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Direct MessagesDate/Time: Thu, 25 Apr 2024 20:11:11 +0000
Volume bars print away from axis
View Count: 343
| [2021-10-12 09:02:37] |
| GPM2000 - Posts: 14 |
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Good day, My volume difference bars often print away from the axis - please see image attached. Please could you let me know the fix for this. Thank you! I'm using a Denali feed, ver 2308. Chart is a 10 second GC chart |
 1210VolumeBars.png / V - Attached On 2021-10-12 08:59:59 UTC - Size: 39.23 KB - 129 views Attachment Deleted. |
| [2021-10-12 13:45:11] |
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We are not understanding the question.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-12 14:52:51] |
| GPM2000 - Posts: 14 |
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Did you look at the attached image? The volume bars are floating around away from the 0 axis |
| [2021-10-12 16:57:11] |
| John - SC Support - Posts: 31117 |
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First, please ensure that the data is coming from the Denali Exchange Data Feed. To do this, look for the [M] after the symbol in in the Chart Header line. Let us know if that is present. If you have the [M], then try redownloading the data to see if it fixes the problem. We would recommend deleting all the data for that symbol by making sure that the chart is active and then selecting Edit >> Delete All Data and Download. If you do not have the [M], then get us a copy of your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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