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Date/Time: Thu, 25 Apr 2024 10:26:52 +0000



Creating Custom Index and Time and Sales using Nasdaq Total View

View Count: 396

[2023-01-15 02:10:58]
Ben A - Posts: 123
Hi,

I created a custom ticker using Nasdaq Totalview tickers using the guidance here:

Custom Calculated Symbols

The index does not load properly and states 'historical data download cancelled' and will not show live data.

Is there something I need to do differently? I have successfully created indexes previously before Nasdaq Totalview data.

One additional question re Nasdaq Totalview is the 'Time and Sales Combine into Exchange Reported Original Summary' applicable to Nasdaq Total View tickers?

Many thanks for your answer,
[2023-01-16 15:52:42]
John - SC Support - Posts: 31098
What exactly did you enter for the "symbol" for the custom calculated symbol?


As to the Time and Sales combining the Exchange Reported Original Summary Trade - yes, this works for the NASDAQ TotalView.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-16 16:10:11]
Ben A - Posts: 123
Great, thank you for that

The symbol I created is as follows:

1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV}
[2023-01-17 21:10:55]
Sierra_Chart Engineering - Posts: 14076
The index does not load properly and states 'historical data download cancelled' and will not show live data.
We need to see the entire message log related to this. Instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.

----
Also refer to:
Custom Calculated Symbols: Resolving Missing Historical Data Issue

----
One additional question re Nasdaq Totalview is the 'Time and Sales Combine into Exchange Reported Original Summary' applicable to Nasdaq Total View tickers?
This is not applicable for NASDAQ TotalView .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-17 21:11:20
[2023-01-17 23:31:44]
Ben A - Posts: 123
Many thanks for this,

The resulting log is as follows:

Software version: 2459 64-bit | 2023-01-17 18:29:02.334
Primary Thread ID: 15188 | 2023-01-17 18:29:02.334
Usage end date: 2023-02-02 | 2023-01-17 18:29:02.334
Enabled for: Advanced Features 2. | 2023-01-17 18:29:02.334
Enabled for: Sierra Chart Historical Data Service. | 2023-01-17 18:29:02.334
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-01-17 18:29:02.334
Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-17 18:29:02.334
Enabled for exchange2: CME | 2023-01-17 18:29:02.334
Enabled for exchange2: fairx_exchange.data | 2023-01-17 18:29:02.334
Enabled for exchange2: NASDAQ US stock data | 2023-01-17 18:29:02.334
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-17 18:29:02.334
Current selected Data/Trading service: Teton CME Order Routing | 2023-01-17 18:29:02.334
Custom symbol settings values: enabled | 2023-01-17 18:29:02.335
Chart Update Interval: 100 | 2023-01-17 18:29:02.335
Intraday Data Storage Time Unit: 0 | 2023-01-17 18:29:02.335
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-01-17 18:29:02.335
2023-01-17 23:29:02 Local computer time in UTC | 2023-01-17 18:29:02.335
2023-01-17 18:29:02 Local computer time in SC Time Zone | 2023-01-17 18:29:02.335
2023-01-17 09:42:20 Server time in UTC | 2023-01-17 18:29:02.335
Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-01-17 18:29:02.335
Program path: D:\Program Files\SierraChart\ | 2023-01-17 18:29:02.335
Data Files path: D:\Program Files\SierraChart\Data\ | 2023-01-17 18:29:02.335
OS Version Number: 10.0 | 2023-01-17 18:29:02.335
Locale Setting: C | 2023-01-17 18:29:02.335
DLLs: Convergent_64.dll, DivergenceDetector_64.dll, EndedAuction_64.dll, ETFISv3.dll, ETFISv3_64.dll, gc5150_Studies_2431_64.dll, google_sheets_gammalevels_64.dll, LudwigLevels_2151_64.dll, OFA Bars (by Zdislav)_2151_64.dll, OrderFlowLabs.com.beta.dll, OrderFlowLabs.com.dll, Smaug_SC_Library_64.dll, SST_DEL_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, SST_ImportLevelsfromCSV_64.dll, sst_pulling_stacking_2217_64.dll, sst_pulling_stacking_64.dll, sst_volume_dots_64.dll, Trade_Your_Plan_2151_64.dll, TWFX_FREE_2151_64.dll | 2023-01-17 18:29:02.335
Allowed protected custom studies: Gamma Levels Importer - mobester16, Smaug_SC_Library, SST_DEL, SST_FreeBundle, SST_ImportLevelsFromCSV, SST_PullStack, TWFX_Free, zyp_app, zyp_download_free | 2023-01-17 18:29:02.335
Crash reporter started: true | 2023-01-17 18:29:02.335

Skipping historical Intraday data download for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} because Download Historical Data For Formula Symbol is disabled in the symbol settings. | 2023-01-17 18:29:24.966
Historical data download ID 35 not found when removing ID from outstanding request set. | 2023-01-17 18:29:24.966
Real-time Intraday chart data file updates started for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} | 2023-01-17 18:29:24.966
Intraday chart data file opened for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} | 2023-01-17 18:29:24.966
Opened cached Intraday file: D:\Program Files\SierraChart\Data\1%{AAPL-NQTV}+1%{MSFT-NQTV}+1%{AMZN-NQTV}+1%{TSLA-NQTV}+1%{GOOGL-NQTV}+1%{GOOG-NQTV}+1%{NVDA-NQTV}+1%{BRK.B-NQTV}+1%{META-NQTV}+1%{UNH-NQTV}.scid. Thread ID: 17068 | 2023-01-17 18:29:33.826
[2023-01-18 23:33:55]
Sierra_Chart Engineering - Posts: 14076
For this:
Skipping historical Intraday data download for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} because Download Historical Data For Formula Symbol is disabled in the symbol settings. | 2023-01-17 18:29:24.966
Refer to:
Custom Calculated Symbols: Resolving Missing Historical Data Issue
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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