Support Board
Date/Time: Thu, 28 Mar 2024 20:53:07 +0000
No connection to EUREX?
View Count: 414
[2021-11-25 02:17:32] |
nicktrader - Posts: 665 |
I do not get any data from EUREX (see pic)
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Quoteboard.png / V - Attached On 2021-11-25 02:17:09 UTC - Size: 7.95 KB - 122 views |
[2021-11-25 02:38:55] |
Sierra_Chart Engineering - Posts: 13610 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-11-25 02:49:09] |
nicktrader - Posts: 665 |
I have started several times without any success. Now it works. I have not changed anything. Thanks for the quick reply. |
QuoteBoard II.png / V - Attached On 2021-11-25 02:47:04 UTC - Size: 8.33 KB - 125 views |
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