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Date/Time: Thu, 02 May 2024 14:05:12 +0000

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Delayed data with Denali data feed and CME data

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[2023-02-10 21:34:36] #1 [Go To First Post]
User775644 - Posts: 8
Support, Would you be able to help? I'm new to Sierra Chart; I'm not sure what I'm doing incorrectly. 1. I'm trying to figure out if I'm my charts are getting real-time data or not (the menu bar for all my charts say "Delayed"). 2. I'm not able to place a limit order; the limit order never gets filled. I'm running in "simulated futures trading" mode. I'm using service package 11. I signed up with EdgeClear-IronBeam for the non-pro CME data fees. I signed the CME doc's and activated a CME package. 3. Seirra chart requires that I connect Sierra Chart to my live trading account at least once a month. Do I do this by directly logging into IronBeam? Or do I connect to IronBeam from Sierra Chart? If I'm supposed to connect through Sierra Chart, which of the "Current selected Services" do I pick. I haven't seen an option for IronBeam or EdgeClear. Right now, I've selected "Trading Evaluator [trading]". Thank you for your patience and any help with this.


sc-menu-delayed.png / V - Attached On 2023-02-10 21:28:17 UTC - Size: 3.2 KB - 58 views

[2023-02-10 23:34:16] #2 [Go To First Post]
John - SC Support - Posts: 31293
You are getting delayed data because you have not logged into your trading account. You need to do this from Sierra Chart. Since you signed up with Edge Clear and IronBeam, you are most likely using the Teton Order Routing Service. In which case, follow the instructions starting at Step #6 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions If you do not intend to stay connected to your live trading account, then follow the instructions at the following link to connect once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees The issue with the Limit order is most likely since you were using the Delayed data, but connecting to the real-time Trading Evaluator. Once you get your real-time data flowing and you are connected to the Trading Evaluator, try again - you should not have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-02-16 13:28:37] #3 [Go To First Post]
User775644 - Posts: 8
Support, thank you so much for your help with the 3 issues above; they've been resolved. Questions... 1. In "trade sim mode" with "delayed data", my simulated trades were being recorded in the trade log. Now that I'm on live data, my simulated trades are not recorded. My settings: "Current Selected Service" > "Trading Evaluator [trading]" I've reviewed these instructions, but I'm still a little stuck with the trade log... Simulated Futures Trading Service: Simulated Futures Trading Service: Setup Instructions 2. What are the main differences between these 2 simulated trading services: "Simulated Futures Trading Service" and "Trade Simulation"? Thank you again for your help with these questions.

[2023-02-16 17:51:53] #4 [Go To First Post]
John - SC Support - Posts: 31293
1. You should be seeing the trades in the Trade Activity Log. Make sure your filters at the top are set in a way that they include the Trading Evaluator trades (for instance, make sure you are not selecting all Sim symbols, as the Trading Evaluator is not considered a simulated symbol). Refer to the following: Trade Activity Log: Viewing Historical Trade Activity 2. Trade Simulation is built into the Sierra Chart software and gives you a good simulation environment. The Simulated Futures Trading Service is setup as a server environment where you are sending your orders to our server which processes the order a bit more like the actual exchange. One particular advantage is that the orders are located on the server, therefore your local Sierra Chart software does not need to be running. Refer to the information for Trade Simulation Mode here: Trade Simulation Refer to the information for the Simulated Futures Trading Service here: Simulated Futures Trading Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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