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Date/Time: Thu, 12 Jun 2025 08:21:09 +0000

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[2022-10-06 12:45:54] #1 [Go To First Post]
hatem hosny - Posts: 57
hello, i need to change my account from CME proffisional trader to non proffisional trader. hatem hosny

[2022-10-06 13:16:34] #2 [Go To First Post]
SC Support - Posts: 1968
Hi Hatem, understood, do you have a Futures Trading Account? The CME Group expects you to have a Futures Trading Account in order to qualify as a Non-Professional [Note: we know of only the CME having this rule, not EUREX, not CFE, not NASDAQ, not NYSE, just CME] From the CME Certification: "The Non-Professional Subscriber must: a. have an active and funded futures trading account; b. be an individual, natural person or small business entity" The solution if you do not have a Futures Trading Account (but would otherwise qualify as a Non-Professional) is described here: Easy Solution to CME Funded Trading Account Requirement

[2022-11-07 14:32:53] #3 [Go To First Post]
hatem hosny - Posts: 57
hello sorry for late respond, yes i have future trading account in Edge Clear, my account number(user id) is 40234929. also i wanna konw the diffrence between level 5 and level 11 subscription thank ypu

[2022-11-07 14:47:30] #4 [Go To First Post]
hatem hosny - Posts: 57
ahother question, Is my sierra account is valid or i have to make new account? isee it is expired.

[2022-11-07 15:21:48] #5 [Go To First Post]
SC Support - Posts: 1968
Hi Hatem, regarding "i wanna know the difference between level 5 and level 11 subscription" >> in order to (1) connect to your Futures Trading Account at EdgeClear and / or (2) get Real-time CME Group Data via Denali, you would need to be on SP11 -- the Packages are described here: Description of Service Packages and Pricing: Packages https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit You should ask Edge Clear to put you onto Teton Order Routing, EdgeClear can put you on the Teton Order Routing Service without Sierra Chart's intervention; when EdgeClear has added you to the Teton Order Routing Service, your set-up instructions begin with step #5 here: Sierra Chart Teton Futures Order Routing: Setup Instructions Once you have activated SP11, please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Lastly please re-map your symbols using this helpful feature: Edit Menu: Edit >> Translate Symbols To Current Service

[2022-11-07 16:12:13] #6 [Go To First Post]
hatem hosny - Posts: 57
hello, please change my status from profissional account to nonproffisional account'because it says "Your account has been tagged as a Professional". i signed the cme agreement as nonproffisional trader right now.

[2022-11-07 16:30:55] #7 [Go To First Post]
SC Support - Posts: 1968
Hatem, do you have a Futures Trading Account? The CME Group expects you to have a Futures Trading Account in order to qualify as a Non-Professional [Note: we know of only the CME having this rule, not EUREX, not CFE, not NASDAQ, not NYSE, just CME] From the CME Certification: "The Non-Professional Subscriber must: a. have an active and funded futures trading account; b. be an individual, natural person or small business entity" The solution if you do not have a Futures Trading Account (but would otherwise qualify as a Non-Professional) is described here: Easy Solution to CME Funded Trading Account Requirement

[2022-11-07 16:34:55] #8 [Go To First Post]
hatem hosny - Posts: 57
yes i have future trading account in Edge Clear, my account number(user id) is 40234929

[2022-11-07 16:39:03] #9 [Go To First Post]
SC Support - Posts: 1968
Good stuff Hatem, please re-complete the Market Data Agreements and be sure to include your EdgeClear Futures Trading Account Information; your "Clearing Firm" will be "EdgeClear" and add your "Futures Trading Account Number". https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Then you need to connect Sierra Chart to your EdgeClear Trading Account in order to verify your Non-Professional status, for that EdgeClear (Ironbeam Clearing) can put you on the Teton Order Routing Service without Sierra Chart's intervention; when EdgeClear (Ironbeam Clearing) has added you to the Teton Order Routing Service, your set-up instructions begin with step #5 here: Sierra Chart Teton Futures Order Routing: Setup Instructions

[2022-11-07 16:54:28] #10 [Go To First Post]
hatem hosny - Posts: 57
ok done i have signed both, Uniform Subscriber Agreement and CME Non-Professional Certification

[2022-11-07 17:17:34] #11 [Go To First Post]
SC Support - Posts: 1968
Hi Hatem, your Market Data Agreements have been reviewed and accepted, at this point you should activate a Sierra Chart Software Packages, also called Paying for Sierra Chart Usage Time: Description of Service Packages and Pricing: Packages https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit See here also the available multi-month discounts: Description of Service Packages and Pricing: Multiple Month Purchase Discount Date Time Of Last Edit: 2022-11-07 17:17:54

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