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Date/Time: Thu, 30 Jun 2022 02:04:43 +0000



Charts always on End-Position

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[2022-05-13 20:11:44]
DCSaba - Posts: 43
Dear Sierra Developers,

I find that very often somehow some of my charts are scrolled backwards, even thou I keep checking them and pushing the End or Ctrl+End button on every one of them from time to time, but something has changed, because sometimes even the Ctrl+End does NOT result in scrolling all the charts forward and oftentimes I find a chart or two "not updating", simply because it is not scrolled to the end.

Is there a way to program this with a recurring algorithm that just scrolls EVERYBODY every 15 minutes to the End?


Thank you,
[2022-05-13 21:01:58]
John - SC Support - Posts: 17026
As long as you have not scrolled the chart back, it will always show the most recent bars.

Look over the section at the following link to see if any of the settings are enabled that will keep a right side space:
Working With Charts: Right Side Fill Space
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-13 21:20:51]
DCSaba - Posts: 43
I'm afraid You misunderstood.

This is not about Right-Side-Fill-Space and it is indeed about "if having scrolled the chart back".
The point is that the scroller of any mouse can scroll the charts back, so this must be a common issue and the solution would be (instead of constantly checking around for charts that aren't showing the actual-time data) to have a Setting perhaps in Sierra that (if active) scrolls the charts to their "front end", because I can swear sometimes this just happens despite of me even going near a chart.
[2022-05-14 12:52:31]
DCSaba - Posts: 43
Do you need more explanation from me for this issue?

I have been struggling with this for years now and up until recently I could just use the Ctrl+End buttons to scroll not only the Active Chart to the "front end" (present) but also all of them.
Now somehow recently that functionality in Sierra has "become unreliable", ie. it does scroll other charts to the "front end", too, BUT NOT ALL.

I really believe that this issue is a very common one among users and discovering that a chart is not updating, because it's not scrolled to the "front end" happens only after a long time, when the chart no longer makes any sense in respect to the rest of the market.
And, of course, this is very dangerous, as each chart provides input for decisions and having one "out of whack" can be VERY detrimental as it give "false data" to the user.

Take for example a NVOL or NISS chart that still shows higher lows, while the market is turning downwards. Now, as I just said, this will become suspicious after a while, but NOT AT FIRST (!). First one will think that the price action simply is a pullback, instead of a full turn.

Do yo understand the issue I'm describing?
[2022-05-16 15:53:39]
John - SC Support - Posts: 17026
We are not able to reproduce the issue of Ctrl-End not moving all charts to the end of the chart. If you are able to reliably reproduce this, then please get us a chartbook that shows the issue and let us know how to reproduce it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-16 16:20:43]
DCSaba - Posts: 43
I would rather not send anyone my chartbook.
But, as the Ctrl+End Functionality is not the main issue here:
Would it rather be possible for you guys to introduce a feature into Sierra: that it rolls all charts in a Chartbook to their "front end" every 15 or 30 minutes?
Because: It is basically impossible for a human to keep questioning 20 charts (if they have "stopped updating"). I am confident that this issue happens to everyone (probably just an unintended scroll effect of the mouse), but the bigger the chart book, the more likely it goes unnoticed.

Thank you for your consideration.

All the best,
[2022-05-16 18:21:29]
John - SC Support - Posts: 17026
We have set this as a Feature Request.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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