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Date/Time: Wed, 01 May 2024 23:22:17 +0000

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HKFE DATA FEED

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[2021-08-10 06:40:11] #1 [Go To First Post]
User909044 - Posts: 18
I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do?


2021-08-10 (2).png / V - Attached On 2021-08-10 06:39:31 UTC - Size: 565.76 KB - 211 views

[2021-08-10 06:46:27] #2 [Go To First Post]
User909044 - Posts: 18
I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do?

[2021-08-10 08:43:24] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for this. Our data vendor did not have the exchange active on your account. We have reset the exchange. It is now resolved. You should now begin to receive the data within two minutes. If not restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-08-16 02:13:22] #4 [Go To First Post]
User909044 - Posts: 18
helllo I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do? this problem again and again. how to resolve? please......

[2021-08-16 06:16:20] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-08-17 13:06:35] #6 [Go To First Post]
User909044 - Posts: 18
Software version: 2296 64-bit \| 2021-08-17 13:02:17.490 Primary Thread ID: 12980 \| 2021-08-17 13:02:17.490 Usage end date: 2022-02-09 \| 2021-08-17 13:02:17.490 Enabled for: Advanced Features 2. \| 2021-08-17 13:02:17.490 Enabled for: Sierra Chart Historical Data Service. \| 2021-08-17 13:02:17.490 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-08-17 13:02:17.490 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-08-17 13:02:17.490 Enabled for exchange: Hong Kong Futures Exchange with Market Depth \| 2021-08-17 13:02:17.490 Enabled for exchange: Euronext Equities Delayed \| 2021-08-17 13:02:17.490 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-08-17 13:02:17.490 Current selected Data/Trading service: CQG WebAPI \| 2021-08-17 13:02:17.490 Custom symbol settings values: enabled \| 2021-08-17 13:02:17.490 Chart Update Interval: 500 \| 2021-08-17 13:02:17.490 Intraday Data Storage Time Unit: 0 \| 2021-08-17 13:02:17.490 Time Zone: +00:00:00 (UTC+00) \| 2021-08-17 13:02:17.490 2021-08-17 13:02:17 Local computer time in UTC \| 2021-08-17 13:02:17.490 2021-08-17 13:02:17 Local computer time in SC Time Zone \| 2021-08-17 13:02:17.490 2021-08-16 01:53:23 Server time in UTC \| 2021-08-17 13:02:17.490 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2021-08-17 13:02:17.490 Program path: C:\SierraChart\ \| 2021-08-17 13:02:17.490 Data Files path: C:\SierraChart\Data\ \| 2021-08-17 13:02:17.490 OS Version Number: 10.0 \| 2021-08-17 13:02:17.491 Locale Setting: C \| 2021-08-17 13:02:17.491 DLLs: UserContributedStudies_64.dll \| 2021-08-17 13:02:17.492 Allowed protected custom studies: \| 2021-08-17 13:02:17.492 File >> Disconnect selected. \| 2021-08-17 13:03:15.700 CQG WebAPI \| Sending Web API Logoff message. \| 2021-08-17 13:03:15.718 CQG WebSocket socket (1) \| CloseSocket call. \| 2021-08-17 13:03:15.718 CQG WebSocket \| WebSocket closed. \| 2021-08-17 13:03:15.718 CQG WebAPI \| WebSocket closed. \| 2021-08-17 13:03:15.718 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2021-08-17 13:03:15.718 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2021-08-17 13:03:15.718 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-08-17 13:03:15.718 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-08-17 13:03:15.718 DTC Client socket (2) \| CloseSocket call. \| 2021-08-17 13:03:15.719 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-08-17 13:03:15.719 SC Data - All Services \| Disconnected from the server. \| 2021-08-17 13:03:15.719 SC DTC Data with Market Depth \| Waiting for socket receive thread to end \| 2021-08-17 13:03:15.719 DTC Client socket (4) \| CloseSocket call. \| 2021-08-17 13:03:15.720 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-08-17 13:03:15.720 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-08-17 13:03:15.720 CQG WebAPI \| Disconnected. \| 2021-08-17 13:03:15.720 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-08-17 13:03:16.225 DTC Client socket (2) \| Closed. \| 2021-08-17 13:03:16.225 DTC Client socket (4) \| Socket gracefully closed by remote side. \| 2021-08-17 13:03:16.226 DTC Client socket (4) \| Closed. \| 2021-08-17 13:03:16.226 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-08-17 13:03:25.286 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-08-17 13:03:25.286 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-08-17 13:03:25.748 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-08-17 13:03:25.749 CQG WebSocket socket (2) \| Connecting to IP: 118.201.11.218. \| 2021-08-17 13:03:25.749 CQG WebSocket \| Opening WebSocket. \| 2021-08-17 13:03:25.829 CQG WebSocket \| Sending WebSocket handshake. \| 2021-08-17 13:03:25.829 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-08-17 13:03:26.060 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-08-17 13:03:26.060 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: gJxO3rS2ad2Na+q5FaD5v6suoJQ= \| 2021-08-17 13:03:26.060 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-08-17 13:03:26.060 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-08-17 13:03:26.060 CQG WebSocket \| Server header \| \| 2021-08-17 13:03:26.060 CQG WebSocket \| Web socket state is now open. \| 2021-08-17 13:03:26.060 CQG WebAPI \| WebSocket connected. \| 2021-08-17 13:03:26.060 CQG WebAPI \| Sending market data logon message. \| 2021-08-17 13:03:26.060 CQG WebAPI \| Base Time: 2021-07-25T17:47:54. 2021-07-25 17:47:54 \| 2021-08-17 13:03:26.672 CQG WebAPI \| Logon successful. Session Token = /lysRDLse6yTywagmNM6y38kKd+YtZHIz/dauApaDOIyInAtM4/UqsNwvx4H8yWfHhJPXugezpM \| 2021-08-17 13:03:26.672 CQG WebAPI \| Connected to server complete. \| 2021-08-17 13:03:26.672 Triggering next historical data download in queue. \| 2021-08-17 13:03:26.674 Triggering next historical data download in queue. \| 2021-08-17 13:03:26.675 Triggering next historical data download in queue. \| 2021-08-17 13:03:26.675 Triggering next historical data download in queue. \| 2021-08-17 13:03:26.675 Updated verified funded futures trading account ending date to: 2021-09-16 13:03:26 \| 2021-08-17 13:03:26.676 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-08-17 13:03:26.692 No download requests in the queue to start downloads for. \| 2021-08-17 13:03:26.692 No download requests in the queue to start downloads for. \| 2021-08-17 13:03:26.692 No download requests in the queue to start downloads for. \| 2021-08-17 13:03:26.692 No download requests in the queue to start downloads for. \| 2021-08-17 13:03:26.692 CQG WebAPI \| Brokerage name: AMP. Account Name: 142696 \| 2021-08-17 13:03:26.827 Updated verified funded futures trading account ending date to: 2021-09-16 13:03:26 \| 2021-08-17 13:03:26.827 CQG WebAPI \| Sending collateral subscribe request. \| 2021-08-17 13:03:26.827 Mapping F.US.HSIQ21 to HSQ21. Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.084 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIQ21 (HSQ21). ID: 1 Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.084 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2021-08-17 13:03:27.084 CQG WebAPI \| Sending symbol resolution request for F.US.HSIQ21. ID: 279221 \| 2021-08-17 13:03:27.085 SC Data - All Services \| Requesting security definition data for: F.US.HSIQ21 (HSQ21). ID: 1 \| 2021-08-17 13:03:27.085 Added historical Intraday data request for F.US.HSIQ21 to the queue. \| 2021-08-17 13:03:27.085 Intraday data recording state for symbol F.US.HSIQ21 is set to download 'Pending'. \| 2021-08-17 13:03:27.085 Triggering next historical data download in queue. \| 2021-08-17 13:03:27.085 DTC Client socket (3) \| Creating socket. \| 2021-08-17 13:03:27.085 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-08-17 13:03:27.086 DTC Client socket (3) \| Connecting to IP: 8.18.161.135. \| 2021-08-17 13:03:27.086 Delaying start of download for F.US.HSIQ21 \| 2021-08-17 13:03:27.086 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIQ21. Search Symbol: F.US.HSIQ21. Request ID: 279221. Contract ID: 1. \| 2021-08-17 13:03:27.176 Mapping F.US.HHIQ21 to HAQ21. Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.194 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIQ21 (HAQ21). ID: 2 Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.194 CQG WebAPI \| Sending symbol resolution request for F.US.HHIQ21. ID: 279222 \| 2021-08-17 13:03:27.194 SC Data - All Services \| Requesting security definition data for: F.US.HHIQ21 (HAQ21). ID: 2 \| 2021-08-17 13:03:27.194 Added historical Intraday data request for F.US.HHIQ21 to the queue. \| 2021-08-17 13:03:27.194 Intraday data recording state for symbol F.US.HHIQ21 is set to download 'Pending'. \| 2021-08-17 13:03:27.194 Triggering next historical data download in queue. \| 2021-08-17 13:03:27.194 Using Bid/Ask average for last trade price for HKG33 \| 2021-08-17 13:03:27.208 SC DTC Data with Market Depth \| Starting real-time market data updates for: HKG33. ID: 3 Service code: fxcm \| 2021-08-17 13:03:27.208 SC DTC Data with Market Depth \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-08-17 13:03:27.208 SC DTC Data with Market Depth \| Requesting security definition data for: HKG33. ID: 3 \| 2021-08-17 13:03:27.208 Added historical Intraday data request for HKG33 to the queue. \| 2021-08-17 13:03:27.208 Intraday data recording state for symbol HKG33 is set to download 'Pending'. \| 2021-08-17 13:03:27.208 Triggering next historical data download in queue. \| 2021-08-17 13:03:27.208 DTC Client socket (4) \| Creating socket. \| 2021-08-17 13:03:27.209 DTC Client socket (4) \| New receive buffer size: 5242880 \| 2021-08-17 13:03:27.209 DTC Client socket (4) \| Connecting to IP: 204.15.197.14. \| 2021-08-17 13:03:27.209 CQG WebAPI \| Received symbol resolution report for symbol F.US.HHIQ21. Search Symbol: F.US.HHIQ21. Request ID: 279222. Contract ID: 2. \| 2021-08-17 13:03:27.291 SC Data - All Services \| Network connection to server complete. \| 2021-08-17 13:03:27.298 SC Data - All Services \| Starting socket receive thread. \| 2021-08-17 13:03:27.298 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-08-17 13:03:27.298 Mapping F.US.HSIK20 to HSK20. Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.307 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIK20 (HSK20). ID: 4 Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.307 CQG WebAPI \| Sending symbol resolution request for F.US.HSIK20. ID: 279223 \| 2021-08-17 13:03:27.307 SC Data - All Services \| Requesting security definition data for: F.US.HSIK20 (HSK20). ID: 4 \| 2021-08-17 13:03:27.307 Mapping F.US.HHIK20 to HAK20. Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.308 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIK20 (HAK20). ID: 5 Service code: HongKongFutures.Exchange \| 2021-08-17 13:03:27.308 CQG WebAPI \| Sending symbol resolution request for F.US.HHIK20. ID: 279224 \| 2021-08-17 13:03:27.308 SC Data - All Services \| Requesting security definition data for: F.US.HHIK20 (HAK20). ID: 5 \| 2021-08-17 13:03:27.308 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-08-17 13:03:27.472 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-08-17 13:03:27.472 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-08-17 13:03:27.472 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-08-17 13:03:27.523 SC Data - All Services \| Sending logon request message. \| 2021-08-17 13:03:27.523 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-08-17 13:03:27.614 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-08-17 13:03:27.614 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-08-17 13:03:27.614 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-08-17 13:03:27.614 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-08-17 13:03:27.759 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-08-17 13:03:27.759 SC Data - All Services \| Received logon response. \| 2021-08-17 13:03:28.516 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-08-17 13:03:28.516 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-08-17 13:03:28.516 SC Data - All Services \| Successfully connected. \| 2021-08-17 13:03:28.516 SC Data - All Services \| Trading is not supported. \| 2021-08-17 13:03:28.516 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIK20 -> HAK20 \| 2021-08-17 13:03:28.517 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIQ21 -> HAQ21 \| 2021-08-17 13:03:28.517 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIK20 -> HSK20 \| 2021-08-17 13:03:28.517 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIQ21 -> HSQ21 \| 2021-08-17 13:03:28.517 SC DTC Data with Market Depth \| Received logon response. \| 2021-08-17 13:03:28.821 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-08-17 13:03:28.821 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-08-17 13:03:28.821 SC DTC Data with Market Depth \| Successfully connected. \| 2021-08-17 13:03:28.821 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-08-17 13:03:28.821 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: HKG33 \| 2021-08-17 13:03:28.821 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-08-17 13:03:28.860 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-08-17 13:03:28.860 SC Data - All Services \| Received security definition for symbol F.US.HHIQ21 \| 2021-08-17 13:03:28.860 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-08-17 13:03:28.860 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-08-17 13:03:28.860 SC Data - All Services \| Received security definition for symbol F.US.HSIQ21 \| 2021-08-17 13:03:28.860 SC DTC Data with Market Depth \| Received security definition for symbol HKG33 \| 2021-08-17 13:03:29.187 HD Request # 32 \| Downloading Intraday chart data for F.US.HSIQ21 to the file F.US.HSIQ21.scid. Service: HongKongFutures.Exchange \| 2021-08-17 13:03:29.558 HD Request # 32 \| Download start date-time: 2021-08-17 12:41:45.000000. File last date-time: 2021-08-17 12:41:45.603000 \| 2021-08-17 13:03:29.558 HD Request # 32 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-08-17 13:03:29.559 Socket (5) \| Creating socket. \| 2021-08-17 13:03:29.559 Socket (5) \| New receive buffer size: 5242880 \| 2021-08-17 13:03:29.559 Socket (5) \| Connecting to IP: 8.18.161.133. \| 2021-08-17 13:03:29.559 HD Request # 32 \| Setting DTC encoding to Binary VLS \| 2021-08-17 13:03:30.357 HD Request # 32 \| Sending historical data logon request message. \| 2021-08-17 13:03:30.357 HD Request # 32 \| Requesting Intraday data. Start date-time: 2021-08-17 12:41:45. Record interval: 0. Symbol: HSQ21 \| 2021-08-17 13:03:31.035 HD Request # 32 \| Decompressing data. \| 2021-08-17 13:03:31.588 HD Request # 32 \| Receiving Intraday data for F.US.HSIQ21 starting at 2021-08-17 12:41:45.603000 \| 2021-08-17 13:03:31.589 Socket (5) \| CloseSocket call. \| 2021-08-17 13:03:31.590 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-08-17 13:03:31.590 Historical data download thread signaled to stop. \| 2021-08-17 13:03:31.590 HD Request # 32 \| Timestamp of first Intraday data file record written: 2021-08-17 12:42:02.549000 \| 2021-08-17 13:03:31.590 HD Request # 32 \| Received 116 Intraday data records from 2021-08-17 12:41:45.603000 to 2021-08-17 12:48:26.203002 (6.7 minutes) and wrote 115 records for F.US.HSIQ21 \| 2021-08-17 13:03:31.591 HD Request # 32 \| Add time&sales data \| Remembered last file record date-time: 2021-08-17 12:48:26.203002 \| 2021-08-17 13:03:31.604 HD Request # 32 \| Completion time: 2s \| 2021-08-17 13:03:31.604 HD Request # 32 \| Intraday data download complete for F.US.HSIQ21. Unique request ID: 30 \| 2021-08-17 13:03:31.604 Removing historical data download ID 30. \| 2021-08-17 13:03:31.604 Real-time Intraday chart data file updates started for F.US.HSIQ21 \| 2021-08-17 13:03:31.604 Intraday chart data file opened for F.US.HSIQ21 \| 2021-08-17 13:03:31.604 HD Request # 32 \| Enabling Intraday chart updating for symbol. \| 2021-08-17 13:03:31.604 Triggering next historical data download in queue. \| 2021-08-17 13:03:31.604 HD Request # 33 \| Downloading Intraday chart data for F.US.HHIQ21 to the file F.US.HHIQ21.scid. Service: HongKongFutures.Exchange \| 2021-08-17 13:03:31.604 HD Request # 33 \| Download start date-time: 2021-08-17 12:41:45.000000. File last date-time: 2021-08-17 12:41:45.850000 \| 2021-08-17 13:03:31.605 HD Request # 33 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-08-17 13:03:31.605 Socket (6) \| Creating socket. \| 2021-08-17 13:03:31.605 Socket (6) \| New receive buffer size: 5242880 \| 2021-08-17 13:03:31.605 Socket (6) \| Connecting to IP: 8.18.161.135. \| 2021-08-17 13:03:31.605 Socket (5) \| Socket gracefully closed by remote side. \| 2021-08-17 13:03:31.894 Socket (5) \| Closed. \| 2021-08-17 13:03:31.894 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet88.Cht \| 2021-08-17 13:03:32.014 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet88.Cht \| 2021-08-17 13:03:32.014 