Support Board

Date/Time: Fri, 03 May 2024 00:43:03 +0000

Post From: Data now downloading with Interactive Broker + Service 11 Packag

[2021-10-13 16:29:47] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
Make sure that you are getting the data from the Denali Exchange Data Feed by checking that the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes and that you are getting the [M] after the symbol in the Chart Header. Refer to the information here: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) If you are getting the data from us, then refer to the following for how to get more daily data: No Historical Chart or Blank Chart \| Historical Chart Not Updating \| Missing Historical Chart Data: 6.5: Downloading Data Earlier than the First Date in the Data File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing