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Date/Time: Mon, 22 Apr 2024 14:57:04 +0000



No delayed feed

View Count: 293

[2022-12-28 08:30:42]
BenjFlame - Posts: 305
Hi,
I lost delayed feed for CME. It just doesn't stream. But It does from other exchanges like nymex and Comex.

Can you please check why?
Date Time Of Last Edit: 2022-12-28 09:22:12
[2022-12-28 16:31:39]
John - SC Support - Posts: 30992
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-28 16:40:40]
BenjFlame - Posts: 305
Symbol is MNQH23-CME


Software version: 2457 64-bit | 2022-12-28 11:36:28.512
Primary Thread ID: 5872 | 2022-12-28 11:36:28.512
Usage end date: 2023-01-23 | 2022-12-28 11:36:28.512
Enabled for: Sierra Chart Historical Data Service. | 2022-12-28 11:36:28.512
Enabled for: Delayed Denali Exchange Data Feed. | 2022-12-28 11:36:28.512
Enabled for exchange2: CME | 2022-12-28 11:36:28.512
Enabled for exchange2: fairx_exchange.data | 2022-12-28 11:36:28.512
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-12-28 11:36:28.512
Current selected Data/Trading service: SC Data - All Services | 2022-12-28 11:36:28.512
Custom symbol settings values: enabled | 2022-12-28 11:36:28.512
Chart Update Interval: 50 | 2022-12-28 11:36:28.512
Intraday Data Storage Time Unit: 0 | 2022-12-28 11:36:28.512
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-12-28 11:36:28.512
2022-12-28 16:36:28 Local computer time in UTC | 2022-12-28 11:36:28.512
2022-12-28 11:36:28 Local computer time in SC Time Zone | 2022-12-28 11:36:28.512
2022-12-28 16:20:51 Server time in UTC | 2022-12-28 11:36:28.512
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-12-28 11:36:28.512
Program path: C:\SierraChart\ | 2022-12-28 11:36:28.512
Data Files path: C:\SierraChart\Data\ | 2022-12-28 11:36:28.512
OS Version Number: 10.0 | 2022-12-28 11:36:28.512
Locale Setting: C | 2022-12-28 11:36:28.512
DLLs: CustomStudies_64.dll, CustomSystems_64.dll, Studies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-12-28 11:36:28.513
Allowed protected custom studies: zyp_download_free | 2022-12-28 11:36:28.513
Crash reporter started: true | 2022-12-28 11:36:28.513

File >> Disconnect selected. | 2022-12-28 11:37:14.424
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2022-12-28 11:37:14.437
DTC Client socket (2) | CloseSocket call. | 2022-12-28 11:37:14.438
SC DTC Delayed Exchange Data | Disconnected from the server. | 2022-12-28 11:37:14.438
SC Data - All Services | Disconnected. | 2022-12-28 11:37:14.438
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-12-28 11:37:14.438

