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Date/Time: Sun, 26 Jun 2022 22:37:23 +0000



Cumulative Delta Bars Showing Upside Down

View Count: 229

[2022-04-04 01:09:45]
Orlando Andujar - Posts: 1
Hello,

I am having an issue with my Cumulative Delta Study. I am currently going through a Earn2Trade evaluation so I currently use Rithmic, but I do have an active subcription:
My current package is the 10 - Standard + Denali Data Feed (Monthly)

While I am connected on my Rithmic live Data, the delta bars show incorrect data. I have attached two pictures so you can see the difference in what cumulative delta is showing once Im connected to Rithmic vs what I see when Im connected to SC all Data.

What could be causing this issue? I really need to get this issue squared away as my entire strategy is based off the Cumulative Delta so I can't afford for it to be showing me incorrect data.

Any advice would be greatly appreciated!!!

Date Time Of Last Edit: 2022-04-04 15:41:53
imageSC all data.png / V - Attached On 2022-04-04 01:07:30 UTC - Size: 148.63 KB - 50 views
imageRithmic.png / V - Attached On 2022-04-04 01:12:14 UTC - Size: 170.3 KB - 47 views
[2022-04-07 22:27:11]
Sierra Chart Engineering - Posts: 103464
The chart that you provided when you are using Rithmic we need you to follow the instructions here for that chart:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-07 22:28:42
[2022-05-20 15:25:52]
Robiis - Posts: 2
I have exactly same problem, I searching alot for this solution and can't find what is reason for inverted cumulative delta. I write log what's happening on my sierrachart. Thanks for understanding.
Software version: 2382 64-bit | 2022-05-20 11:09:24.163
Primary Thread ID: 5960 | 2022-05-20 11:09:24.163
Usage end date: 2022-06-11 | 2022-05-20 11:09:24.163
Enabled for: Advanced Features 2. | 2022-05-20 11:09:24.163
Enabled for: Sierra Chart Historical Data Service. | 2022-05-20 11:09:24.163
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-05-20 11:09:24.163
Enabled for: Delayed Denali Exchange Data Feed. | 2022-05-20 11:09:24.163
Enabled for exchange2: CME (Trading Account Required) | 2022-05-20 11:09:24.163
Enabled for exchange2: CBOT (Trading Account Required) | 2022-05-20 11:09:24.163
Enabled for exchange2: COMEX (Trading Account Required) | 2022-05-20 11:09:24.163
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-05-20 11:09:24.163
Enabled for exchange2: fairx_exchange.data | 2022-05-20 11:09:24.163
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-20 11:09:24.163
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-05-20 11:09:24.163
Custom symbol settings values: enabled | 2022-05-20 11:09:24.163
Chart Update Interval: 500 | 2022-05-20 11:09:24.163
Intraday Data Storage Time Unit: 1 | 2022-05-20 11:09:24.163
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-05-20 11:09:24.163
2022-05-20 15:09:24 Local computer time in UTC | 2022-05-20 11:09:24.163
2022-05-20 11:09:24 Local computer time in SC Time Zone | 2022-05-20 11:09:24.163
2022-05-20 15:03:08 Server time in UTC | 2022-05-20 11:09:24.163
Local computer UTC time and Server UTC time difference: 3 seconds. | 2022-05-20 11:09:24.163
Program path: D:\SierraChart\ | 2022-05-20 11:09:24.163
Data Files path: D:\SierraChart\Data\ | 2022-05-20 11:09:24.163
OS Version Number: 10.0 | 2022-05-20 11:09:24.163
Locale Setting: C | 2022-05-20 11:09:24.163
DLLs: UserContributedStudies_64.dll | 2022-05-20 11:09:24.163
Allowed protected custom studies: | 2022-05-20 11:09:24.163
Crash reporter started: true | 2022-05-20 11:09:24.163

Added historical Intraday data request for ESZ1.CME to the queue. | 2022-05-20 11:09:56.611
Triggering next historical data download in queue. | 2022-05-20 11:09:56.611
Added historical Daily data request for ESZ1.CME to the queue. | 2022-05-20 11:09:56.611
Triggering next historical data download in queue. | 2022-05-20 11:09:56.611
Added historical Intraday data request for ESH2.CME to the queue. | 2022-05-20 11:09:56.611
Added historical Daily data request for ESH2.CME to the queue. | 2022-05-20 11:09:56.612
Added historical Intraday data request for ESM2.CME to the queue. | 2022-05-20 11:09:56.618
Intraday data recording state for symbol ESM2.CME is set to download 'Pending'. | 2022-05-20 11:09:56.618
Added historical Daily data request for ESM2.CME to the queue. | 2022-05-20 11:09:56.618
HD Request # 3 | Downloading Intraday chart data for ESZ1.CME to the file ESZ1.CME.scid. Service: rithmic.trading | 2022-05-20 11:09:56.618
Reloading all charts with filename: ESZ1.CME.scid | 2022-05-20 11:09:56.644
HD Request # 3 | Download start date-time: 2021-08-30 20:00:00.000000. File last date-time: 00:00:00.000000 | 2022-05-20 11:09:56.645
HD Request # 3 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:09:56.645
HD Request # 4 | Downloading Historical Daily chart data for ESZ1.CME. Starting date: 1972-05-20. Service: rithmic.trading | 2022-05-20 11:09:56.645
Socket (3) | Creating socket. Using TLS 1.2. | 2022-05-20 11:09:56.645
Socket (3) | New receive buffer size: 5242880 | 2022-05-20 11:09:56.645
Socket (3) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:09:56.645
HD Request # 3 | Sending historical data logon request message. | 2022-05-20 11:09:56.880
HD Request # 4 | Requesting historical Daily data for ESZ21 starting at 1972-05-19. SC External HD service. | 2022-05-20 11:09:57.137
HD Request # 3 | Requesting Intraday data. Start date-time: 2021-08-30 20:00:00. Record interval: 1. Symbol: ESZ1.CME | 2022-05-20 11:09:57.440
HD Request # 3 | Receiving Intraday data for ESZ1.CME starting at 2021-08-30 20:02:03.000000 | 2022-05-20 11:09:57.623
HD Request # 4 | Receiving historical Daily data for ESZ1.CME starting at 2020-09-08 | 2022-05-20 11:09:57.705
HD Request # 4 | Writing historical Daily data to the file ESZ1.CME.dly | 2022-05-20 11:09:57.705
HD Request # 4 | Bytes received: 17253 | 2022-05-20 11:09:57.708
HD Request # 4 | Received 324 Daily data records from 2020-09-08 00:00:00 to 2021-12-17 00:00:00 (466.0 days) and wrote 324 records for ESZ1.CME | 2022-05-20 11:09:57.708
HD Request # 4 | Completion time: 1s | 2022-05-20 11:09:57.708
HD Request # 4 | Daily data download complete for ESZ1.CME. Unique request ID: 4 | 2022-05-20 11:09:57.708
Removing historical data download ID 4. | 2022-05-20 11:09:57.708

Triggering next historical data download in queue. | 2022-05-20 11:09:57.708
HD Request # 5 | Downloading Historical Daily chart data for ESH2.CME. Starting date: 1972-05-20. Service: rithmic.trading | 2022-05-20 11:09:57.708
HD Request # 5 | Requesting historical Daily data for ESH22 starting at 1972-05-19. SC External HD service. | 2022-05-20 11:09:58.137
HD Request # 5 | Receiving historical Daily data for ESH2.CME starting at 2020-12-07 | 2022-05-20 11:09:58.722
HD Request # 5 | Writing historical Daily data to the file ESH2.CME.dly | 2022-05-20 11:09:58.722
HD Request # 5 | Bytes received: 17262 | 2022-05-20 11:09:58.725
HD Request # 5 | Received 323 Daily data records from 2020-12-07 00:00:00 to 2022-03-18 00:00:00 (467.0 days) and wrote 323 records for ESH2.CME | 2022-05-20 11:09:58.725
HD Request # 5 | Completion time: 1s | 2022-05-20 11:09:58.725
HD Request # 5 | Daily data download complete for ESH2.CME. Unique request ID: 6 | 2022-05-20 11:09:58.725
Removing historical data download ID 6. | 2022-05-20 11:09:58.725

Triggering next historical data download in queue. | 2022-05-20 11:09:58.725
HD Request # 6 | Downloading Historical Daily chart data for ESM2.CME. Starting date: 1972-05-20. Service: rithmic.trading | 2022-05-20 11:09:58.725
HD Request # 6 | Requesting historical Daily data for ESM22 starting at 1972-05-19. SC External HD service. | 2022-05-20 11:09:59.211
HD Request # 6 | Receiving historical Daily data for ESM2.CME starting at 2021-03-08 | 2022-05-20 11:09:59.667
HD Request # 6 | Writing historical Daily data to the file ESM2.CME.dly | 2022-05-20 11:09:59.667
HD Request # 6 | Bytes received: 16493 | 2022-05-20 11:09:59.670
HD Request # 6 | Received 305 Daily data records from 2021-03-08 00:00:00 to 2022-05-19 00:00:00 (438.0 days) and wrote 305 records for ESM2.CME | 2022-05-20 11:09:59.670
HD Request # 6 | Completion time: 1s | 2022-05-20 11:09:59.670
HD Request # 6 | Daily data download complete for ESM2.CME. Unique request ID: 8 | 2022-05-20 11:09:59.670
Removing historical data download ID 8. | 2022-05-20 11:09:59.670

Triggering next historical data download in queue. | 2022-05-20 11:09:59.670
No download requests in the queue to start downloads for. | 2022-05-20 11:09:59.670
HD Request # 3 | Timestamp of first Intraday data file record written: 2021-08-30 20:02:03.000000 | 2022-05-20 11:10:03.627
Socket (3) | New receive buffer size: 10485760 | 2022-05-20 11:10:33.574
Socket (3) | CloseSocket call. | 2022-05-20 11:13:00.939
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:13:00.939
Historical data download thread signaled to stop. | 2022-05-20 11:13:00.969
HD Request # 3 | Received 2994811 Intraday data records from 2021-08-30 20:02:03.000000 to 2021-12-17 09:29:59.000000 (108.6 days) and wrote 2994811 records for ESZ1.CME | 2022-05-20 11:13:00.970
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2021-12-17 14:29:59.000000 | 2022-05-20 11:13:00.975
HD Request # 3 | Completion time: 3m 4s | 2022-05-20 11:13:00.975
HD Request # 3 | Intraday data download complete for ESZ1.CME. Unique request ID: 3 | 2022-05-20 11:13:00.975
Removing historical data download ID 3. | 2022-05-20 11:13:00.975
Real-time Intraday chart data file updates started for ESZ1.CME | 2022-05-20 11:13:00.975
Opened cached Intraday file: D:\SierraChart\Data\ESZ1.CME.scid. Thread ID: 5960 | 2022-05-20 11:13:00.975
Intraday chart data file opened for ESZ1.CME | 2022-05-20 11:13:00.975
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:13:00.975

Triggering next historical data download in queue. | 2022-05-20 11:13:00.975
HD Request # 7 | Downloading Intraday chart data for ESH2.CME to the file ESH2.CME.scid. Service: rithmic.trading | 2022-05-20 11:13:00.975
Reloading all charts with filename: ESH2.CME.scid | 2022-05-20 11:13:00.998
HD Request # 7 | Download start date-time: 2021-11-29 19:00:00.000000. File last date-time: 00:00:00.000000 | 2022-05-20 11:13:00.999
HD Request # 7 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:13:00.999
Socket (4) | Creating socket. Using TLS 1.2. | 2022-05-20 11:13:01.000
Socket (4) | New receive buffer size: 5242880 | 2022-05-20 11:13:01.000
Socket (4) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:13:01.000
Socket (3) | Socket gracefully closed by remote side. | 2022-05-20 11:13:01.132
Socket (3) | Closed. | 2022-05-20 11:13:01.132
HD Request # 7 | Sending historical data logon request message. | 2022-05-20 11:13:01.223
HD Request # 7 | Requesting Intraday data. Start date-time: 2021-11-29 19:00:00. Record interval: 1. Symbol: ESH2.CME | 2022-05-20 11:13:02.205
HD Request # 7 | Receiving Intraday data for ESH2.CME starting at 2021-11-29 19:00:13.000000 | 2022-05-20 11:13:02.454
HD Request # 7 | Timestamp of first Intraday data file record written: 2021-11-29 19:00:13.000000 | 2022-05-20 11:13:10.385
Socket (4) | New receive buffer size: 10485760 | 2022-05-20 11:13:32.632
Socket (4) | CloseSocket call. | 2022-05-20 11:16:38.336
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:16:38.337
Historical data download thread signaled to stop. | 2022-05-20 11:16:38.341
HD Request # 7 | Received 3579949 Intraday data records from 2021-11-29 19:00:13.000000 to 2022-03-18 09:30:00.000000 (108.6 days) and wrote 3579949 records for ESH2.CME | 2022-05-20 11:16:38.342
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2022-03-18 13:30:00.000000 | 2022-05-20 11:16:38.349
HD Request # 7 | Completion time: 3m 38s | 2022-05-20 11:16:38.349
HD Request # 7 | Intraday data download complete for ESH2.CME. Unique request ID: 5 | 2022-05-20 11:16:38.349
Removing historical data download ID 5. | 2022-05-20 11:16:38.349
Real-time Intraday chart data file updates started for ESH2.CME | 2022-05-20 11:16:38.349
Opened cached Intraday file: D:\SierraChart\Data\ESH2.CME.scid. Thread ID: 5960 | 2022-05-20 11:16:38.349
Intraday chart data file opened for ESH2.CME | 2022-05-20 11:16:38.349
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:16:38.349

Triggering next historical data download in queue. | 2022-05-20 11:16:38.349
HD Request # 8 | Downloading Intraday chart data for ESM2.CME to the file ESM2.CME.scid. Service: rithmic.trading | 2022-05-20 11:16:38.349
Reloading all charts with filename: ESM2.CME.scid | 2022-05-20 11:16:38.364
HD Request # 8 | Download start date-time: 2022-02-28 19:00:00.000000. File last date-time: 00:00:00.000000 | 2022-05-20 11:16:38.366
HD Request # 8 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:16:38.366
Socket (3) | Creating socket. Using TLS 1.2. | 2022-05-20 11:16:38.366
Socket (3) | New receive buffer size: 5242880 | 2022-05-20 11:16:38.367
Socket (3) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:16:38.367
ESM2.CME [CBV] 5000 Volume #7 | Reloading chart. | 2022-05-20 11:16:38.522
Historical Intraday data request for ESM2.CME matches current download and is queued for download since earlier data is requested. | 2022-05-20 11:16:38.529
Added historical Intraday data request for ESM2.CME to the queue. | 2022-05-20 11:16:38.529
Triggering next historical data download in queue. | 2022-05-20 11:16:38.529
HD Request # 8 | Sending historical data logon request message. | 2022-05-20 11:16:38.539
ESM2.CME [CBV] 5000 Volume #7 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:16:38.642
ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:16:38.737
ESM2.CME [CBV] #1 | Waiting for historical downloads to complete with the IDs: 7, | 2022-05-20 11:16:38.846
ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:16:38.852
ESM2.CME [CBV] 7500 Volume #3 | Waiting for historical downloads to complete with the IDs: 7, | 2022-05-20 11:16:38.967
ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:16:38.977
ESM2.CME [CBV] #10 | Waiting for historical downloads to complete with the IDs: 7, | 2022-05-20 11:16:39.083
HD Request # 8 | Requesting Intraday data. Start date-time: 2022-02-28 19:00:00. Record interval: 1. Symbol: ESM2.CME | 2022-05-20 11:16:39.154
HD Request # 8 | Receiving Intraday data for ESM2.CME starting at 2022-02-28 19:00:06.000000 | 2022-05-20 11:16:39.329
HD Request # 8 | Timestamp of first Intraday data file record written: 2022-02-28 19:00:06.000000 | 2022-05-20 11:16:45.276
Socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-05-20 11:18:39.825
Socket (4) | Closed. | 2022-05-20 11:18:39.825
Socket (3) | New receive buffer size: 10485760 | 2022-05-20 11:18:47.671
Socket (3) | CloseSocket call. | 2022-05-20 11:19:04.413
Historical data download thread signaled to stop. | 2022-05-20 11:19:04.414
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:19:04.414
HD Request # 8 | Received 2566275 Intraday data records from 2022-02-28 19:00:06.000000 to 2022-05-20 11:18:55.000000 (80.6 days) and wrote 2566275 records for ESM2.CME | 2022-05-20 11:19:04.415
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-05-20 15:18:55.000000 | 2022-05-20 11:19:04.439
Added 5 Time and Sales records to Intraday data file for ESM2.CME after download. | 2022-05-20 11:19:04.439
HD Request # 8 | Completion time: 2m 26s | 2022-05-20 11:19:04.440
HD Request # 8 | Intraday data download complete for ESM2.CME. Unique request ID: 7 | 2022-05-20 11:19:04.440
Removing historical data download ID 7. | 2022-05-20 11:19:04.440
Real-time Intraday chart data file updates started for ESM2.CME | 2022-05-20 11:19:04.440
Opened cached Intraday file: D:\SierraChart\Data\ESM2.CME.scid. Thread ID: 5960 | 2022-05-20 11:19:04.448
Intraday chart data file opened for ESM2.CME | 2022-05-20 11:19:04.448
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:19:04.448

Triggering next historical data download in queue. | 2022-05-20 11:19:04.448
HD Request # 9 | Downloading Intraday chart data for ESM2.CME to the file ESM2.CME.scid. Service: rithmic.trading | 2022-05-20 11:19:04.448
HD Request # 9 | Download start date-time: 2022-02-22 19:00:00.000000. File last date-time: 2022-05-20 11:19:00.000000 | 2022-05-20 11:19:04.449
HD Request # 9 | Disabling Intraday chart updating for symbol. | 2022-05-20 11:19:04.449
HD Request # 9 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:19:04.449
Socket (5) | Creating socket. Using TLS 1.2. | 2022-05-20 11:19:04.451
Socket (5) | New receive buffer size: 5242880 | 2022-05-20 11:19:04.451
Socket (5) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:19:04.451
HD Request # 9 | Sending historical data logon request message. | 2022-05-20 11:19:04.648
ESM2.CME [CBV] #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-20 11:19:04.690
ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:19:04.692
ESM2.CME [CBV] 7500 Volume #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-20 11:19:04.799
ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:19:04.799
ESM2.CME [CBV] #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-20 11:19:04.884
ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:19:04.887
ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:19:05.196
HD Request # 9 | Requesting Intraday data. Start date-time: 2022-02-22 19:00:00. Record interval: 1. Symbol: ESM2.CME | 2022-05-20 11:19:05.220
ESM2.CME [CBV] #1 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:19:05.315
ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:19:05.324
HD Request # 9 | Receiving Intraday data for ESM2.CME starting at 2022-02-22 19:00:12.000000 | 2022-05-20 11:19:05.420
HD Request # 9 | Truncating file to starting date-time of 2022-02-22 19:00:12.000 | 2022-05-20 11:19:05.420
ESM2.CME [CBV] 7500 Volume #3 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:19:05.487
ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:19:05.492
ESM2.CME [CBV] #10 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:19:05.609
ESM2.CME [CBV] 7500 Volume #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\ESM2.CME.scid | 2022-05-20 11:19:06.544
ESM2.CME [CBV] #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\ESM2.CME.scid | 2022-05-20 11:19:07.677
ESM2.CME [CBV] #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\ESM2.CME.scid | 2022-05-20 11:19:07.797
Socket (4) | Deleting network socket now after delay. | 2022-05-20 11:19:09.836
HD Request # 9 | Timestamp of first Intraday data file record written: 2022-02-22 19:00:12.000000 | 2022-05-20 11:19:10.741
Socket (5) | New receive buffer size: 10485760 | 2022-05-20 11:19:56.082
Socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-05-20 11:21:09.849
Socket (3) | Closed. | 2022-05-20 11:21:09.849
Socket (5) | CloseSocket call. | 2022-05-20 11:21:13.817
Historical data download thread signaled to stop. | 2022-05-20 11:21:13.817
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:21:13.817
HD Request # 9 | Received 2582720 Intraday data records from 2022-02-22 19:00:12.000000 to 2022-05-20 11:21:04.000000 (86.6 days) and wrote 2582720 records for ESM2.CME | 2022-05-20 11:21:13.818
HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2022-05-20 15:21:04.000000 | 2022-05-20 11:21:13.829
Added 8 Time and Sales records to Intraday data file for ESM2.CME after download. | 2022-05-20 11:21:13.829
HD Request # 9 | Completion time: 2m 9s | 2022-05-20 11:21:13.829
HD Request # 9 | Intraday data download complete for ESM2.CME. Unique request ID: 9 | 2022-05-20 11:21:13.829
Removing historical data download ID 9. | 2022-05-20 11:21:13.829
Real-time Intraday chart data file updates started for ESM2.CME | 2022-05-20 11:21:13.829
Opened cached Intraday file: D:\SierraChart\Data\ESM2.CME.scid. Thread ID: 5960 | 2022-05-20 11:21:13.836
Intraday chart data file opened for ESM2.CME | 2022-05-20 11:21:13.836
HD Request # 9 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:21:13.836
ESM2.CME [CBV] 7500 Volume #3 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836
ESM2.CME [CBV] #1 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836
ESM2.CME [CBV] #10 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836
ESM2.CME [CBV] 5000 Volume #7 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836

Triggering next historical data download in queue. | 2022-05-20 11:21:13.836
No download requests in the queue to start downloads for. | 2022-05-20 11:21:13.836
ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:21:14.062
Socket (5) | Socket gracefully closed by remote side. | 2022-05-20 11:21:14.159
Socket (5) | Closed. | 2022-05-20 11:21:14.159
ESM2.CME [CBV] 5000 Volume #7 | Reloading chart. | 2022-05-20 11:21:14.268
ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:21:14.462
ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:21:14.672
ESM2.CME [CBV] 5000 Volume #7 | StartDateTimeForLoadingOrderFills: 2021-06-10 18:00:01 | 2022-05-20 11:21:22.253
Socket (3) | Deleting network socket now after delay. | 2022-05-20 11:21:39.854
[2022-05-20 16:15:53]
John - SC Support - Posts: 16924
The first thing we want to take care of is your Denali Exchange Data Feed connection. You are not getting data from our Denali feed because you have activated a Non-Professional exchange, but you have not connected to your live, funded, futures trading account in order to verify your non-professional status. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Keep in mind that a Prop firm connection does not count towards the CME Group requirement for a live account. Therefore, if you do not have another trading account, then we recommend the service outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-20 19:25:44]
Robiis - Posts: 2
So if I create a Edge Clear account with 100-200 usd balance, then I get access to Rithmic correct cumulative delta data?
[2022-05-20 19:56:36]
John - SC Support - Posts: 16924
If you create an Edge Clear account, then you can get our Denali Exchange Data Feed data, which you have already paid for, but are not getting due to the CME Group rule about non-professional trading accounts. This data will have the correct cumulative delta.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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