F.US.HSIQ21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-08-17 13:03:32.014 CQG WebAPI \| Sending positions subscribe request. RequestID: 279225 \| 2021-08-17 13:03:32.063 CQG WebAPI \| Sending orders subscribe request. RequestID: 279226 \| 2021-08-17 13:03:32.064 Requesting market depth updates for: F.US.HSIQ21 if supported. \| 2021-08-17 13:03:32.064 HD Request # 33 \| Setting DTC encoding to Binary VLS \| 2021-08-17 13:03:32.104 HD Request # 33 \| Sending historical data logon request message. \| 2021-08-17 13:03:32.104 F.US.HSIQ21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-08-17 13:03:32.128 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.HSIQ21. Exchange not authorized. \| 2021-08-17 13:03:32.508 HD Request # 33 \| Requesting Intraday data. Start date-time: 2021-08-17 12:41:45. Record interval: 0. Symbol: HAQ21 \| 2021-08-17 13:03:32.814 HD Request # 33 \| Decompressing data. \| 2021-08-17 13:03:33.121 HD Request # 33 \| Receiving Intraday data for F.US.HHIQ21 starting at 2021-08-17 12:41:45.850000 \| 2021-08-17 13:03:33.122 Socket (6) \| CloseSocket call. \| 2021-08-17 13:03:33.123 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-08-17 13:03:33.123 Historical data download thread signaled to stop. \| 2021-08-17 13:03:33.139 HD Request # 33 \| Timestamp of first Intraday data file record written: 2021-08-17 12:42:00.536000 \| 2021-08-17 13:03:33.139 HD Request # 33 \| Received 53 Intraday data records from 2021-08-17 12:41:45.850000 to 2021-08-17 12:48:26.208000 (6.7 minutes) and wrote 52 records for F.US.HHIQ21 \| 2021-08-17 13:03:33.139 HD Request # 33 \| Add time&sales data \| Remembered last file record date-time: 2021-08-17 12:48:26.208000 \| 2021-08-17 13:03:33.157 HD Request # 33 \| Completion time: 2s \| 2021-08-17 13:03:33.157 HD Request # 33 \| Intraday data download complete for F.US.HHIQ21. Unique request ID: 31 \| 2021-08-17 13:03:33.157 Removing historical data download ID 31. \| 2021-08-17 13:03:33.157 Real-time Intraday chart data file updates started for F.US.HHIQ21 \| 2021-08-17 13:03:33.157 Intraday chart data file opened for F.US.HHIQ21 \| 2021-08-17 13:03:33.157 HD Request # 33 \| Enabling Intraday chart updating for symbol. \| 2021-08-17 13:03:33.157 Triggering next historical data download in queue. \| 2021-08-17 13:03:33.157 Delaying start of download for HKG33 \| 2021-08-17 13:03:33.157 Socket (6) \| Socket gracefully closed by remote side. \| 2021-08-17 13:03:33.335 Socket (6) \| Closed. \| 2021-08-17 13:03:33.335 HD Request # 34 \| Downloading Intraday chart data for HKG33 to the file HKG33.scid. Service: fxcm \| 2021-08-17 13:03:34.547 HD Request # 34 \| Download start date-time: 2021-08-17 13:03:15.000000. File last date-time: 2021-08-17 13:03:15.319000 \| 2021-08-17 13:03:34.548 HD Request # 34 \| Using server: ds4.sierracharts.com port 10150 \| 2021-08-17 13:03:34.549 Socket (5) \| Creating socket. \| 2021-08-17 13:03:34.549 Socket (5) \| New receive buffer size: 5242880 \| 2021-08-17 13:03:34.549 Socket (5) \| Connecting to IP: 192.81.56.146. \| 2021-08-17 13:03:34.549 HD Request # 34 \| Setting DTC encoding to Binary VLS \| 2021-08-17 13:03:35.580 HD Request # 34 \| Sending historical data logon request message. \| 2021-08-17 13:03:35.580 HD Request # 34 \| Requesting Intraday data. Start date-time: 2021-08-17 13:03:15. Record interval: 0. Symbol: HKG33 \| 2021-08-17 13:03:36.505 HD Request # 34 \| Decompressing data. \| 2021-08-17 13:03:37.114 HD Request # 34 \| Receiving Intraday data for HKG33 starting at 2021-08-17 13:03:15.319000 \| 2021-08-17 13:03:37.115 Socket (5) \| CloseSocket call. \| 2021-08-17 13:03:37.116 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-08-17 13:03:37.116 Historical data download thread signaled to stop. \| 2021-08-17 13:03:37.120 HD Request # 34 \| Timestamp of first Intraday data file record written: 2021-08-17 13:03:15.975000 \| 2021-08-17 13:03:37.120 HD Request # 34 \| Received 20 Intraday data records from 2021-08-17 13:03:15.319000 to 2021-08-17 13:03:34.415000 (19.1 seconds) and wrote 19 records for HKG33 \| 2021-08-17 13:03:37.120 HD Request # 34 \| Add time&sales data \| Remembered last file record date-time: 2021-08-17 13:03:34.415000 \| 2021-08-17 13:03:37.133 HD Request # 34 \| Completion time: 3s \| 2021-08-17 13:03:37.133 HD Request # 34 \| Intraday data download complete for HKG33. Unique request ID: 32 \| 2021-08-17 13:03:37.133 Removing historical data download ID 32. \| 2021-08-17 13:03:37.133 Real-time Intraday chart data file updates started for HKG33 \| 2021-08-17 13:03:37.133 Intraday chart data file opened for HKG33 \| 2021-08-17 13:03:37.133 HD Request # 34 \| Enabling Intraday chart updating for symbol. \| 2021-08-17 13:03:37.133 Triggering next historical data download in queue. \| 2021-08-17 13:03:37.133 No download requests in the queue to start downloads for. \| 2021-08-17 13:03:37.133 Socket (5) \| Socket gracefully closed by remote side. \| 2021-08-17 13:03:37.734 Socket (5) \| Closed. \| 2021-08-17 13:03:37.734 Opened cached Intraday file: C:\SierraChart\Data\HKG33.scid. Thread ID: 11352 \| 2021-08-17 13:03:41.725 CQG WebSocket socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-08-17 13:05:45.166 CQG WebSocket socket (1) \| Closed. \| 2021-08-17 13:05:45.166

[2021-08-17 13:26:55] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for this. The exchange was not active on the data vendor side. The Hong Kong futures exchange is now active for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-09-06 01:56:56] #8 [Go To First Post]
User909044 - Posts: 18
helllo I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do? this problem again and again. how to resolve? please......

