Support Board
Date/Time: Tue, 04 Nov 2025 15:43:30 +0000
FLATTEN keeps opening new position
View Count: 797
|   [2020-09-08 16:24:56]     |  
| User889653 - Posts: 7 | 
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                For several days every time I Flatten a working order, a new order automatically opens.  I'm in Sim mode because I'm worried this issue will persist Live.  In effect I always have a position opened, and cannot completely close all positions. If I open my trade orders window or trade positions window, there is nothing there, but each time I open a new position that previously flattened (now opened) position is closed at the same price my new order is opened.  I then flatten the new order, which works, but a new position is then opened at the price flattened.  Can anyone tell me how to fix this? How to Flatten all positions without automatically opening a new one.
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|   [2020-09-08 18:47:33]     |  
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                Are you using Trade Simulation Mode?: Trade Simulation Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-09-08 19:18:15]     |  
| User889653 - Posts: 7 | 
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                Yes using simulation mode. I don’t want to trade live if there is any chance that this issue will also be present there
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|   [2020-09-09 19:29:14]     |  
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                So you have Trade >> Trade Simulation Mode On enabled?
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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