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[Locked] - Help understanding Re-center and Scale Reset

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[2021-10-05 16:08:24] #1 [Go To First Post]
SpearChucker - Posts: 101
When I Re-center multiple DOMs they recenter to the last traded price in the center of the DOM. But, on charts with 'Trade Chart DOM On' the last price traded doesn't get recentered as expected. On some charts the last price is somewhere in view on the chart (but not in the center). Other charts, the last price is out of view and I have to search up/down to find it and drag it back to the center (double clicking on the scale does the same thing). Is there a way to have the charts behave the same way as the DOM and recenter the price in the middle of the chart? Thanks. And, yes I have read these: Trade Menu: Re-Center Trade DOM Scales (Trade menu) Chart Scale and Scale Adjusting: Interactive Scaling

[2021-10-05 18:05:59] #2 [Go To First Post]
John - SC Support - Posts: 31362
When you reset a chart is it going to put the data that is visible in the chart within view as best it can. This can put the price for the most current bar displayed (not necessarily the current price) anywhere on the price ladder. If you want to have the current price always displayed in the center, regardless of the chart bars, then you would need to use a Constant Range scale and set the Constant Range Scale Mode to Manual Mode and make sure the option for Re-Center on Chart Scroll is unchecked. Refer to the information here: Chart Scale and Scale Adjusting: Constant Range (Scale Range) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-05 19:51:47] #3 [Go To First Post]
SpearChucker - Posts: 101
That's exactly what I have for scale settings on all my charts. What I'm asking for is the same behavior of a DOM recenter for a chart that has 'Trade Chart DOM On' enabled. Are you saying that's not available, and if not, why not?

[2021-10-06 00:31:54] #4 [Go To First Post]
John - SC Support - Posts: 31362
You are correct, there is not an exact match to the Trading DOM functionality to reset to the current price. The basic explanation is that the scale settings are consistent between the two, but the Trading DOM last bar is always the actual current price bar, but the Chart does not do this, rather the last bar that is visible is what the price is displayed for. We will mark this as Feature Request that you want to have an option where the Chart DOM resets to the Current Price. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-06 01:04:21] #5 [Go To First Post]
SpearChucker - Posts: 101
Thank you for the feature request. It will be quite helpful to center the price on a chart while in a trade and not have to search for it. If it's not possible to implement, could you please add a feature to disable recentering on a chart with 'Trade Chart DOM On'. So selecting Re-center, recenters the DOMs but does nothing to the Chart. Thanks.

[2021-10-14 20:39:27] #6 [Go To First Post]
SpearChucker - Posts: 101
What's the status of this "feature request"? And by the way it's not a feature request. I'm pointing out inconsistent behavior between the DOM and the Chart DOM and requesting that it be fixed.

[2021-10-15 21:16:59] #7 [Go To First Post]
SpearChucker - Posts: 101
Let me show you an example of what I'm talking about. Maybe you can convince me this is how re-center should behave. The first capture is when I center the DOM manually. The second capture is just after I hit the re-center button on a control bar.


Pre recenter.jpg / V - Attached On 2021-10-15 21:16:41 UTC - Size: 317.12 KB - 262 views Post recenter.jpg / V - Attached On 2021-10-15 21:16:50 UTC - Size: 131.14 KB - 218 views

[2021-10-17 15:58:45] #8 [Go To First Post]
John - SC Support - Posts: 31362
What are your scale settings for the above situation? If it is "User Defined", then it makes perfect sense, as the User Defined sets absolute top and bottom values for the chart. So when you reset, it is going back to those values. Refer to the information here: Chart Scale and Scale Adjusting: User Defined (Scale Range) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-17 16:20:42] #9 [Go To First Post]
SpearChucker - Posts: 101
Not "User Defined" and yes that would make sense that the scale would return to the user settings. I'm pointing out that price, bars, etc... are gone from view, with the settings in the attachment, after re-center. And that makes perfect sense to you? I expect price to be in the "CENTER" of the screen after pressing re-center. Date Time Of Last Edit: 2021-10-17 16:46:49


Settings.jpg / V - Attached On 2021-10-17 16:18:32 UTC - Size: 25.04 KB - 178 views

[2021-10-17 17:09:47] #10 [Go To First Post]
John - SC Support - Posts: 31362
What command are you using to Re-Center the Chart DOM? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-17 18:01:06] #11 [Go To First Post]
SpearChucker - Posts: 101
I have a button on a Control Bar that uses Trade-->Re-center Trade DOM Scales. It does the same thing if I double click on the price scale or right click on price and select Reset. It never centers price in the middle, like the stand alone DOM.

[2021-10-18 14:36:43] #12 [Go To First Post]
John - SC Support - Posts: 31362
We are not able to reproduce this. Given the settings you have, when you select Reset, it should be putting the current price in the center of the window (or at least close to the center). Please get us a copy of that chart so we can see if we can reproduce it with that chart, by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-18 15:12:14] #13 [Go To First Post]
SpearChucker - Posts: 101
Here's the chart/chartbook. I removed all studies except NumberBars and Current Price Line. I tested Re-center and it moves the current price out of view.


RequestedCB.Cht - Attached On 2021-10-18 15:12:01 UTC - Size: 4.68 KB - 163 views

[2021-10-18 17:30:57] #14 [Go To First Post]
John - SC Support - Posts: 31362
We did see the price move out of view one time in your chartbook. The reason for this is that the system is trying to display the bars and price in view and is making a trade-off between the options. Sometimes it may not be exactly what you would want, but it is simply trying to get as much in view as it can (which sometimes may mean a single bar). This could probably be improved, so we are leaving this as a Feature Request. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-18 17:57:41] #15 [Go To First Post]
SpearChucker - Posts: 101
So I have useless charts until you implement a "Feature Request", or six months from now you tell me you've decided not to implement the "Feature Request". If you are not going to correct your mistake, at least give me a way to turn off re-center on a chart with a Trade DOM. So that when I press Re-center, the DOM's recenter, but the charts do not move. You're costing me money!

[2021-11-01 17:54:54] #16 [Go To First Post]
SpearChucker - Posts: 101
So, what's the status of the "improvement" to Re-center? When can I expect to start using my charts again?

[2021-11-01 18:07:58] #17 [Go To First Post]
John - SC Support - Posts: 31362
We do not know when we will be able to get to this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-11-01 19:57:09] #18 [Go To First Post]
stephenvosloo - Posts: 28
It would be a boon to have this feature improved to match the functionality of say JigSaw DOM. I’ve just learned to trade without it, but it’s an added handicap when there are so many other things SC simply does so well at. Thank you dev team 🙏

[2021-11-01 20:01:09] #19 [Go To First Post]
j4ytr4der_ - Posts: 918
This has also always driven me crazy. I want to re-center around price. Re-centering to the bar is completely useless, especially if you trade on a session Footprint DOM as I do. Please, please, please with sugar on top... can you add the ability to center to price? THANK YOU!

[2021-11-02 03:40:10] #20 [Go To First Post]
@TRADE_YOUR_PLAN - Posts: 126
+1

[2021-11-05 17:10:15] #21 [Go To First Post]
User916849 - Posts: 2
A lot of us trade Footprint chart DOMs. Re-centering to the bar is useless for anyone who doesnt use bars, especially when many of us trade Session Footprints / Chart DOMs. This would be a huge improvement to re-center to current or last price regardless of chart or dom type. +1

[2021-11-11 12:08:10] #22 [Go To First Post]
SpearChucker - Posts: 101
Have an ETA on this bug fix yet?

[2021-11-19 17:15:48] #23 [Go To First Post]
SpearChucker - Posts: 101
Have an ETA on this bug fix yet? Would be nice to be able to use my charts again. Let me remind you what I see after I recenter my chart.


Post recenter.jpg / V - Attached On 2021-11-19 17:15:36 UTC - Size: 131.14 KB - 169 views

[2022-02-05 10:29:43] #24 [Go To First Post]
binaryduke - Posts: 360
Please please please please… enable re-centering to the current price on a chart that has a ChartDOM. It is very frustrating and time consuming to be scrolling like crazy. Numbers Bars and a ChartDOM make for a more powerful DOM than a TradeDOM alone but the lack of re-centering to the current price makes the handling of this setup quite awkward.

[2022-02-05 21:28:33] #25 [Go To First Post]
j4ytr4der_ - Posts: 918
This fundamentally affects my trading in a negative way every single day I'm in the markets. One of the most significant and clearly fixable complaints I have about SC. I really hope this will be addressed soon.

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