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Direct MessagesDate/Time: Sat, 27 Apr 2024 04:13:10 +0000
Denali doesn't feed data to the Rithmic DTC trade service
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| [2022-01-22 13:49:19] |
| User833459 - Posts: 4 |
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Hello, I have problem using Denali data feed for my RIthmic DTC connection. I find in log that I am missing "Mapping GCZ15-COMEX to GCZ15. Service code: comex" lines but after all my tries and following instruction just can't get it to work and pull data from Denali. At the moment I have delayed Denali data feed but I want to setup all to be ready at Monday when funds will come to my account. Is there a problem with delayed data feed or it should work as normal...just with few minutes delay until I connect to the funded account? Thank you |
| [2022-01-22 15:13:18] |
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You cannot use the Delayed Exchange Data Feed with Rithmic. The issue is because of this (And this also applies to the historical data as well with Rithmic): The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-22 17:30:27] |
| User833459 - Posts: 4 |
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Oh...thank you! I thought I will get data in Rithmic DTC but delayed so I can prepare my charts over the weekend. Obviously have to wait for money get to my private account... :) |
| [2022-01-22 19:02:01] |
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Thank you for asking. You can actually access the delayed streaming data. Follow the instructions below. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-22 19:03:24
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