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Date/Time: Tue, 30 Apr 2024 06:01:36 +0000

How to Post a Message for Support

extend demo

View Count: 367

[2023-04-02 07:17:12] #1 [Go To First Post]
User631370 - Posts: 5
Hi! I haven't been trading for a long time. I want to go back. Could You please extend me a trial perdio to set my platform and to recall some things :) I have some CQG demo account. I would be greatfull! Andy

[2023-04-02 09:11:11] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14147
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". You cannot use CQG during a trial. And you cannot use CQG demo accounts. You can only work with Sierra Chart services. You can use the Sierra Chart Delayed Exchange Data Feed: Delayed Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-02 09:12:19

[2023-05-23 21:56:22] #3 [Go To First Post]
Trader4456 - Posts: 2
I am interested in trading using Sierracharts, especially the 'Footprint Charts' However, by the time I got familiar with the platform My Demo account expired. I would be grateful if I you could activate my account once again to give me more time. Thank you. Account name: TraderJonathan Regards, Jon

[2023-05-23 22:14:42] #4 [Go To First Post]
John - SC Support - Posts: 31189
Trader4456: You have used the full 15 days of trial time available, therefore you would have to purchase a package in order to continue to use Sierra Chart. We offer two packages as part of our "Base" offerings that are meant to be used while learning the system and working on your trading. The "Base" packages give you access to the Delayed Streaming Data for the CME Group, EUREX, CFE, and U.S. Equities. The data acts like real-time data only is delayed by 10-15 minutes. This data is also free of charge. The "Base Advanced" package is the one you will want, since it gives you access to the Numbers Bars study. You also have access to our "Simulated Futures Trading System" which can be used with the Delayed Streaming data. Refer to the information here: Simulated Futures Trading Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-05-24 15:44:11] #5 [Go To First Post]
Trader4456 - Posts: 2
I haven't had enough time to get to know the platform. I don't want to pay for any product until I know I like it, so I am disappointed that I wont be trading with you. Thanks anyway for your time. Regards Jon

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