Support Board
Date/Time: Sun, 08 Feb 2026 19:13:41 +0000
SMS Code Doesn't work
View Count: 635
| [2023-08-14 05:12:04] |
| User457712 - Posts: 1 |
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Hello, When I use the code I received to activate the trial it says the code is not valid. Can you please help me solve this error? Thank you. |
| [2023-08-14 13:34:32] |
| Sierra_Chart Engineering - Posts: 22731 |
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We have activated your Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-14 17:13:02] |
| User461523 - Posts: 1 |
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Hello, When I use the code I received to activate the trial it says the code is not valid. Can you please help me solve this error? Thank you. |
| [2023-08-14 19:23:20] |
| John - SC Support - Posts: 44494 |
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We have activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-13 11:46:29] |
| User512730 - Posts: 1 |
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Hello, When I use the code I received to activate the trial it says the code is not valid. Can you please help me solve this error? Thank you. |
 image_2024-02-13_184605415.png / V - Attached On 2024-02-13 11:46:07 UTC - Size: 26.89 KB - 132 views Attachment Deleted. |
| [2024-02-13 17:31:22] |
| John - SC Support - Posts: 44494 |
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User512730: You have used your trial time and we can not extend you any further. If you wish to use Sierra Chart, then you will need to pay for a package. Refer to the instructions at the following link: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-14 04:09:36] |
| User764670 - Posts: 2 |
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Hi my sms code not working it’s giving me error can pls activate me thanks
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| [2024-02-14 16:25:48] |
| John - SC Support - Posts: 44494 |
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User764670: We see that your account is already activated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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