Date/Time: Fri, 29 Sep 2023 00:27:17 +0000
View Count: 296
|bullhaktrades27 - Posts: 4|
Am I missing anything in my package? my charts still are a few minutes (maybe 10MIN) delayed
Would appreciate some assistance please & thank you
|John - SC Support - Posts: 26610|
Everything looks good for your account and you should be getting real-time data for instruments from the CME exchange and the NASDAQ TotalView. If you are getting delayed data for these then we would need to see your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
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