SC Data - All Services | Connected to server complete. | 2022-12-28 11:37:20.978
Triggering next historical data download in queue. | 2022-12-28 11:37:20.978
Triggering next historical data download in queue. | 2022-12-28 11:37:20.978
Triggering next historical data download in queue. | 2022-12-28 11:37:20.978
Triggering next historical data download in queue. | 2022-12-28 11:37:20.978
Using symbol data fast lookup vector | 2022-12-28 11:37:20.988
SC Data - All Services | Starting real-time market data updates for: MESH23-CME. ID: 1 | 2022-12-28 11:37:20.988
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MESH23-CME | 2022-12-28 11:37:20.988
SC Data - All Services | Requesting security definition data for: MESH23-CME. ID: 1 | 2022-12-28 11:37:20.988
Added historical Intraday data request for MESH23-CME to the queue. | 2022-12-28 11:37:20.988
Intraday data recording state for symbol MESH23-CME is set to download 'Pending'. | 2022-12-28 11:37:20.988
MNQH23-CME 1 Sec #7 | Started historical data download for additional symbol MESH23-CME. Download ID: 12 | 2022-12-28 11:37:20.988
Mapping MYMH23-CBOT to MYMH23. Service code: cbot | 2022-12-28 11:37:20.988
SC DTC Delayed Exchange Data | Starting real-time market data updates for: MYMH23-CBOT (MYMH23). ID: 2 Service code: cbot | 2022-12-28 11:37:20.988
SC DTC Delayed Exchange Data | Connecting to the server ds23-2.sierracharts.com. Port 10043 | 2022-12-28 11:37:20.988
SC DTC Delayed Exchange Data | Requesting security definition data for: MYMH23-CBOT (MYMH23). ID: 2 | 2022-12-28 11:37:20.988
Added historical Intraday data request for MYMH23-CBOT to the queue. | 2022-12-28 11:37:20.988
Intraday data recording state for symbol MYMH23-CBOT is set to download 'Pending'. | 2022-12-28 11:37:20.988
MNQH23-CME 1 Sec #7 | Started historical data download for additional symbol MYMH23-CBOT. Download ID: 13 | 2022-12-28 11:37:20.988
SC Data - All Services | Starting real-time market data updates for: M2KH23-CME. ID: 3 | 2022-12-28 11:37:20.988
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: M2KH23-CME | 2022-12-28 11:37:20.988
SC Data - All Services | Requesting security definition data for: M2KH23-CME. ID: 3 | 2022-12-28 11:37:20.988
Added historical Intraday data request for M2KH23-CME to the queue. | 2022-12-28 11:37:20.989
Intraday data recording state for symbol M2KH23-CME is set to download 'Pending'. | 2022-12-28 11:37:20.989
MNQH23-CME 1 Sec #7 | Started historical data download for additional symbol M2KH23-CME. Download ID: 14 | 2022-12-28 11:37:20.989
No download requests in the queue to start downloads for. | 2022-12-28 11:37:20.990
Delaying start of download for MESH23-CME. | 2022-12-28 11:37:20.990
No download requests in the queue to start downloads for. | 2022-12-28 11:37:20.990
No download requests in the queue to start downloads for. | 2022-12-28 11:37:20.990
DTC Client socket (1) | Creating socket. | 2022-12-28 11:37:20.997
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-12-28 11:37:20.997
DTC Client socket (1) | Connecting to IP: 142.215.17.187. | 2022-12-28 11:37:20.997
SC Data - All Services | Starting real-time market data updates for: MNQH23-CME. ID: 4 | 2022-12-28 11:37:20.998
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MNQH23-CME | 2022-12-28 11:37:20.998
SC Data - All Services | Requesting security definition data for: MNQH23-CME. ID: 4 | 2022-12-28 11:37:20.998
Requesting market depth updates for: MNQH23-CME if supported. | 2022-12-28 11:37:20.998
Separate subscription for market depth updates not supported. MNQH23-CME | 2022-12-28 11:37:20.998
Added historical Intraday data request for MNQH23-CME to the queue. | 2022-12-28 11:37:20.998
Intraday data recording state for symbol MNQH23-CME is set to download 'Pending'. | 2022-12-28 11:37:20.998
Triggering next historical data download in queue. | 2022-12-28 11:37:20.998
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-12-28 11:37:21.093
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-12-28 11:37:21.093
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-12-28 11:37:21.093
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-12-28 11:37:21.189
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-12-28 11:37:21.189
SC DTC Delayed Exchange Data | Received logon response. | 2022-12-28 11:37:21.908
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-12-28 11:37:21.908
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-12-28 11:37:21.908
SC DTC Delayed Exchange Data | Successfully connected. | 2022-12-28 11:37:21.908
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-12-28 11:37:21.908
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MYMH23-CBOT -> MYMH23 | 2022-12-28 11:37:21.908
SC DTC Delayed Exchange Data | Received security definition for symbol MYMH23-CBOT | 2022-12-28 11:37:22.104
HD Request # 12 | Downloading Intraday chart data for MESH23-CME to the file MESH23-CME.scid. Service: cme | 2022-12-28 11:37:25.941
HD Request # 12 | Download start date-time: 2022-12-28 11:11:11.000000. File last date-time: 2022-12-28 11:11:11.738000 | 2022-12-28 11:37:25.942
HD Request # 12 | Using server: ds23.sierracharts.com port 10149 | 2022-12-28 11:37:25.942
Socket (3) | Creating socket. | 2022-12-28 11:37:25.942
Socket (3) | New receive buffer size: 5242880 | 2022-12-28 11:37:25.942
Socket (3) | Connecting to IP: 142.215.17.190. | 2022-12-28 11:37:25.942
HD Request # 12 | Setting DTC encoding to Binary VLS | 2022-12-28 11:37:26.147
HD Request # 12 | Sending historical data logon request message. | 2022-12-28 11:37:26.147
HD Request # 12 | Requesting Intraday data. Start date-time: 2022-12-28 11:11:11. Record interval: 0. Symbol: MESH23 | 2022-12-28 11:37:26.757
HD Request # 12 | Decompressing data. | 2022-12-28 11:37:26.911
HD Request # 12 | Receiving Intraday data for MESH23-CME starting at 2022-12-28 11:11:11.422000 | 2022-12-28 11:37:27.155
Socket (3) | CloseSocket call. | 2022-12-28 11:37:27.433
Historical data download thread signaled to stop. | 2022-12-28 11:37:27.433
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-12-28 11:37:27.433
HD Request # 12 | Timestamp of first Intraday data file record written: 2022-12-28 11:11:12.005000. | 2022-12-28 11:37:27.434
HD Request # 12 | Received 18861 Intraday data records from 2022-12-28 11:11:11.422000 to 2022-12-28 11:27:26.881000 (16.3 minutes) and wrote 18851 records for MESH23-CME | 2022-12-28 11:37:27.434
HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2022-12-28 16:27:26.881000 | 2022-12-28 11:37:27.434
HD Request # 12 | Completion time: 2s. | 2022-12-28 11:37:27.434
HD Request # 12 | Intraday data download complete for MESH23-CME. Unique request ID: 12 | 2022-12-28 11:37:27.434
Removing historical data download ID 12. | 2022-12-28 11:37:27.434
Real-time Intraday chart data file updates started for MESH23-CME | 2022-12-28 11:37:27.434
Intraday chart data file opened for MESH23-CME | 2022-12-28 11:37:27.434
HD Request # 12 | Enabling Intraday chart updating for symbol. | 2022-12-28 11:37:27.434
MNQH23-CME 1 Sec #7 | Historical data download for additional symbol MESH23-CME with ID 12 has completed. | 2022-12-28 11:37:27.434

Triggering next historical data download in queue. | 2022-12-28 11:37:27.434
HD Request # 13 | Downloading Intraday chart data for MYMH23-CBOT to the file MYMH23-CBOT.scid. Service: cbot | 2022-12-28 11:37:27.434
HD Request # 13 | Download start date-time: 2022-12-28 11:27:03.000000. File last date-time: 2022-12-28 11:27:03.291000 | 2022-12-28 11:37:27.434
HD Request # 13 | Using server: ds26.sierracharts.com port 10150 | 2022-12-28 11:37:27.434
Socket (4) | Creating socket. | 2022-12-28 11:37:27.435
Socket (4) | New receive buffer size: 5242880 | 2022-12-28 11:37:27.435
Socket (4) | Connecting to IP: 142.215.17.188. | 2022-12-28 11:37:27.435
Socket (3) | Socket gracefully closed by remote side. | 2022-12-28 11:37:27.533
Socket (3) | Closed. | 2022-12-28 11:37:27.533
HD Request # 13 | Setting DTC encoding to Binary VLS | 2022-12-28 11:37:27.632
HD Request # 13 | Sending historical data logon request message. | 2022-12-28 11:37:27.632
HD Request # 13 | Requesting Intraday data. Start date-time: 2022-12-28 11:27:03. Record interval: 0. Symbol: MYMH23 | 2022-12-28 11:37:28.254
HD Request # 13 | Decompressing data. | 2022-12-28 11:37:28.350
HD Request # 13 | Receiving Intraday data for MYMH23-CBOT starting at 2022-12-28 11:27:03.291000 | 2022-12-28 11:37:28.351
Socket (4) | CloseSocket call. | 2022-12-28 11:37:28.352
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-12-28 11:37:28.352
Historical data download thread signaled to stop. | 2022-12-28 11:37:28.352
HD Request # 13 | Timestamp of first Intraday data file record written: 2022-12-28 11:27:04.144000. | 2022-12-28 11:37:28.352
HD Request # 13 | Received 42 Intraday data records from 2022-12-28 11:27:03.291000 to 2022-12-28 11:27:27.825001 (24.5 seconds) and wrote 41 records for MYMH23-CBOT | 2022-12-28 11:37:28.352
HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2022-12-28 16:27:27.825001 | 2022-12-28 11:37:28.354
HD Request # 13 | Completion time: 1s. | 2022-12-28 11:37:28.354
HD Request # 13 | Intraday data download complete for MYMH23-CBOT. Unique request ID: 13 | 2022-12-28 11:37:28.354
Removing historical data download ID 13. | 2022-12-28 11:37:28.354
Real-time Intraday chart data file updates started for MYMH23-CBOT | 2022-12-28 11:37:28.354
Intraday chart data file opened for MYMH23-CBOT | 2022-12-28 11:37:28.354
HD Request # 13 | Enabling Intraday chart updating for symbol. | 2022-12-28 11:37:28.354
MNQH23-CME 1 Sec #7 | Historical data download for additional symbol MYMH23-CBOT with ID 13 has completed. | 2022-12-28 11:37:28.354

Triggering next historical data download in queue. | 2022-12-28 11:37:28.354
HD Request # 14 | Downloading Intraday chart data for M2KH23-CME to the file M2KH23-CME.scid. Service: cme | 2022-12-28 11:37:28.354
HD Request # 14 | Download start date-time: 2022-12-28 11:11:13.000000. File last date-time: 2022-12-28 11:11:13.922000 | 2022-12-28 11:37:28.355
HD Request # 14 | Using server: ds23.sierracharts.com port 10149 | 2022-12-28 11:37:28.355
Socket (3) | Creating socket. | 2022-12-28 11:37:28.355
Socket (3) | New receive buffer size: 5242880 | 2022-12-28 11:37:28.355
Socket (3) | Connecting to IP: 142.215.17.190. | 2022-12-28 11:37:28.355
Opened cached Intraday file: C:\SierraChart\Data\MYMH23-CBOT.scid. Thread ID: 6792 | 2022-12-28 11:37:28.380
Socket (4) | Socket gracefully closed by remote side. | 2022-12-28 11:37:28.448
Socket (4) | Closed. | 2022-12-28 11:37:28.448
HD Request # 14 | Setting DTC encoding to Binary VLS | 2022-12-28 11:37:28.559
HD Request # 14 | Sending historical data logon request message. | 2022-12-28 11:37:28.559
HD Request # 14 | Requesting Intraday data. Start date-time: 2022-12-28 11:11:13. Record interval: 0. Symbol: M2KH23 | 2022-12-28 11:37:28.655
HD Request # 14 | Decompressing data. | 2022-12-28 11:37:28.818
HD Request # 14 | Receiving Intraday data for M2KH23-CME starting at 2022-12-28 11:11:13.922000 | 2022-12-28 11:37:28.951
Socket (3) | CloseSocket call. | 2022-12-28 11:37:28.951
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-12-28 11:37:28.951
Historical data download thread signaled to stop. | 2022-12-28 11:37:28.951
HD Request # 14 | Timestamp of first Intraday data file record written: 2022-12-28 11:11:15.627000. | 2022-12-28 11:37:28.952
HD Request # 14 | Received 1644 Intraday data records from 2022-12-28 11:11:13.922000 to 2022-12-28 11:27:26.836000 (16.2 minutes) and wrote 1643 records for M2KH23-CME | 2022-12-28 11:37:28.952
HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2022-12-28 16:27:26.836000 | 2022-12-28 11:37:28.952
HD Request # 14 | Completion time: 0s. | 2022-12-28 11:37:28.952
HD Request # 14 | Intraday data download complete for M2KH23-CME. Unique request ID: 14 | 2022-12-28 11:37:28.952
Removing historical data download ID 14. | 2022-12-28 11:37:28.952
Real-time Intraday chart data file updates started for M2KH23-CME | 2022-12-28 11:37:28.952
Intraday chart data file opened for M2KH23-CME | 2022-12-28 11:37:28.952
HD Request # 14 | Enabling Intraday chart updating for symbol. | 2022-12-28 11:37:28.952
MNQH23-CME 1 Sec #7 | Historical data download for additional symbol M2KH23-CME with ID 14 has completed. | 2022-12-28 11:37:28.952

Triggering next historical data download in queue. | 2022-12-28 11:37:28.952
HD Request # 15 | Downloading Intraday chart data for MNQH23-CME to the file MNQH23-CME.scid. Service: cme | 2022-12-28 11:37:28.952
HD Request # 15 | Download start date-time: 2022-12-28 11:11:18.000000. File last date-time: 2022-12-28 11:11:18.966000 | 2022-12-28 11:37:28.952
HD Request # 15 | Using server: ds26.sierracharts.com port 10150 | 2022-12-28 11:37:28.952
Socket (4) | Creating socket. | 2022-12-28 11:37:28.952
Socket (4) | New receive buffer size: 5242880 | 2022-12-28 11:37:28.952
Socket (4) | Connecting to IP: 142.215.17.188. | 2022-12-28 11:37:28.952
MNQH23-CME 1 Sec #7 | Reloading chart. | 2022-12-28 11:37:29.049
Socket (3) | Socket gracefully closed by remote side. | 2022-12-28 11:37:29.049
Socket (3) | Closed. | 2022-12-28 11:37:29.049
HD Request # 15 | Setting DTC encoding to Binary VLS | 2022-12-28 11:37:29.151
HD Request # 15 | Sending historical data logon request message. | 2022-12-28 11:37:29.151
+ Loading additional symbol data. | 2022-12-28 11:37:29.154
+ Loading additional symbol data. | 2022-12-28 11:37:29.160
+ Loading additional symbol data. | 2022-12-28 11:37:29.183
HD Request # 15 | Requesting Intraday data. Start date-time: 2022-12-28 11:11:18. Record interval: 0. Symbol: MNQH23 | 2022-12-28 11:37:29.246
HD Request # 15 | Decompressing data. | 2022-12-28 11:37:29.342
HD Request # 15 | Receiving Intraday data for MNQH23-CME starting at 2022-12-28 11:11:18.040000 | 2022-12-28 11:37:29.447
Socket (4) | CloseSocket call. | 2022-12-28 11:37:29.734
Historical data download thread signaled to stop. | 2022-12-28 11:37:29.734
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-12-28 11:37:29.734
HD Request # 15 | Timestamp of first Intraday data file record written: 2022-12-28 11:11:19.255000. | 2022-12-28 11:37:29.735
HD Request # 15 | Received 29548 Intraday data records from 2022-12-28 11:11:18.040000 to 2022-12-28 11:27:28.761000 (16.2 minutes) and wrote 29507 records for MNQH23-CME | 2022-12-28 11:37:29.735
HD Request # 15 | Add time&sales data | Remembered last file record date-time: 2022-12-28 16:27:28.761000 | 2022-12-28 11:37:29.735
HD Request # 15 | Completion time: 1s. | 2022-12-28 11:37:29.735
HD Request # 15 | Intraday data download complete for MNQH23-CME. Unique request ID: 15 | 2022-12-28 11:37:29.735
Removing historical data download ID 15. | 2022-12-28 11:37:29.735
Real-time Intraday chart data file updates started for MNQH23-CME | 2022-12-28 11:37:29.735
Intraday chart data file opened for MNQH23-CME | 2022-12-28 11:37:29.735
HD Request # 15 | Enabling Intraday chart updating for symbol. | 2022-12-28 11:37:29.735

Triggering next historical data download in queue. | 2022-12-28 11:37:29.735
No download requests in the queue to start downloads for. | 2022-12-28 11:37:29.735
Chart #6 has tagged chart #14 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.817
Chart #6 has tagged chart #15 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.817
Chart #6 has tagged chart #2 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.817
MNQH23-CME 50 Trades #14 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.824
Socket (4) | Socket gracefully closed by remote side. | 2022-12-28 11:37:29.831
Socket (4) | Closed. | 2022-12-28 11:37:29.831
MNQH23-CME 500 Trades #2 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.904
MNQH23-CME 60 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.945
Chart #10 has tagged chart #4 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:29.961
MNQH23-CME [CV] 2 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.103
Chart #4 has tagged chart #14 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.154
Chart #4 has tagged chart #15 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.154
Chart #4 has tagged chart #2 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.154
Chart #5 has tagged chart #14 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.162
Chart #5 has tagged chart #15 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.162
Chart #5 has tagged chart #2 for full recalculation. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.162
MNQH23-CME 50 Trades #14 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.167
MNQH23-CME 500 Trades #2 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.226
MNQH23-CME 60 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: 2022_SCALP14_DELTA_FORCE.Cht | 2022-12-28 11:37:30.938
[2022-12-28 18:00:37]
John - SC Support - Posts: 30992
We are not seeing any issue with the MNQH23-CME data in the logfile.

The only thing we see that could be an issue is a lot of charts being tagged for recalculation at the end of the log file above. There is not a specific Circular Reference called out, but we wonder if you are having a circular reference to the MNQH23-CME chart that is preventing the data from updating (basically you have a study caught in a loop so the chart can not update). Refer to the following for more information:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.9 References to Other Charts / Continuous Full Recalculation of Charts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-28 18:07:16]
BenjFlame - Posts: 305
No, that is not the issue as it does it ONLY with CME. Loading YM on same charts works fine.
I have the impression this happened when my daneli expired.
[2022-12-28 19:17:02]
John - SC Support - Posts: 30992
Actually, your statement that "I have the impression this happened when my deneli expired" helped us understand what is occurring. The problem is that you are still setup for the "CME with Market Depth for non-professional Trading accounts" through the end of this month, but your account is not verified for the non-professional exchange fees, as that ended on December 25, 2022.

We can take care of this for you by fully cancelling the exchange as of this time - so you should be getting the delayed data for the CME Group now. If you do not get it flowing within the next 3 minutes, then go through the Forced Login option to make sure that your local copy of Sierra Chart is in sync with our servers. Refer to the following:
Sierra Chart - Software Login Instructions: Forced Login
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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