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Date/Time: Fri, 19 Apr 2024 18:53:34 +0000



Data now downloading with Interactive Broker + Service 11 Packag

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[2021-10-13 14:53:24]
qla4trading - Posts: 1
Hi,

I can't download more then last 24 days on daily chart with the symbol MYM when using Interactive Broker as data feed besides I have activated Service Package 11 with the Denali Exchange Data Feed activated. What can I do?
[2021-10-13 16:29:47]
John - SC Support - Posts: 30973
Make sure that you are getting the data from the Denali Exchange Data Feed by checking that the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes and that you are getting the [M] after the symbol in the Chart Header. Refer to the information here:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

If you are getting the data from us, then refer to the following for how to get more daily data:
No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data: 6.5: Downloading Data Earlier than the First Date in the Data File
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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