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Support Board

Date/Time: Sat, 20 Dec 2025 13:23:09 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Want to test SC Level 12 can I change my 6 months prepaid for it?
YSS 		2023-07-14 19:09:31
John - SC Support LPN LP 		1 607
[Programming Help] - how to pass an alert condition to sc.EvaluateAlertConditionFormulaAsBoolean function?
User997668 		2023-07-14 19:07:19
j4ytr4der_ LPN LP 		21 2628
Historical Intraday Data Download Failed
Adam556 		2023-07-14 19:02:37
John - SC Support LPN LP 		1 712
switch pc to laptop
User497355 		2023-07-14 18:56:54
John - SC Support LPN LP 		1 555
DOM Separate Overnight Profile from Day Session Possible?
topsteplocal 		2023-07-14 18:56:45
topsteplocal LPN LP 		14 1020
Indicator Switch In The Chart Window
novaxt123 		2023-07-14 18:39:37
John - SC Support LPN LP 		1 378
[User Discussion] - Indicator Switch In The Chart Window
novaxt123 		2023-07-14 16:39:32
novaxt123 LPN LP 		0 366
Is there a way of seen sweeps with Sierra?
Oz 		2023-07-14 15:44:59
Oz LPN LP 		2 1239
[User Discussion] - Compare ETF to Futures
User657837 		2023-07-14 15:31:21
User657837 LPN LP 		0 343
Live data not appearing on stocks
Shawn J 		2023-07-14 15:22:00
Shawn J LPN LP 		4 496
how to have two different colors for price up and price down for the last trade price box
User629746 		2023-07-14 14:54:38
John - SC Support LPN LP 		1 380
do not have a connection
reuvenidror 		2023-07-14 14:23:59
John - SC Support LPN LP 		4 597
average volume of the night
User285770 		2023-07-14 14:13:07
John - SC Support LPN LP 		1 429
depth not showing on DOM during chart replays
User425645 		2023-07-14 14:02:41
John - SC Support LPN LP 		13 1315
REQUEST TO CHANGE SERVICE PACKAGE
User161986 		2023-07-14 13:58:51
John - SC Support LPN LP 		1 403
I paid for the base 3 but i wanted/needed the base 5
User874564 		2023-07-14 13:56:53
John - SC Support LPN LP 		1 400
DLL Distribution Support Ticket
WeroTrader 		2023-07-14 13:50:07
John - SC Support LPN LP 		1 412
Renko Tick Size on Symbol Change
user_xyz 		2023-07-14 13:49:05
John - SC Support LPN LP 		2 509
unable to get Date and time column in spreadsheet
User718860 		2023-07-14 11:42:17
User718860 LPN LP 		2 461
activation account trial
User757626 		2023-07-14 09:08:22
Sierra_Chart Engineering LPN LP 		1 421
What Service Package am i supposed to get here?
User729581 		2023-07-14 09:03:58
Sierra_Chart Engineering LPN LP 		1 504
Alert setting
Daniel Kamiński 		2023-07-14 09:02:29
Sierra_Chart Engineering LPN LP 		1 406
Switching trade & Current Quote Symbol via Keyboard
samual sprat 		2023-07-14 09:01:09
Sierra_Chart Engineering LPN LP 		9 1039
ø
sgne 		2023-07-13 23:19:33
sgne LPN LP 		0 263
[User Discussion] - Using 2 Two Scroll Wheels on my mouse
User733644 		2023-07-13 20:14:21
John - SC Support LPN LP 		2 2480
Windows error code 21
User308633 		2023-07-13 18:35:53
User308633 LPN LP 		2 439
Adding an additional account
NEXXUS LTD 		2023-07-13 18:31:56
John - SC Support LPN LP 		1 395
Testing for open orders in Alert equation
User316362 		2023-07-13 18:28:45
John - SC Support LPN LP 		1 468
2nd instance issue
User772383 		2023-07-13 16:41:23
John - SC Support LPN LP 		1 440
Plus Cursor Color change
MattH 		2023-07-13 16:38:08
John - SC Support LPN LP 		1 567
Issues with Data Feed
Razor 		2023-07-13 16:30:51
Razor LPN LP 		6 659
Tiling Windows As Grid
user8888 		2023-07-13 16:19:45
user8888 LPN LP 		4 1056
Internal mapping issue
User987069 		2023-07-13 16:17:14
John - SC Support LPN LP 		11 499
Problem connecting to Rithmic
User994719 		2023-07-13 16:15:08
John - SC Support LPN LP 		1 458
POC EXTENSION LINE
colonwing1888 		2023-07-13 16:08:21
John - SC Support LPN LP 		1 501
[User Discussion] - je n'arrive plus a travailler
User644626 		2023-07-13 16:03:57
John - SC Support LPN LP 		1 390
Message Log Continually Popping Up
User558380 		2023-07-13 15:55:26
John - SC Support LPN LP 		1 446
data glitch on MNQU23?
User497451 		2023-07-13 15:34:10
John - SC Support LPN LP 		1 424
Rolling daily TPO vs Fixes
VolTrader73 		2023-07-13 15:32:05
John - SC Support LPN LP 		1 424
connection error 10060
mikebarrels 		2023-07-13 15:04:34
mikebarrels LPN LP 		5 481