Home >> Support Board

Support Board

Date/Time: Sun, 28 Apr 2024 22:15:58 +0000

How to Post a Message for Support

Petition to AMP Futures for Cooperation with Sierrachart’s new Teton Order Routing service

View Count: 5613

[2021-12-27 00:22:48] #25 [Go To First Post]
User920967 - Posts: 62
+1 I opened an account with advantage futures to get early access to Teton. Very happy. My Amp account is currently dormant and underfunded till Teton is supported. I like Amp, excellent fcm, and their intraday margins are still the lowest in the business. Many other brokers/fcm have intraday margins that are absurdly high in comparison.

[2021-12-27 09:00:54] #26 [Go To First Post]
NotIll - Posts: 118
I too want AMP to support this. I could switch brokers, but most likely wont switch from SC any time soon. And I think that goes for a lot of us.

[2021-12-27 09:50:22] #27 [Go To First Post]
Marmany - Posts: 303
I will certainly support this once Teton can handle Eurex orders

[2021-12-28 04:50:04] #28 [Go To First Post]
theunknowntrader - Posts: 112
You can also try with Phillip, they are very good and the account minimum is $5k

[2021-12-28 12:57:56] #29 [Go To First Post]
Пользователь488020 - Posts: 81
I support the created appeal! I'm also waiting for АМП futures to make a Decision Teton. AMP is a good broker, but if it takes a long time to watch then I will probably transfer my money to another broker.

[2021-12-28 15:15:04] #30 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We really think users should move their accounts as long as you find a broker that provides the services that you need and works well for you. You should be in control and not be waiting around or relying upon anyone else. If you check with other brokers you will find that you can get the same or better commissions as compared to AMP. Regarding margins, probably not. However, is anyone successful over the longer term with margins as low as AMP provides? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-29 12:45:46

[2021-12-31 01:17:43] #32 [Go To First Post]
User256155 - Posts: 17
I'll throw my hat in, would be a gain for AMP to offer this option to their clients. Why not?

[2021-12-31 19:14:01] #33 [Go To First Post]
theunknowntrader - Posts: 112
However,anyone successful over the longer term with margins as low as AMP provides? is That is part of the business model, you blow up you pay liquidation fees, add money again, rinse and repeat. Phillip capital requires only $5k and Advantage $10k and they offer very good margins, I believe up to 25% of contract. Futures contracts are already levered instruments so anything more than this is just playing with fire. But in the end its a personal decision :)

[2021-12-31 23:17:39] #34 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Check with the brokers and clearing firms (Step 2 in link below) supporting Teton, as to what they offer for margins: Sierra Chart Teton Futures Order Routing: Setup Instructions Stage 5 is offering the following commissions for Teton order routing: $0.45 per contract ($0.20 Micros) commission special for Sierra Chart users switching to Teton Order Routing! Limited Time Only We are not favoring any particular broker. However, we will be supportive of brokers and clearing firms, who support the Teton order routing service. And to be very clear this service is not* a beta. It is a proven established service. We are ready to add thousands of users to it and will. AMP does not have any ability to give you a better commission. They are at a disadvantage at this point in time since they do not offer Teton. So rather than a petition, let us have other brokers work to establish the needs of Sierra Chart users better. We certainly have no interest in supporting CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-01 17:49:33

[2022-01-01 07:36:39] #35 [Go To First Post]
Zosimus - Posts: 345
So rather than a petition, let us have other brokers work to establish the needs of Sierra Chart users better. Alright friends, I see that SC team are not very happy about this petition so let's wrap this up and hope for the best. Date Time Of Last Edit: 2022-01-01 14:51:31

[2022-01-01 14:47:59] #36 [Go To First Post]
tomas262 - Posts: 135
SC is right, no need to wait for miracles :) And Stage5 looks as a really good option then, even for small retail intraday scalpers.. Date Time Of Last Edit: 2022-01-01 14:49:26

[2022-01-02 09:27:09] #37 [Go To First Post]
User36097 - Posts: 4
Hi, (email to support@amp futures): Both Stage5 Trading and Edge Clear are now using the Sierra Chart Teton Order Routing Service. Here is a link to the Sierra Chart Support Board https://www.sierrachart.com/SupportBoard.php Please let me how long before this is available for AMP traders using Sierra Charts. Here is another link to a thread at the Sierra Chart Support Board with more posts about this concern, Petition to AMP Futures for Cooperation with Sierrachart’s new Teton Order Routing service Thank you for your attention at this time. Date Time Of Last Edit: 2022-01-02 09:28:31

