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Date/Time: Sun, 16 Jan 2022 18:32:07 +0000



No connection to EUREX?

View Count: 77

[2021-11-25 02:17:32]
nicktrader - Posts: 566
I do not get any data from EUREX (see pic)
imageQuoteboard.png / V - Attached On 2021-11-25 02:17:09 UTC - Size: 7.95 KB - 21 views
[2021-11-25 02:38:55]
Sierra_Chart Engineering - Posts: 2261
Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Reconnect to the data feed:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
https://www.sierrachart.com/index.php?page=doc/SierraChartDirectOrderRoutingService.php
[2021-11-25 02:49:09]
nicktrader - Posts: 566
I have started several times without any success. Now it works. I have not changed anything.

Thanks for the quick reply.
imageQuoteBoard II.png / V - Attached On 2021-11-25 02:47:04 UTC - Size: 8.33 KB - 17 views

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