Support Board
Date/Time: Thu, 02 May 2024 21:36:15 +0000
Data now downloading with Interactive Broker + Service 11 Packag
View Count: 348
[2021-10-13 14:53:24] |
qla4trading - Posts: 1 |
Hi, I can't download more then last 24 days on daily chart with the symbol MYM when using Interactive Broker as data feed besides I have activated Service Package 11 with the Denali Exchange Data Feed activated. What can I do? |
[2021-10-13 16:29:47] |
John - SC Support - Posts: 31332 |
Make sure that you are getting the data from the Denali Exchange Data Feed by checking that the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes and that you are getting the [M] after the symbol in the Chart Header. Refer to the information here: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) If you are getting the data from us, then refer to the following for how to get more daily data: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data: 6.5: Downloading Data Earlier than the First Date in the Data File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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