Login Page - Create Account

Support Board


Date/Time: Tue, 09 Aug 2022 07:09:33 +0000



No connection to EUREX?

View Count: 200

[2021-11-25 02:17:32]
nicktrader - Posts: 591
I do not get any data from EUREX (see pic)
imageQuoteboard.png / V - Attached On 2021-11-25 02:17:09 UTC - Size: 7.95 KB - 67 views
[2021-11-25 02:38:55]
Sierra_Chart Engineering - Posts: 2897
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-25 02:49:09]
nicktrader - Posts: 591
I have started several times without any success. Now it works. I have not changed anything.

Thanks for the quick reply.
imageQuoteBoard II.png / V - Attached On 2021-11-25 02:47:04 UTC - Size: 8.33 KB - 66 views

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account