[2022-01-02 09:59:55] #38 [Go To First Post]
User415530 - Posts: 2
sending e mails to AMP futures https://support.ampglobal.com/hc/en-us/articles/4409627093399-Sierra-Chart-CME-Direct-Routing 2021 November response from amp https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=58514 -----Original Message----- To: support@ampfutures.com <support@ampfutures.com> Sent: Sun, Jan 2, 2022 4:12 am Subject: how much longer before..... Hi, Both Stage5 Trading and Edge Clear are now using the Sierra Chart Teton Order Routing Service. Here is a link to the Sierra Chart Support Board https://www.sierrachart.com/SupportBoard.php Please let me how long before this is available for AMP traders using Sierra Charts. Here is another link to a thread at the Sierra Chart Support Board with more posts about this concern, Petition to AMP Futures for Cooperation with Sierrachart’s new Teton Order Routing service

[2022-01-03 03:06:33] #39 [Go To First Post]
User415530 - Posts: 2
the response from AMP regarding previous post #38 AMP (AMP Global (USA)) Jan 2, 2022, 3:59 PM CST Order Routing is a very complex operation... We will maintain communication with Sierra and send an announcement once this service has matured. For example, CQG, Rithmic, and TT....all have been performing order routing services for 20+ years...and they still get issues. So please do not be in a hurry... From our understanding, they have very few traders set up on it...

[2022-01-03 05:46:40] #40 [Go To First Post]
OPM - Posts: 2
This is the response i received when asking if they provide Sierra's Direct CME Order Routing. They have no idea what my needs are. If they don't support the product they should just say it. Seems like poor customer service to tell a customer "do not be in a hurry". ALmost certain I won't be going with AMP. "We currently do not offer this service. A majority of our Sierra Chart users - use the Denali data feed with CQG order routing only - setup Order Routing is a very complex operation... We will maintain communication with Sierra and send an announcement once this service has matured. For example, CQG, Rithmic, and TT....all have been performing order routing services for 20+ years...and they still get issues. So please do not be in a hurry... Please Review the Full Notice for Steps to get started and pricing: https://support.ampglobal.com/hc/en-us/articles/360061944954"

[2022-01-07 16:16:40] #42 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
AMP has said this: AMP will be adding this order-routing as soon as we are comfortable with all of the required order-routing requirements, risk management etc.. Once FCM account management operations are solid, we will begin to offer the routing service to our customers. We need to discuss this with them because so far there has been no evaluation being done on their side. The one final item they would need, is auto liquidation of positions, when the daily loss limit has been met, is being released this January. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2022-01-07 17:23:10] #43 [Go To First Post]
theunknowntrader - Posts: 112
I didn't want to move over from AMP but I ended going up moving with Edge Clear. Both Edge Clear and Stage 5, Phillip and Advantage are miles ahead in terms of customer service when compared to AMP.

[2022-01-07 17:29:42] #44 [Go To First Post]
NotIll - Posts: 118
I didn't want to move over from AMP but I ended going up moving with Edge Clear. Both Edge Clear and Stage 5, Phillip and Advantage are miles ahead in terms of customer service when compared to AMP. @theunknowntrader, Whats the all in rate at those firms? couldnt get it on there sites. If AMP doesnt step their game up, im gonna move also.

[2022-01-07 17:43:47] #45 [Go To First Post]
theunknowntrader - Posts: 112
the all in is a bit higher than AMP i believe they are at around $0.20 - $0.25 per MICRO + NFA + REG don't know for es but i am not a high volume trader at this moment so not material to me

[2022-01-13 19:36:05] #46 [Go To First Post]
User379468 - Posts: 508
AMP has said this: AMP will be adding this order-routing as soon as we are comfortable with all of the required order-routing requirements, risk management etc.. Once FCM account management operations are solid, we will begin to offer the routing service to our customers. We need to discuss this with them because so far there has been no evaluation being done on their side. The one final item they would need, is auto liquidation of positions, when the daily loss limit has been met, is being released this January. Latest email from Amp today still says this: "We are in constant communication with Sierra. From our understanding, they have very few traders set up on it... So, we need to see it...as they say more "Battle-tested"....before we can offer to our customers. For example, CQG, Rithmic, and TT....all have been performing order routing services for 20+ years...and they still get issues. So please do not be in a hurry... We are monitoring....easy to say it all works good with a few users... once start hitting 1,000+ users...load balances and backup protocols start being tested. We do not want our customers to be the testers. We will maintain communication with Sierra and send an announcement once this service has matured."

[2022-01-13 19:50:58] #47 [Go To First Post]
FuturesTrader71 - Posts: 4
Whats the all in rate at those firms? couldnt get it on there sites. If AMP doesnt step their game up, im gonna move also. The all-in rate for Edge Clear is posted here: https://edgeclear.com/sierrachart I'm the founder of Edge Clear. Edge Clear is a Teton launch partner with Sierra Chart and the service already has many users on it. I hope that helps.

[2022-01-13 20:21:56] #48 [Go To First Post]
NotIll - Posts: 118
The all-in rate for Edge Clear is posted here: https://edgeclear.com/sierrachart I'm the founder of Edge Clear. Edge Clear is a Teton launch partner with Sierra Chart and the service already has many users on it. I hope that helps. Hi mr. Askar, Thanks for replying. Is there also a list for emini's and the other products? And could there be a better rate at higher volumes? I would also like to know if it is possible to trade exchange traded spreads with you on say CME? is there some synergy between this brokerage and convergance? I would like to know about other services you offer, on a personal side I mean as a broker would in the old days. Eitherway. if I put you on the spot with the questions I would understand.

[2022-01-13 20:32:42] #49 [Go To First Post]
FuturesTrader71 - Posts: 4
Hi mr. Askar, Thanks for replying. Is there also a list for emini's and the other products? And could there be a better rate at higher volumes? I would also like to know if it is possible to trade exchange traded spreads with you on say CME? is there some synergy between this brokerage and convergance? I would like to know about other services you offer, on a personal side I mean as a broker would in the old days. Eitherway. if I put you on the spot with the questions I would understand. Hi! You're not putting me on the spot. A good broker is not where I would go cheap or cut corners, so I welcome the questions. I would highly recommend you fill out the contact form at the bottom of the Edge Clear Sierra page (https://edgeclear.com/sierrachart) and a team member will respond with rates and all other details. Yes, you can trade spreads and there is access to many markets. There is a Convergent deal for Edge Clear members, if that's what you are asking. Reach out to a broker who can provide the ideal solution for you. Cheers! FuturesTrader71 Derivatives not suitable for all investors

[2022-01-14 04:24:11] #50 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
"We are in constant communication with Sierra. Not really. From our understanding, they have very few traders set up on it... 258 accounts at this time. Not very few. Not a huge number yet but just slowly building up. So, we need to see it...as they say more "Battle-tested"....before we can offer to our customers. Functionality is already extensively battle tested because it consists of existing and core Sierra Chart functionality which is extensively used every day by our users under all kinds of different scenarios. All of the functionality for order and position tracking and management and numerous other related functions, and relaying trading activity to/from users is all built into Sierra Chart and users use it every single day. Already battle tested extensively. Just a lack of understanding on their part. For example, CQG, Rithmic, and TT....all have been performing order routing services for 20+ years...and they still get issues. So please do not be in a hurry... We have been doing order routing for 16 years. We are monitoring....easy to say it all works good with a few users... How are they doing the monitoring? once start hitting 1,000+ users...load balances 1000 users will not even remotely cause a loading problem. Not even remotely close. From our perspective we laugh at the concept that 1000 users is going to cause a loading problem. We have one customer with Edge Clear, who has a server colocated in the same rack as ours, and has 1 mmillisecond round-trip time for submitting orders and getting a response from the exchange. It would be more like in the range of about 20,000 users that we would begin to see delays in the range of milliseconds, this is all. Before we even get anywhere close to this, there would be distribution of users across servers for safety reasons. and backup protocols start being tested. Refer to this thread regarding this: New Teton Order Routing Service for CME, CBOT, NYMEX, COMEX, FairX, upcoming EUREX We do not want our customers to be the testers. Do they really think the 258 accounts there are for test purposes? No not at all. The technology and functionality for the Teton Order Routing Service is long-established and proven. It is not a beta. It is clear they are just stringing their customers along in order to not lose them. Let the free market and operational fact prevail. If you want to move to Teton, and we do strongly recommend that, then do what you need to do. Make your own decisions based upon facts and requirements and do what is best. Do not be controlled by your broker. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-16 06:12:29

To post a message in this thread, you need to log in with your Sierra Chart account: