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Date/Time: Fri, 14 Jun 2024 15:23:52 +0000



[Sticky] - Move from Tradeovate/CQG to Teton and Save and Get Better Quality Service!

View Count: 12905

[2022-03-31 16:55:42]
Sierra Chart Engineering - Posts: 104368
If you are with Tradeovate whether you use Sierra Chart or not, please recognize that Sierra Chart can provide you superior solutions, at the same or better costs.

Look at this information from Tradeovate:
From Tradeovate - Since Sierra Chart has not developed to our API, the connection would be made via CQG. This means that there would be a $15/month CQG connection as well as a * second set of market data to power Sierra Chart*. If you are wishing to trade via Sierra Chart, CQG also charges a $.15/side order routing fee. This routing fee would not apply if setting up Sierra Chart as a charting only application and trading via Tradovate. You would need to request this to be set up by emailing support@tradovate.com

Also, if you place a trade through Sierra Chart you can only close it thorugh Sierra Chart and vice versa with tradeovate.



There simply is no reason to be using Tradeovate or CQG. Instead use the Teton Order Routing Service and the Denali Data Feed. Look at all of these excellent testimonials regarding the Sierra Chart Teton Order Routing Service:
Sierra Chart Teton Futures Order Routing: Testimonials (Stage 5)


If you are broker supporting Teton and can provide, competitive, or better pricing than Tradovate, please feel free to post here information about what you offer for our Tradovate customers.

For example from Stage 5:
so we save these guys $15 a month + market data + $0.15 per contract

Tradeovate users, follow the instructions here to move to Teton if you are already a Sierra Chart user:
Sierra Chart Teton Futures Order Routing: Setup Instructions

If you are not a Sierra Chart user, get started here:
Sierra Chart Setup Instructions 1
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-13 21:47:50
[2022-03-31 17:19:53]
Stage 5 Trading - Posts: 152
Stage 5 Trading can provide Tradeovate's Active and Commission Free membership plans at the same prices for traders looking to take advantage of that pricing model, but trade through Sierra Chart with Teton Order Routing. Please mention this price model to your broker to ensure your rates are setup properly

In addition, traders using Sierra Chart with Teton Order routing would save money on the below:

1. They would not need to pay for exchange market data twice (1. Tradeovate & 2. Sierra/CQG)
2. CQG API Connection of $15 per month would be saved
3. CQG Transaction fee of $0.15 per contract would be saved as Teton Order Routing has ZERO transaction routing fees
4. Membership Free Access would provide lower commissions as well! $0.45 for non Micro Futures and $0.20 for micro futures. This is a saving of $0.34 per contract on non micros ($0.79 Tradovate - $0.45 Stage 5 = $0.34) & $0.05 per contract on micros ($0.25 Tradovate - $0.20 Stage 5 = $0.05)

If you have questions or would like to speak to a personal broker for information, please feel free to call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/


Thank you,
Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-03-31 18:31:40]
Sierra Chart Engineering - Posts: 104368
We really wish, that users and potential users would recognize, the quality and value that we provide with Sierra Chart services, and that they should not be struggling to use Tradeovate with Sierra Chart. It simply offers no advantages at all.

We have considered, disabling access to Tradeovate through CQG and we may do that in the future. We do not want users using substandard, connections, and us getting burdened with the support related to them. It serves no purpose at all. It is to no one's advantage.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-31 18:32:09
[2022-03-31 19:57:43]
Sam777 - Posts: 6
When will AMP Futures be added to this service? I’m wanting to switch, but AMP is not one of the clearing house options in the Data/Trade settings, even though it’s listed as one of the supported clearing houses in the setup instructions.
[2022-04-01 08:31:51]
Sierra Chart Engineering - Posts: 104368
We do not know the date.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-04-01 13:53:13]
wymsea - Posts: 1
我已经通过stage5开户,数据质量确实比之前的好,稳定性也提高了。
[2022-04-01 13:58:43]
Stage 5 Trading - Posts: 152
Hi Wymsea,

Google Translated your message to the following: "I have opened an account through Stage 5, and the data quality is indeed better than before, and the stability has also improved."

Thank you for the note and the great feedback on your experience with Teton Order Routing! I am happy to hear you are enjoying Teton as much as we are.

Please let us know if you have any questions or we can assist with anything further.

Thank you and have a great weekend!

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-04-01 14:45:16]
Sierra Chart Engineering - Posts: 104368
That is good feedback. We do not like to claim, that connectivity is going to be better with Teton or Denali because in most cases this is something we cannot control. Although we do maintain multiple points of connectivity which might help. However, nevertheless this is good to hear.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-04-01 16:01:47]
Sierra Chart Engineering - Posts: 104368
We have updated the subject line in this thread to also include CQG users.

Often at the beginning of the month, we get users telling us that their CQG logon has been disabled:
Connection error message from service: CQG WebAPI / Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. / Date-Time:

If you open an account at Stage 5 for 100 USD our understanding is that you will have no monthly fees and you will be able to connect to the Teton order routing service month after month and be able to receive real-time data from the Denali Exchange Data Feed and not have any logon disabled at the beginning of the month.

We are not here to promote any particular broker, but we want our users to have the best experience and we are just simply providing information about one broker we know of, which is providing good help and support for Sierra Chart users.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-01 16:04:55
[2022-04-03 12:49:08]
Sierra Chart Engineering - Posts: 104368
The above post has been confirmed with Stage 5. This is the case. If you have a balance of 100 USD you will not be locked out. Your account will not be allowed to trade with a small balance but you will still be able to connect to Teton, and authorize the CME data at nonprofessional rates.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-13 17:00:43]
Stage 5 Trading - Posts: 152
Hi All,

Sierra and Stage 5 put on a webinar that goes over the Commission Free Membership Pricing like Tradovate has. Please feel free to check it out and let us know if you have any questions.

https://stage5trading.com/teton-order-routing/

Thank you and have a great weekend!

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-11-22 02:38:26]
dubbs - Posts: 34
Has Sierra Chart been in frequent contact with AMP and do you know if AMP is anywhere close to supporting the Sierra Chart Teton Routing service? thanks
Date Time Of Last Edit: 2022-11-23 00:51:37
[2022-11-24 04:47:49]
Sierra_Chart Engineering - Posts: 14914
We are in contact from time to time with them regarding this, but how soon they will offer it is up to them:
Has Sierra Chart been in frequent contact with AMP and do you know if AMP is anywhere close to supporting the Sierra Chart Teton Routing service? thanks

At the pace that we see this is going we doubt it would be this year.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-24 04:48:03
[2022-11-24 11:49:12]
dubbs - Posts: 34
We are in contact from time to time with them regarding this, but how soon they will offer it is up to them:
Has Sierra Chart been in frequent contact with AMP and do you know if AMP is anywhere close to supporting the Sierra Chart Teton Routing service? thanks

At the pace that we see this is going we doubt it would be this year.

OK, thanks for the update. So in your contact with AMP, does it sound like they definitely will offer the option to use the Sierra Chart Teton Routing service at some point in the future and it's just a matter of time before they are comfortable doing so?
Date Time Of Last Edit: 2022-11-24 11:50:09
[2022-11-24 14:01:55]
Sierra_Chart Engineering - Posts: 14914
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-26 20:21:28]
dk90 - Posts: 33
I did exactly that. In January, I switched from Tradovate/CQG to EdgeClear/Dorman/Teton/Denali and saved a lot of money since I trade thousands of MES contracts a month. These small fees adds up over time.

Would certainly recommend switching to Teton for that reason alone. There have been a couple of glitches in the Teton service but this can happen to any service. Overall, Teton has been a very good service.

No retail software vendor charges an order routing fee per contract in the options or equity world which I trade in as well. Futures order routing fees per contract are a scam.

Sierra Chart is doing the right thing by not charging such an unjustifiable fee. I think its a game changer and other services will be forced to follow their example in the future.
Date Time Of Last Edit: 2022-11-26 20:21:51
[2022-11-27 15:03:23]
Sierra_Chart Engineering - Posts: 14914
What glitches and were these glitches reported to us and resolved by us?
There have been a couple of glitches in the Teton service

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-27 15:03:48
[2022-11-27 17:26:43]
dk90 - Posts: 33
What glitches and were these glitches reported to us and resolved by us?

One had to do with data not being transmitted for about a couple of minutes on 10/27 because you guys were moving your servers: Important Notice: Denali Data Feed Infrastructure Updates

The other had to do with the message rate limit being too low: https://www.sierrachart.com/SupportBoard.php?ThreadID=77976

Both were resolved expeditiously.
[2023-05-17 13:52:11]
Sierra_Chart Engineering - Posts: 14914
Regarding the recent problems at Tradeovate:

https://twitter.com/wolfofwelfarest/status/1655990184893087809
https://twitter.com/TonyHawkeye2/status/1655973775823732750
https://twitter.com/Ethan_Hoang12/status/1655968129351286786
https://twitter.com/LASurfreport/status/1655964568689188867
https://twitter.com/EagleTradez3/status/1655957578340286465
https://twitter.com/P1zcOl/status/1655956879867035649
https://twitter.com/RoBJTerp/status/1655956124791898119
https://twitter.com/adammorgan100/status/1655951376554311680
https://twitter.com/CorpSlaveNoMore/status/1655949531308232705
https://twitter.com/notdiabloY/status/1655949216303443973
https://twitter.com/wolfofwelfarest/status/1655996758172762139
https://twitter.com/DojiConqueror/status/1655984038895828992
https://twitter.com/Stockrateez94/status/1655954992178536448
https://twitter.com/sebdimartino11/status/1655952678768488456
https://twitter.com/CorpSlaveNoMore/status/1655952478175916045
https://twitter.com/TheModestTrader/status/1655950836663742467
https://twitter.com/Almighty_btc/status/1655947854916239365
https://twitter.com/dp_trades/status/1655947043238735881
https://twitter.com/Kenny_Jackson/status/1655945674012364807
https://twitter.com/CanStonks/status/1655945046464811009


Teton order routing which utilizes Sierra Chart has been designed, to be completely stable and very fast. Latency, is 250 µs when an order is received, until it gets to the exchange. This is one fourth of a millisecond. This is consistently low latency.

Three ISPs are used. There are two backup servers available. One primary order routing server and soon we will move some CME iLinks over to another server but at this time that is not necessary.

There is automatic failover and full redundancy.

Here is a technical description:
This section is a technical explanation of the Sierra Chart direct order routing service, now known as Teton Order Routing.

Teton Order Routing is a server-based service which works with the Sierra Chart desktop charting and trading program (the client). Sierra Chart is a Windows program that runs on a users desktop. It is a stable high-performance charting and trading program. Development started in 1996 and has steadily grown since then.

The Sierra Chart desktop program will be considered the client program in this technical description. For a feature list, refer to Features.

The Teton Order Routing service consists of multiple components. These components consist of software, hardware and communication components.

The software components consist of the order management, order routing, risk management, account tracking, logging and reporting, failover and redundancy, and API software. Collectively this will be called the Teton Order Routing software.

The software components are implemented as a single unified highly reliable Windows-based program which is Sierra Chart itself running in a server role on physical dedicated servers.

The hardware components consist of high-performance dell dedicated servers using server grade components and ECC memory. These servers are hosted with Nirvana in the Aurora DC3 and Equinix CH1 data centers. These servers utilize two power supplies and have true primary and redundant power from the data center. There is one primary server and 2 failover servers.

Each server has its own independent Internet connection. In the case of a failure of one connection, other Internet connections are automatically utilized. All of the servers are interconnected through the Nirvana network and can reach each other directly.

The Teton order routing software maintains two connections to the exchange over physically redundant connections. Additionally the exchange provides a primary and a backup server. Therefore, there is always a redundancy for physical connectivity and redundancy for exchange order routing provided by the exchange.

The Teton order routing software has built-in real-time mirroring functionality. There is a primary instance of Teton Order Routing software and one or two secondary instances. The secondary instances mirror the primary instance in real time.

In the case of when a failover is detected with the primary order routing server, one of the secondary instances will take over as the primary role. This happens automatically and the transition will complete within 5 minutes. An email will go out to the clearing firm and to Sierra Chart support if this transition from primary to secondary occurs.



If you are using Tradeovate, consider moving to Teton order routing for lower cost and higher quality and consistently low latency order routing. And exceptional reliability. We have invested a lot in the service, to maintain full redundancy and high performance.

There is so much engineering effort that goes into ensuring that order routing is very low latency. For example file read and write operations are on a separate thread so they do not cause any delays with the order routing thread.

As we understand Tradeovate is built on top of CQG. Whereas Teton order routing is direct to the exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-17 13:58:59
[2023-05-17 14:37:43]
Stage 5 Trading - Posts: 152
Hi Traders,

Stage 5 Trading provides Sierra Chart traders with Commission Free, Active Trader, and the new Micro Only Memberships! For anyone who may have missed it, Stage 5 Trading and Sierra Chart put on a webinar that goes over Stage 5 Trading's Commission Free, Active Trader, and the new Micro Only Membership Pricing similar to what Tradovate has/had.

Traders that participate in the Micro Only Membership and pay the Annual membership fee ($299 for the year, an average of just less than $25 per month), will pay only $0.10 per contract clearing fees plus standard exchange and NFA fees. At current exchange rates, this comes out to a total cost of just $0.94 for one round-turn in the MES futures for non-members trading through Sierra Chart with Teton Order Routing.

For information on membership pricing INCLUDING THE NEW MICRO ONLY MEMBERSHIP, please use the following link: https://stage5trading.com/wp-content/uploads/2023/05/membership-pricing.pdf

To access the webinar recording, please use the following link: https://stage5trading.com/teton-order-routing/

If you have questions or would like to speak to a personal broker for more information, please feel free to call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/

Thank you and have a great day!

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2023-05-19 07:52:41]
RIFT - Posts: 124
Hello Anthony,

That's a great offer, I've passed it on to my trader friends...


Which order routing do you recommend for EUREX trading if I live in the EU?

Can you please offer your Stage 5 Trading Membership Pricing for EUREX as well?

THX!
Date Time Of Last Edit: 2023-05-19 08:19:18
[2023-05-19 11:57:05]
Stage 5 Trading - Posts: 152
Happy Friday @RIFT!

I am glad to hear you like the membership offers as much as we do! We really feel they can provide higher volume traders decent savings through this solution.

I would recommend using CQG for a Eurex connection. This will cost an additional $10 per month plus $0.10 per contract for the order routing. Eurex products can be included in the memberships as well. Just reach out to a broker of ours to discuss the final pricing. I have seen them price Eurex products for the memberships so shouldn't be any concerns there.

Feel free to email your broker if you are already talking with one or as always you can email us at sierrachart@s5trading.com.

I hope that helps and please let me know if you have any questions or I can assist with anything further.

Thanks again and have a great weekend!

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2023-06-06 14:47:23]
Sierra_Chart Engineering - Posts: 14914
Tradovate is having more issues today (and yesterday), someone writes:
"VISIONARY @UNGODLYBEAST Replying to @Tradovate THIS CONSTANTLY HAPPENS BUT NEVER HAPPENS WITH RHYTHMIC.@Martin_Franchi SPEND SOME $$$ TO IMPROVE THE INFASTRUCTURE THIS IS RIDICULOUS! YOUR CERTAINLY MAKING ENOUGH OFF OF US!"

It is not a money problem. For example Microsoft has lots of money but money does not mean good software. It is a single person or small group of dedicated people working to produce quality and properly engineered software and hardware systems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-06 14:47:33
[2023-06-13 13:35:30]
User772499 - Posts: 48
Is AMP on board yet? Is that an option with them now?
[2023-06-13 14:48:25]
John - SC Support - Posts: 32360
The Teton Order Routing Service is available through AMP now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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