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Date/Time: Fri, 19 Apr 2024 03:06:57 +0000



Lagging of current sierra version

View Count: 342

[2021-10-12 15:13:35]
User626859 - Posts: 2
I went back to 2308 and that didn't fix it, I was on 2292 before I went to 2318 or whatever we are on at the moment. I checked CPU load and that's not a problem neither is RAM there is over 50% open RAM (I run 32gb)
[2021-10-12 17:10:11]
John - SC Support - Posts: 30953
The only thing we can refer you to is the following, and also the section after it:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.47 - Use Sub Instances to Distribute Processing Load
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-13 13:33:33]
User626859 - Posts: 2
I've never had this issue before the update tho, and it's not like displaying a ladder should use a lot of resources?

And after the open its usually fine, I've checked CPU load and that doesn't go above 30%, if you could let me know what else I could look into to see whats causing it
Date Time Of Last Edit: 2021-10-13 13:34:33
[2021-10-13 14:02:09]
Sierra Chart Engineering - Posts: 104368
Refer to all the items on this page:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

If the market data is lagging also refer to:
Prices / Data Falling Behind
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-13 14:02:20

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