Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 19 Apr 2024 18:39:18 +0000
intraday data
View Count: 571
| [2021-10-15 15:45:01] |
| User740715 - Posts: 26 |
|
hello sierra I have a problem since Monday the intraday data no longer load I use a Leeloo trading account with rithmic and apparently the other users have no problem I have surely made a mistake on my platform could you help me correct the problem thank you |
 Capture d’écran 2021-10-14 165557.jpg / V - Attached On 2021-10-15 15:44:02 UTC - Size: 343.54 KB - 154 views Attachment Deleted. |
| [2021-10-15 16:37:09] |
| User740715 - Posts: 26 |
|
I managed to retrieve the stream today at 6.30 p.m. but I miss the data since Monday how can I do to retrieve it
|
| [2021-10-15 17:02:29] |
| |
|
Other than Leeloo, what futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-15 17:39:32] |
| User740715 - Posts: 26 |
|
none I understood that with cme you have to have a real account to have the data but the problem is not that I think I managed to reconnect myself but I only have the data during the time that I am connected I have contacted others user leeloo and sierra for them everything works I think I made a bad manipulation but I can not solve the problem could take remote control and look at the problem
|
| [2021-10-15 18:10:17] |
| John - SC Support - Posts: 30973 |
|
You need to go through all of the Setup Instructions for the Denali Exchange Data Feed for the CME Group. You did not fill out the agreements and you have not connected to your trading account. Please follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-19 20:38:14] |
| |
|
What you need to do is you follow the solution documented on this page and open an account for 100 USD to satisfy the CME funded trading account requirement: Easy Solution to CME Funded Trading Account Requirement A Leeloo account will not meet this requirement. When that is done we can help you with the next step. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-19 20:38:32
|
To post a message in this thread, you need to log in with your Sierra Chart account: