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Support Board

Date/Time: Mon, 09 Feb 2026 09:37:16 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Orders suddenly being rejected - No Trading Permission error message
User0123 		2018-08-02 15:53:06
Sierra Chart Engineering LPN LP 		3 3746
[Programming Help] - Spreadsheet Study trading system
User852086 		2018-08-02 14:37:39
User735640 LPN LP 		4 1003
User Discussion/Request: Make Alert Manager - Alerts Log - Alert Text Customizable
4646ed 		2018-08-02 09:10:27
Sierra Chart Engineering LPN LP 		2 1328
chart data not downloading
User828417 		2018-08-02 05:55:48
User828417 LPN LP 		7 842
Server side order
User90003 		2018-08-02 04:56:04
Sierra Chart Engineering LPN LP 		1 1872
[Programming Help] - ACSIL - function to call Entry Price
VaclavS 		2018-08-02 04:42:39
Sierra Chart Engineering LPN LP 		1 1092
crosshair
User16114 		2018-08-02 03:44:03
Tony LPN LP 		2 1371
CL
miami845 		2018-08-01 22:54:54
Sierra Chart Engineering LPN LP 		3 958
Multiple Alerts
KXRCap 		2018-08-01 20:22:17
Sierra Chart Engineering LPN LP 		2 2016
Chart candles are distorted
User420112 		2018-08-01 19:01:50
Sierra Chart Engineering LPN LP 		1 884
How to uninstall
User498240 		2018-08-01 18:30:04
Sierra Chart Engineering LPN LP 		1 10240
Market Depth Historical not showing into fill space
nosast2 		2018-08-01 17:52:20
Jeffrey LPN LP 		5 1059
Compare bar times
chart_warrior 		2018-08-01 17:36:52
chart_warrior LPN LP 		5 1276
Sierra chart keeps closing/ quitting
User465417 		2018-08-01 17:25:09
Sierra Chart Engineering LPN LP 		1 916
message saying my usage has run out when i paid for 6 months which ends 1/2019
User777047 		2018-08-01 17:18:37
Sierra Chart Engineering LPN LP 		1 889
Connecting Live CQG
Ryan Bailey 		2018-08-01 15:58:08
Sierra Chart Engineering LPN LP 		3 816
problem setting up
User363089 		2018-08-01 15:33:24
Sierra Chart Engineering LPN LP 		1 823
Connect cannot be established
User17052 		2018-08-01 13:06:59
User17052 LPN LP 		2 806
Unable to download data from Google
User763472 		2018-08-01 08:32:56
Sierra Chart Engineering LPN LP 		1 1585
[Programming Help] - Color background signal - need help
User199100 		2018-08-01 04:28:17
User199100 LPN LP 		4 945
Looking to evaluate
FullThrottle 		2018-08-01 02:47:51
Sierra Chart Engineering LPN LP 		1 891
monthly renewal
User28317 		2018-08-01 00:51:25
Sierra Chart - Max LPN LP 		1 740
Bid and Ask Depth Bars
runningfree 		2018-07-31 23:20:48
Sierra Chart Engineering LPN LP 		3 2172
CQG Sierra Chart Outage Issue this Morning for some users.
Xfanman1 		2018-07-31 23:00:43
Sierra Chart Engineering LPN LP 		6 1066
Chart Drawing Linking
Ryan Bailey 		2018-07-31 22:22:56
Sierra Chart Engineering LPN LP 		2 4097
Limit Chase Orders being filled as Market orders
User389220 		2018-07-31 22:11:29
Sierra Chart Engineering LPN LP 		1 1098
Same Charts - New Feed Supplier
User481114 		2018-07-31 20:40:22
Sierra Chart Engineering LPN LP 		1 929
error message when using spread trade entry
Glenn Infinity 		2018-07-31 20:17:27
Sierra Chart Engineering LPN LP 		3 823
Trading DOM/Ladder Trail /Tail
Ryan Bailey 		2018-07-31 19:40:44
Sierra Chart Engineering LPN LP 		3 1117
Data
User454054 		2018-07-31 18:44:47
Sierra Chart Engineering LPN LP 		1 851
Data Connection interrupted.
User494086 		2018-07-31 18:42:26
Sierra Chart Engineering LPN LP 		2 844
Order Type
User479733 		2018-07-31 17:42:03
Sierra Chart Engineering LPN LP 		2 946
cqg data disconnected, will not reconnect
User626032 		2018-07-31 17:35:01
Sierra Chart Engineering LPN LP 		3 1134
Unable to login to CQG
User379884 		2018-07-31 14:10:51
Sierra Chart Engineering LPN LP 		4 2915
Depth of Market gone - CQG feed, CLEU18 crude oil
User725927 		2018-07-31 13:29:18
User725927 LPN LP 		3 1124
Text Display of Bid/Ask Depth Percentage
User781967 		2018-07-31 12:32:34
User781967 LPN LP 		0 811
[Programming Help] - Spreadsheet Trading Emergency Flatten & Cancel All
User360283 		2018-07-31 07:01:35
User360283 LPN LP 		3 1277
IBEX 35 Futures
User207223 		2018-07-31 00:42:26
Sierra Chart Engineering LPN LP 		11 1419
How to rename a chartbook
User828417 		2018-07-31 00:41:35
Sierra Chart Engineering LPN LP 		1 4811