Support Board
Date/Time: Mon, 14 Jul 2025 21:09:42 +0000
Forex data hung
View Count: 595
| [2021-10-20 15:19:43] |
| User93464 - Posts: 52 |
|
Dear Support, Forex data seems to have hung/stalled. Please respond urgently https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=55999 |
| [2021-10-20 16:03:15] |
| John - SC Support - Posts: 40891 |
|
There was an issue earlier this morning that resolved on its own. If you are still having an issue, then get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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