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Date/Time: Wed, 07 Dec 2022 06:53:56 +0000



real time chart

View Count: 123

[2022-11-19 15:57:07]
User702252 - Posts: 11
i like your charts how do i get a real time chart for the e-mini s&p and historical for the past years i have active live trading accounts at Cannon and Gain Financial i just need to know what it will cost me so that i can authorize it Thank you
[2022-11-21 17:27:00]
John - SC Support - Posts: 20391
We no longer have support for Gain. What order routing service are you using with Cannon?

The reason why we are asking this is due to the requirements of the CME Group for non-professional accounts. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-24 15:25:32]
User702252 - Posts: 11
Teton
[2022-11-24 15:39:00]
Sierra_Chart Engineering - Posts: 5517
Your Sierra Chart account is already set to receive real-time and historical CME group data. You should not be having any trouble right now. Are you not receiving real-time data?

For long-term data, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-24 17:52:59]
User702252 - Posts: 11
no I am 10 minute delayed right now
[2022-11-24 18:28:41]
Sierra_Chart Engineering - Posts: 5517
Enable this setting and reconnect to the data feed:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-24 18:28:50
[2022-11-25 00:34:03]
User702252 - Posts: 11
just did all that and i have the M right before the time interval but still delayed 10 minutes
[2022-11-25 13:53:20]
Sierra_Chart Engineering - Posts: 5517
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. We just need to know about one symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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