Support Board
Date/Time: Tue, 04 Nov 2025 06:00:06 +0000
Topstep Rithmic from Asia
View Count: 832
|   [2024-02-12 12:48:32]     |  
| User953554 - Posts: 9 | 
| 
                Hi and I am currently in Indonesia and Trading a Topstep combine using the Server settings: Rithmic Direct - DTC with Topstep-Chicago Area-Non-Aggrigated and wanted to ask if I should choose different settings like 'TopstepTrader-Singapore-Non-Aggrigated' from the Server(List) as It's the closest to my location? Also when I am home in the UK should I bee using the Europe (or Frankfurt) Server. Or Do I just set and leave it on the Topstep-Chicago Area-Non-Aggrigated as that's where the CME is based? I have Service Package 12 I don't have connection issues my current settings but sometimes I have a slight delay closing positions (but nothing to worry about) but wondered if I was hindering execution speed by having less than ideal settings Thanks in advance Andy  | 
        
|   [2024-02-12 15:46:08]     |  
| Sierra_Chart Engineering - Posts: 21298 | 
| 
                This is not within the scope of our support. You need to ask Rithmic.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-12 15:46:13  
             | 
        
|   [2024-02-13 18:08:34]     |  
| User953554 - Posts: 9 | 
| 
                ok can you tell me if using the Rithmic Direct - DTC is correct?  | 
        
|   [2024-02-13 22:50:25]     |  
| John - SC Support - Posts: 42737 | 
| 
                Yes, "Rithmic Direct - DTC" is the correct service to select when you are wanting to connect with TopStep.
                 For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
To post a message in this thread, you need to log in with your Sierra Chart account:
