Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 23:13:13 +0000



delayed data feed

View Count: 352

[2022-05-05 13:54:38]
User717130 - Posts: 3
My data is delayed but I am connected and paid. I have the category 5 package. I have not connected to fund account through TOS because I just want to see the volume footprint. Is that the problem?
[2022-05-05 14:23:00]
John - SC Support - Posts: 30953
The only real-time data that is available for free from Sierra Chart is CFD and FOREX data. Refer to the following:
Real-Time Data

If you are wanting real-time data for other exchanges, then you would need to pay for it. What are the exchanges for which you want real-time data?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-05 15:17:19]
User717130 - Posts: 3
John,
Thank you for the reply. If I am reading this right, I have to connect my provider which is TD ameritrade for this to work.
I just want to see NQ, ES, QQQ, SPY, and some other stocks.
[2022-05-05 16:08:20]
Sierra Chart Engineering - Posts: 104368
Sierra Chart does not support TD Ameritrade. You can get real-time data for those symbols through the Denali Exchange Data Feed.:

Denali Exchange Data Feed

You would need to activate the CME and NASDAQ exchanges. However, be aware of the requirement for a funded and supported trading account when using the nonprofessional CME fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-05 16:26:56]
User717130 - Posts: 3
John,
I activated the denali feed. No issues. "Be aware of the requirement for a funded account and supported trading account." If I understand you right, I need to sign up for another account on another trading platform that is not TD Ameritrade? Is that accurate?
[2022-05-05 16:33:07]
John - SC Support - Posts: 30953
If I understand you right, I need to sign up for another account on another trading platform that is not TD Ameritrade? Is that accurate?

Yes, this is correct for the CME Group data. We recommend the following solution:
Easy Solution to CME Funded Trading Account Requirement

If you do not use the above solution, then you would need a trading account that supports CQG, Rithmic, or the Teton Order Routing Service.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account