Date/Time: Thu, 18 Aug 2022 11:54:25 +0000
Forex data hung
View Count: 228
|User93464 - Posts: 52|
Dear Support, Forex data seems to have hung/stalled.
Please respond urgently
|John - SC Support - Posts: 18072|
There was an issue earlier this morning that resolved on its own. If you are still having an issue, then get us your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
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