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Date/Time: Wed, 28 Feb 2024 12:10:35 +0000



Delayed Data on S&P Micro Mini Futures

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[2022-02-16 20:29:52]
User139283 - Posts: 8
Hi,
I am getting delayed data on SC for futures.
Is there a setting that I need to fix somewhere.
I have attached a quick screenshot here for your reference

Thanks
a
Private File
Attachment Deleted.
[2022-02-16 21:33:40]
John - SC Support - Posts: 29453
You are getting the Delayed data because you have not setup the Denali Exchange Data Feed for any real-time data. You need to go through all of the Setup Instructions starting at the following link in order to get real-time data for the CME Group:
Denali Exchange Data Feed: Sign the Agreements (Denali Exchange Data Feed Setup Instructions)

Just be aware of the requirement from the CME Group that you have a live, funded, futures trading account that we can connect to, in order to qualify for the non-professional exchange fees. For more information on this requirement, refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you do not have a trading account, then we recommend just using the Delayed Streaming data, as it acts like real-time data, but is delayed by 10-15 minutes (depending on exchange), and is included with any Sierra Chart package.

If you do not have a trading account, but you really want the real-time data from the CME Group, then we recommend the following service to setup an account for a minimal outlay:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-17 11:50:08]
User139283 - Posts: 8
Thanks for pointing the right direction. I believe trade station isn't supported with Sierra charts as my TS futures account is funded and ready to trade.
I believe I will have to pay higher data fees? Can you please point me to the right package for that since i cant connect my TS account here.
Second is tasty works platform supported by SC?

Thanks again for your support
[2022-02-17 16:00:44]
John - SC Support - Posts: 29453
If either of them uses CQG or Rithmic, then you can connect your Sierra Chart to that account to qualify for the non-professional exchange fees.

Otherwise, if you want to pay the Professional exchange fees, then go through the Denali Exchange Data Feed Setup Instructions and declare yourself as a Professional when filling out the exchange agreements and activate the Professional exchanges you need. You will find the instructions here:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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