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Support Board

Date/Time: Tue, 03 Feb 2026 14:45:45 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Note Getting Real Time CME Data
User697350 		2020-05-18 19:34:32
John - SC Support LPN LP 		10 1151
Filippodc24 : request of support using teamviewer
User743464 		2020-05-18 19:32:30
Sierra Chart Engineering LPN LP 		1 630
Sierra Dom question w/image attached
SierraFan 		2020-05-18 19:06:04
SierraFan LPN LP 		2 725
What all do I need to place a trade?
Colton 		2020-05-18 18:50:03
Sierra Chart Engineering LPN LP 		6 746
Not receiving real-time data from Denali service.
Gigo 		2020-05-18 18:47:45
Sierra Chart Engineering LPN LP 		1 667
Account : Filippodc24
User743464 		2020-05-18 18:40:35
Sierra Chart Engineering LPN LP 		1 643
Create a keyboard shortcut for stop order to move 5 instead of 1 standard tick
User671188 		2020-05-18 18:30:15
User671188 LPN LP 		0 644
DTC client not connecting
User379717 		2020-05-18 18:23:16
Sierra Chart Engineering LPN LP 		1 1082
Email rate exceeded
Chadly 		2020-05-18 18:03:24
Chadly LPN LP 		0 646
i subscribed to level 5 but cant see a CUSTOM Study that other user can see how do i find
User743464 		2020-05-18 17:49:47
Sierra Chart Engineering LPN LP 		1 578
Totally Frozen
buggsuperstar 		2020-05-18 17:47:47
Sierra Chart Engineering LPN LP 		7 797
Frozen charts
User105146 		2020-05-18 17:41:14
Sierra Chart Engineering LPN LP 		1 605
Gap in my chart
User322140 		2020-05-18 17:40:43
Sierra Chart Engineering LPN LP 		1 642
can't connect with Rithmic data feed
User578810 		2020-05-18 17:40:07
Sierra Chart Engineering LPN LP 		1 741
Trade activity log/bracket trailing issue
User671630 		2020-05-18 17:38:11
Sierra Chart Engineering LPN LP 		3 925
Denali Data Feed not working?
jb2294 		2020-05-18 17:18:57
Sierra Chart Engineering LPN LP 		7 961
[User Discussion] - Candlesticks
mikeb029 		2020-05-18 17:15:54
mikeb029 LPN LP 		2 678
Sierra Chart Crashing
User148596 		2020-05-18 17:15:07
Sierra Chart Engineering LPN LP 		2 946
Sierra Chart real-time data
User495158 		2020-05-18 16:36:12
SC Support LPN LP 		10 1076
Trial Extension
User969164 		2020-05-18 15:09:56
User969164 LPN LP 		2 651
QUICKLY hide/unhide bottom-screen studies
User766076 		2020-05-18 14:23:15
User766076 LPN LP 		3 1189
Pivot Points remain at the same position when Y scale is moved
User189132 		2020-05-18 14:04:50
User189132 LPN LP 		1 553
[User Discussion] - Spreadsheet Study and Spreadsheet Formula
User387468 		2020-05-18 12:52:27
Sawtooth LPN LP 		1 1601
Studies to graph - List divider/header
User623552 		2020-05-18 11:45:29
Flipper LPN LP 		3 1036
Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected.
User578161 		2020-05-18 11:05:04
Sierra Chart Engineering LPN LP 		4 1349
Phantom trading activity with SC Order Routing service
User816220 		2020-05-18 10:24:27
Sierra Chart Engineering LPN LP 		9 1071
CBOT Data Issue
Sierra Chart Engineering 		2020-05-18 10:16:22
Sierra Chart Engineering LPN LP 		5 1176
Options
LucentTrader 		2020-05-18 10:05:05
LucentTrader LPN LP 		0 583
Multiple connections in SC
Antonino De Rosa 		2020-05-18 08:28:50
Antonino De Rosa LPN LP 		10 1574
Replaying DOM with Trading Evaluator - Delayed Service
RadioDC 		2020-05-18 08:25:26
Sierra Chart Engineering LPN LP 		1 710
Scrolling Desktop Feature, How to set 4 x the Height of the screen?
User14953 		2020-05-18 07:58:19
Sierra Chart Engineering LPN LP 		1 617
Limit Order triggered on Last Price rather than bid/ask
User670970 		2020-05-18 07:47:55
User670970 LPN LP 		0 685
EPIQ for Triggered Limit with Chase
Zebbity 		2020-05-18 07:13:22
Zebbity LPN LP 		2 780
Dorman through TT setup.
User940666 		2020-05-18 06:59:35
User940666 LPN LP 		2 1122
Replay Chart Request
yellowandy 		2020-05-18 05:10:38
yellowandy LPN LP 		0 577
Double check orders
sloth00 		2020-05-18 01:13:01
Sierra Chart Engineering LPN LP 		4 718
Only show Volume > 70% of Percent of Maximium Value of Volume Bar
User800328 		2020-05-18 01:09:22
User800328 LPN LP 		0 681
Detatched trade window steals focus when trade initiated on DOM
j4ytr4der_ 		2020-05-17 23:43:28
j4ytr4der_ LPN LP 		0 616
[User Discussion] - Study/Price Overlay in Trade DOM does not pull Text Display for Study info
User299392 		2020-05-17 23:15:27
j4ytr4der_ LPN LP 		1 966