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Date/Time: Sat, 29 Jan 2022 06:53:02 +0000



Post From: Forex data hung

[2021-10-20 16:03:15]
John - SC Support - Posts: 13546
There was an issue earlier this morning that resolved on its own. If you are still having an issue, then get us your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing