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Date/Time: Sat, 18 May 2024 22:45:25 +0000



FLATTEN keeps opening new position

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[2020-09-08 16:24:56]
User889653 - Posts: 7
For several days every time I Flatten a working order, a new order automatically opens. I'm in Sim mode because I'm worried this issue will persist Live. In effect I always have a position opened, and cannot completely close all positions. If I open my trade orders window or trade positions window, there is nothing there, but each time I open a new position that previously flattened (now opened) position is closed at the same price my new order is opened. I then flatten the new order, which works, but a new position is then opened at the price flattened. Can anyone tell me how to fix this? How to Flatten all positions without automatically opening a new one.
[2020-09-08 18:47:33]
Sierra Chart Engineering - Posts: 104368
Are you using Trade Simulation Mode?:
Trade Simulation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-08 19:18:15]
User889653 - Posts: 7
Yes using simulation mode. I don’t want to trade live if there is any chance that this issue will also be present there
[2020-09-09 19:29:14]
Sierra Chart Engineering - Posts: 104368
So you have Trade >> Trade Simulation Mode On enabled?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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