Date/Time: Fri, 03 Dec 2021 15:42:54 +0000
Forex data hung
|User93464 - Posts: 50|
Dear Support, Forex data seems to have hung/stalled.
Please respond urgently
|John - SC Support - Posts: 12473|
There was an issue earlier this morning that resolved on its own. If you are still having an issue, then get us your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
We will then determine what the problem is.
To post a message in this thread, you need to login with your Sierra Chart account: