (bid/ask) that denali provides
FrancescoUY 		2022-07-06 08:09:26
Sierra Chart Engineering LPN LP 		1 697
Candlestick Bars are not anymore correctly drawn after upgrade to version 2411
User889191 		2022-07-06 07:46:53
Sierra Chart Engineering LPN LP 		5 685
Denali vs Historic data issue
User42554 		2022-07-06 07:26:27
Sierra Chart Engineering LPN LP 		1 566
Futures Options symbols issue (ESU22 ok, LOQ22 not ok!)
User185210 		2022-07-06 07:11:36
User185210 LPN LP 		4 756
My charts arent refreshing
User183724 		2022-07-06 06:27:28
Sierra Chart Engineering LPN LP 		2 597
Service Connection Error
user 93611 		2022-07-06 04:14:26
Sierra Chart Engineering LPN LP 		1 1031
problem C-BOT CME
User880622 		2022-07-06 02:52:07
User880622 LPN LP 		2 527
TPO Not Printing Suddenly
User878340 		2022-07-05 22:35:40
User878340 LPN LP 		2 584
Denali Data
User112372 		2022-07-05 20:47:25
John - SC Support LPN LP 		1 509
[Programming Help] - loading data from instruments outside study
Trader_Rob 		2022-07-05 20:42:02
Trader_Rob LPN LP 		0 585
Failed to Activate the CBOE Indices.
User426450 		2022-07-05 20:27:18
John - SC Support LPN LP 		1 544
Real time Esu Data
garnell_funk 		2022-07-05 20:23:39
John - SC Support LPN LP 		1 1011
Data services
User565325 		2022-07-05 20:14:59
John - SC Support LPN LP 		1 518
trade service issues
WzOfOdds 		2022-07-05 20:09:06
John - SC Support LPN LP 		1 516
Current Historical Daily bar has no Open price (COMEX and NYMEX only)
Sawtooth 		2022-07-05 19:52:37
John - SC Support LPN LP 		1 486
Unable to login to Sierra
User537191 		2022-07-05 19:46:23
John - SC Support LPN LP 		3 611
adding a complete all-price volume profile chart to TPO chart
dberliner 		2022-07-05 19:22:47
John - SC Support LPN LP 		1 610