[2021-09-06 02:02:09] #9 [Go To First Post]
User909044 - Posts: 18
Software version: 2299 64-bit \| 2021-09-06 01:59:06.698 Primary Thread ID: 10756 \| 2021-09-06 01:59:06.698 Usage end date: 2022-02-09 \| 2021-09-06 01:59:06.698 Enabled for: Advanced Features 2. \| 2021-09-06 01:59:06.698 Enabled for: Sierra Chart Historical Data Service. \| 2021-09-06 01:59:06.698 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-09-06 01:59:06.698 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-09-06 01:59:06.698 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-09-06 01:59:06.698 Enabled for exchange: Hong Kong Futures Exchange with Market Depth \| 2021-09-06 01:59:06.698 Enabled for exchange: Euronext Equities Delayed \| 2021-09-06 01:59:06.698 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-09-06 01:59:06.698 Current selected Data/Trading service: CQG WebAPI \| 2021-09-06 01:59:06.698 Custom symbol settings values: enabled \| 2021-09-06 01:59:06.698 Chart Update Interval: 500 \| 2021-09-06 01:59:06.698 Intraday Data Storage Time Unit: 0 \| 2021-09-06 01:59:06.698 Time Zone: +00:00:00 (UTC+00) \| 2021-09-06 01:59:06.698 2021-09-06 01:59:06 Local computer time in UTC \| 2021-09-06 01:59:06.698 2021-09-06 01:59:06 Local computer time in SC Time Zone \| 2021-09-06 01:59:06.698 2021-09-06 01:35:51 Server time in UTC \| 2021-09-06 01:59:06.698 Local computer UTC time and Server UTC time difference: 2 seconds. \| 2021-09-06 01:59:06.698 Program path: C:\SierraChart\ \| 2021-09-06 01:59:06.698 Data Files path: C:\SierraChart\Data\ \| 2021-09-06 01:59:06.698 OS Version Number: 10.0 \| 2021-09-06 01:59:06.699 Locale Setting: C \| 2021-09-06 01:59:06.699 DLLs: UserContributedStudies_64.dll \| 2021-09-06 01:59:06.699 Allowed protected custom studies: \| 2021-09-06 01:59:06.699 File >> Disconnect selected. \| 2021-09-06 01:59:42.554 CQG WebAPI \| Sending Web API Logoff message. \| 2021-09-06 01:59:42.621 CQG WebSocket socket (1) \| CloseSocket call. \| 2021-09-06 01:59:42.621 CQG WebSocket \| WebSocket closed. \| 2021-09-06 01:59:42.621 CQG WebAPI \| WebSocket closed. \| 2021-09-06 01:59:42.621 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2021-09-06 01:59:42.621 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2021-09-06 01:59:42.621 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:42.621 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-09-06 01:59:42.622 DTC Client socket (2) \| CloseSocket call. \| 2021-09-06 01:59:42.622 DTC Client socket (2) \| Max send buffers used during socket life: 3 \| 2021-09-06 01:59:42.622 DTC Client socket (2) \| Max send buffer size during socket life: 770 \| 2021-09-06 01:59:42.622 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:42.623 SC Data - All Services \| Disconnected from the server. \| 2021-09-06 01:59:42.623 SC DTC Data with Market Depth \| Waiting for socket receive thread to end \| 2021-09-06 01:59:42.623 DTC Client socket (4) \| CloseSocket call. \| 2021-09-06 01:59:42.623 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-09-06 01:59:42.623 CQG WebAPI \| Disconnected. \| 2021-09-06 01:59:42.623 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:42.623 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-09-06 01:59:42.843 DTC Client socket (2) \| Closed. \| 2021-09-06 01:59:42.843 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-09-06 01:59:48.407 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-09-06 01:59:48.407 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-09-06 01:59:48.647 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:48.647 CQG WebSocket socket (2) \| Connecting to IP: 118.201.11.218. \| 2021-09-06 01:59:48.647 CQG WebSocket \| Opening WebSocket. \| 2021-09-06 01:59:48.720 CQG WebSocket \| Sending WebSocket handshake. \| 2021-09-06 01:59:48.720 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-09-06 01:59:49.008 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-09-06 01:59:49.008 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: 8z6+yDIf4aBGoVvEcyXeQ8m2Czo= \| 2021-09-06 01:59:49.008 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-09-06 01:59:49.008 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-09-06 01:59:49.008 CQG WebSocket \| Server header \| \| 2021-09-06 01:59:49.008 CQG WebSocket \| Web socket state is now open. \| 2021-09-06 01:59:49.008 CQG WebAPI \| WebSocket connected. \| 2021-09-06 01:59:49.008 CQG WebAPI \| Sending market data logon message. \| 2021-09-06 01:59:49.008 CQG WebAPI \| Base Time: 2021-09-05T05:57:51. 2021-09-05 05:57:51 \| 2021-09-06 01:59:49.424 CQG WebAPI \| Logon successful. Session Token = DvYBmehfzOYaXBeUsW0QMX8vaKtaf/lp6Ysi2rIza2Ap7KgrEnJoD0KY6gkSq/PCtmABjQQsduF \| 2021-09-06 01:59:49.424 CQG WebAPI \| Connected to server complete. \| 2021-09-06 01:59:49.424 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.426 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.426 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.426 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.426 Updated verified funded futures trading account ending date to: 2021-10-06 01:59:49 \| 2021-09-06 01:59:49.426 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-09-06 01:59:49.518 No download requests in the queue to start downloads for. \| 2021-09-06 01:59:49.518 No download requests in the queue to start downloads for. \| 2021-09-06 01:59:49.518 No download requests in the queue to start downloads for. \| 2021-09-06 01:59:49.518 No download requests in the queue to start downloads for. \| 2021-09-06 01:59:49.518 Mapping F.US.HSIU21 to HSU21. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.543 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIU21 (HSU21). ID: 1 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.544 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2021-09-06 01:59:49.544 CQG WebAPI \| Sending symbol resolution request for F.US.HSIU21. ID: 400403 \| 2021-09-06 01:59:49.544 SC Data - All Services \| Requesting security definition data for: F.US.HSIU21 (HSU21). ID: 1 \| 2021-09-06 01:59:49.544 Added historical Intraday data request for F.US.HSIU21 to the queue. \| 2021-09-06 01:59:49.544 Intraday data recording state for symbol F.US.HSIU21 is set to download 'Pending'. \| 2021-09-06 01:59:49.544 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.544 DTC Client socket (3) \| Creating socket. \| 2021-09-06 01:59:49.544 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:49.545 DTC Client socket (3) \| Connecting to IP: 8.18.161.135. \| 2021-09-06 01:59:49.545 Delaying start of download for F.US.HSIU21 \| 2021-09-06 01:59:49.565 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIU21. Search Symbol: F.US.HSIU21. Request ID: 400403. Contract ID: 1. \| 2021-09-06 01:59:49.660 CQG WebAPI \| Brokerage name: AMP. Account Name: 142696 \| 2021-09-06 01:59:49.660 Updated verified funded futures trading account ending date to: 2021-10-06 01:59:49 \| 2021-09-06 01:59:49.660 CQG WebAPI \| Sending collateral subscribe request. \| 2021-09-06 01:59:49.660 Using Bid/Ask average for last trade price for HKG33 \| 2021-09-06 01:59:49.696 SC DTC Data with Market Depth \| Starting real-time market data updates for: HKG33. ID: 2 Service code: fxcm \| 2021-09-06 01:59:49.696 SC DTC Data with Market Depth \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-09-06 01:59:49.696 SC DTC Data with Market Depth \| Requesting security definition data for: HKG33. ID: 2 \| 2021-09-06 01:59:49.696 DTC Client socket (5) \| Creating socket. \| 2021-09-06 01:59:49.697 DTC Client socket (5) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:49.697 DTC Client socket (5) \| Connecting to IP: 204.15.197.14. \| 2021-09-06 01:59:49.697 Mapping F.US.HHIU21 to HAU21. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.773 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIU21 (HAU21). ID: 3 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.773 CQG WebAPI \| Sending symbol resolution request for F.US.HHIU21. ID: 400405 \| 2021-09-06 01:59:49.773 SC Data - All Services \| Requesting security definition data for: F.US.HHIU21 (HAU21). ID: 3 \| 2021-09-06 01:59:49.773 Added historical Intraday data request for F.US.HHIU21 to the queue. \| 2021-09-06 01:59:49.773 Intraday data recording state for symbol F.US.HHIU21 is set to download 'Pending'. \| 2021-09-06 01:59:49.773 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.773 SC Data - All Services \| Network connection to server complete. \| 2021-09-06 01:59:49.800 SC Data - All Services \| Starting socket receive thread. \| 2021-09-06 01:59:49.800 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-09-06 01:59:49.800 Mapping F.US.HSIQ21 to HSQ21. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.829 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIQ21 (HSQ21). ID: 4 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.829 CQG WebAPI \| Sending symbol resolution request for F.US.HSIQ21. ID: 400406 \| 2021-09-06 01:59:49.829 SC Data - All Services \| Requesting security definition data for: F.US.HSIQ21 (HSQ21). ID: 4 \| 2021-09-06 01:59:49.829 Added historical Intraday data request for F.US.HSIQ21 to the queue. \| 2021-09-06 01:59:49.830 Intraday data recording state for symbol F.US.HSIQ21 is set to download 'Pending'. \| 2021-09-06 01:59:49.830 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.830 CQG WebAPI \| Received symbol resolution report for symbol F.US.HHIU21. Search Symbol: F.US.HHIU21. Request ID: 400405. Contract ID: 2. \| 2021-09-06 01:59:49.876 Mapping F.US.HHIQ21 to HAQ21. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.888 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIQ21 (HAQ21). ID: 5 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.889 CQG WebAPI \| Sending symbol resolution request for F.US.HHIQ21. ID: 400407 \| 2021-09-06 01:59:49.889 SC Data - All Services \| Requesting security definition data for: F.US.HHIQ21 (HAQ21). ID: 5 \| 2021-09-06 01:59:49.889 Added historical Intraday data request for F.US.HHIQ21 to the queue. \| 2021-09-06 01:59:49.889 Intraday data recording state for symbol F.US.HHIQ21 is set to download 'Pending'. \| 2021-09-06 01:59:49.889 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.889 Mapping F.US.HHIK20 to HAK20. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.890 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIK20 (HAK20). ID: 6 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.890 CQG WebAPI \| Sending symbol resolution request for F.US.HHIK20. ID: 400408 \| 2021-09-06 01:59:49.890 SC Data - All Services \| Requesting security definition data for: F.US.HHIK20 (HAK20). ID: 6 \| 2021-09-06 01:59:49.890 Added historical Intraday data request for HKG33 to the queue. \| 2021-09-06 01:59:49.915 Intraday data recording state for symbol HKG33 is set to download 'Pending'. \| 2021-09-06 01:59:49.915 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.915 Mapping F.US.MHIU21 to HKU21. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.929 SC Data - All Services \| Starting real-time market data updates for: F.US.MHIU21 (HKU21). ID: 7 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.930 CQG WebAPI \| Sending symbol resolution request for F.US.MHIU21. ID: 400409 \| 2021-09-06 01:59:49.930 SC Data - All Services \| Requesting security definition data for: F.US.MHIU21 (HKU21). ID: 7 \| 2021-09-06 01:59:49.930 Added historical Intraday data request for F.US.MHIU21 to the queue. \| 2021-09-06 01:59:49.930 Intraday data recording state for symbol F.US.MHIU21 is set to download 'Pending'. \| 2021-09-06 01:59:49.930 Triggering next historical data download in queue. \| 2021-09-06 01:59:49.930 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-09-06 01:59:49.957 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-09-06 01:59:49.957 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-09-06 01:59:49.957 Mapping F.US.HSIK20 to HSK20. Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.961 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIK20 (HSK20). ID: 8 Service code: HongKongFutures.Exchange \| 2021-09-06 01:59:49.961 CQG WebAPI \| Sending symbol resolution request for F.US.HSIK20. ID: 400410 \| 2021-09-06 01:59:49.961 SC Data - All Services \| Requesting security definition data for: F.US.HSIK20 (HSK20). ID: 8 \| 2021-09-06 01:59:49.961 CQG WebAPI \| Received symbol resolution report for symbol F.US.MHIU21. Search Symbol: F.US.MHIU21. Request ID: 400409. Contract ID: 3. \| 2021-09-06 01:59:49.997 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:50.040 SC Data - All Services \| Sending logon request message. \| 2021-09-06 01:59:50.040 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIQ21. Search Symbol: F.US.HSIQ21. Request ID: 400406. Contract ID: 4. \| 2021-09-06 01:59:50.137 CQG WebAPI \| Received symbol resolution report for symbol F.US.HHIQ21. Search Symbol: F.US.HHIQ21. Request ID: 400407. Contract ID: 5. \| 2021-09-06 01:59:50.185 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-09-06 01:59:50.192 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-09-06 01:59:50.192 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:50.223 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-09-06 01:59:50.223 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-09-06 01:59:50.252 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-09-06 01:59:50.253 SC Data - All Services \| Received logon response. \| 2021-09-06 01:59:50.974 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-09-06 01:59:50.974 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Successfully connected. \| 2021-09-06 01:59:50.974 SC Data - All Services \| Trading is not supported. \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIK20 -> HAK20 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIQ21 -> HAQ21 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIU21 -> HAU21 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIK20 -> HSK20 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIQ21 -> HSQ21 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIU21 -> HSU21 \| 2021-09-06 01:59:50.974 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MHIU21 -> HKU21 \| 2021-09-06 01:59:50.974 SC DTC Data with Market Depth \| Received logon response. \| 2021-09-06 01:59:51.120 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-09-06 01:59:51.120 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-09-06 01:59:51.120 SC DTC Data with Market Depth \| Successfully connected. \| 2021-09-06 01:59:51.120 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-09-06 01:59:51.120 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: HKG33 \| 2021-09-06 01:59:51.120 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 SC Data - All Services \| Received security definition for symbol F.US.HHIK20 \| 2021-09-06 01:59:51.287 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 SC Data - All Services \| Received security definition for symbol F.US.HHIQ21 \| 2021-09-06 01:59:51.287 Symbol Error - F.US.HHIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 SC Data - All Services \| Received security definition for symbol F.US.HHIU21 \| 2021-09-06 01:59:51.287 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 SC Data - All Services \| Received security definition for symbol F.US.HSIQ21 \| 2021-09-06 01:59:51.287 Symbol Error - F.US.HSIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 SC Data - All Services \| Received security definition for symbol F.US.HSIU21 \| 2021-09-06 01:59:51.288 Symbol Error - F.US.MHIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.288 SC Data - All Services \| Received security definition for symbol F.US.MHIU21 \| 2021-09-06 01:59:51.288 SC DTC Data with Market Depth \| Received security definition for symbol HKG33 \| 2021-09-06 01:59:51.462 HD Request # 16 \| Downloading Intraday chart data for F.US.HSIU21 to the file F.US.HSIU21.scid. Service: HongKongFutures.Exchange \| 2021-09-06 01:59:51.808 HD Request # 16 \| Download start date-time: 2021-09-06 01:28:33.000000. File last date-time: 2021-09-06 01:28:33.199000 \| 2021-09-06 01:59:51.809 HD Request # 16 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-09-06 01:59:51.809 Socket (6) \| Creating socket. \| 2021-09-06 01:59:51.809 Socket (6) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:51.810 Socket (6) \| Connecting to IP: 8.18.161.133. \| 2021-09-06 01:59:51.810 HD Request # 16 \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:52.228 HD Request # 16 \| Sending historical data logon request message. \| 2021-09-06 01:59:52.228 HD Request # 16 \| Requesting Intraday data. Start date-time: 2021-09-06 01:28:33. Record interval: 0. Symbol: HSU21 \| 2021-09-06 01:59:52.915 HD Request # 16 \| Decompressing data. \| 2021-09-06 01:59:53.129 HD Request # 16 \| Receiving Intraday data for F.US.HSIU21 starting at 2021-09-06 01:28:33.180000 \| 2021-09-06 01:59:53.140 Socket (6) \| CloseSocket call. \| 2021-09-06 01:59:53.817 Historical data download thread signaled to stop. \| 2021-09-06 01:59:53.817 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:53.817 HD Request # 16 \| Timestamp of first Intraday data file record written: 2021-09-06 01:28:34.048000 \| 2021-09-06 01:59:53.819 HD Request # 16 \| Received 9896 Intraday data records from 2021-09-06 01:28:33.180000 to 2021-09-06 01:44:52.845000 (16.3 minutes) and wrote 9894 records for F.US.HSIU21 \| 2021-09-06 01:59:53.819 HD Request # 16 \| Add time&sales data \| Remembered last file record date-time: 2021-09-06 01:44:52.845000 \| 2021-09-06 01:59:53.854 HD Request # 16 \| Completion time: 2s \| 2021-09-06 01:59:53.855 HD Request # 16 \| Intraday data download complete for F.US.HSIU21. Unique request ID: 16 \| 2021-09-06 01:59:53.855 Removing historical data download ID 16. \| 2021-09-06 01:59:53.855 Real-time Intraday chart data file updates started for F.US.HSIU21 \| 2021-09-06 01:59:53.855 Intraday chart data file opened for F.US.HSIU21 \| 2021-09-06 01:59:53.855 HD Request # 16 \| Enabling Intraday chart updating for symbol. \| 2021-09-06 01:59:53.855 Triggering next historical data download in queue. \| 2021-09-06 01:59:53.855 HD Request # 17 \| Downloading Intraday chart data for F.US.HHIU21 to the file F.US.HHIU21.scid. Service: HongKongFutures.Exchange \| 2021-09-06 01:59:53.855 HD Request # 17 \| Download start date-time: 2021-09-06 01:28:32.000000. File last date-time: 2021-09-06 01:28:32.356000 \| 2021-09-06 01:59:53.856 HD Request # 17 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-09-06 01:59:53.857 Socket (8) \| Creating socket. \| 2021-09-06 01:59:53.858 Socket (8) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:53.858 Socket (8) \| Connecting to IP: 8.18.161.135. \| 2021-09-06 01:59:53.858 Socket (6) \| Socket gracefully closed by remote side. \| 2021-09-06 01:59:54.028 Socket (6) \| Closed. \| 2021-09-06 01:59:54.028 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet88.Cht \| 2021-09-06 01:59:54.166 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet88.Cht \| 2021-09-06 01:59:54.166 F.US.HSIU21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-09-06 01:59:54.167 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet09.Cht \| 2021-09-06 01:59:54.297 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet09.Cht \| 2021-09-06 01:59:54.297 F.US.HSIU21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet09.Cht \| 2021-09-06 01:59:54.305 HD Request # 17 \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:54.309 HD Request # 17 \| Sending historical data logon request message. \| 2021-09-06 01:59:54.309 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet2.Cht \| 2021-09-06 01:59:54.322 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet2.Cht \| 2021-09-06 01:59:54.322 F.US.HSIU21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet2.Cht \| 2021-09-06 01:59:54.335 F.US.HSIU21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet09.Cht \| 2021-09-06 01:59:54.425 CQG WebAPI \| Sending positions subscribe request. RequestID: 400411 \| 2021-09-06 01:59:54.436 CQG WebAPI \| Sending orders subscribe request. RequestID: 400412 \| 2021-09-06 01:59:54.436 Requesting market depth updates for: F.US.HSIU21 if supported. \| 2021-09-06 01:59:54.436 Requesting market depth updates for: F.US.MHIU21 if supported. \| 2021-09-06 01:59:54.436 F.US.HSIU21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-09-06 01:59:54.595 F.US.HSIU21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet2.Cht \| 2021-09-06 01:59:54.664 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.HSIU21. Exchange not authorized. \| 2021-09-06 01:59:54.752 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.MHIU21. Exchange not authorized. \| 2021-09-06 01:59:54.752 HD Request # 17 \| Requesting Intraday data. Start date-time: 2021-09-06 01:28:32. Record interval: 0. Symbol: HAU21 \| 2021-09-06 01:59:54.994 HD Request # 17 \| Decompressing data. \| 2021-09-06 01:59:55.191 HD Request # 17 \| Receiving Intraday data for F.US.HHIU21 starting at 2021-09-06 01:28:32.356000 \| 2021-09-06 01:59:55.203 Socket (8) \| CloseSocket call. \| 2021-09-06 01:59:55.627 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:55.627 Historical data download thread signaled to stop. \| 2021-09-06 01:59:55.653 HD Request # 17 \| Timestamp of first Intraday data file record written: 2021-09-06 01:28:35.568000 \| 2021-09-06 01:59:55.653 HD Request # 17 \| Received 5517 Intraday data records from 2021-09-06 01:28:32.356000 to 2021-09-06 01:44:54.916000 (16.4 minutes) and wrote 5516 records for F.US.HHIU21 \| 2021-09-06 01:59:55.654 HD Request # 17 \| Add time&sales data \| Remembered last file record date-time: 2021-09-06 01:44:54.916000 \| 2021-09-06 01:59:55.686 HD Request # 17 \| Completion time: 2s \| 2021-09-06 01:59:55.686 HD Request # 17 \| Intraday data download complete for F.US.HHIU21. Unique request ID: 17 \| 2021-09-06 01:59:55.686 Removing historical data download ID 17. \| 2021-09-06 01:59:55.686 Real-time Intraday chart data file updates started for F.US.HHIU21 \| 2021-09-06 01:59:55.686 Intraday chart data file opened for F.US.HHIU21 \| 2021-09-06 01:59:55.686 HD Request # 17 \| Enabling Intraday chart updating for symbol. \| 2021-09-06 01:59:55.686 Triggering next historical data download in queue. \| 2021-09-06 01:59:55.686 HD Request # 18 \| Downloading Intraday chart data for F.US.HSIQ21 to the file F.US.HSIQ21.scid. Service: HongKongFutures.Exchange \| 2021-09-06 01:59:55.686 HD Request # 18 \| Download start date-time: 2021-08-30 07:59:57.000000. File last date-time: 2021-08-30 07:59:57.258000 \| 2021-09-06 01:59:55.687 HD Request # 18 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-09-06 01:59:55.687 Socket (6) \| Creating socket. \| 2021-09-06 01:59:55.687 Socket (6) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:55.687 Socket (6) \| Connecting to IP: 8.18.161.133. \| 2021-09-06 01:59:55.687 Socket (8) \| Socket gracefully closed by remote side. \| 2021-09-06 01:59:55.856 Socket (8) \| Closed. \| 2021-09-06 01:59:55.856 HD Request # 18 \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:56.208 HD Request # 18 \| Sending historical data logon request message. \| 2021-09-06 01:59:56.208 HD Request # 18 \| Requesting Intraday data. Start date-time: 2021-08-30 07:59:57. Record interval: 0. Symbol: HSQ21 \| 2021-09-06 01:59:56.441 HD Request # 18 \| Decompressing data. \| 2021-09-06 01:59:56.805 HD Request # 18 \| Receiving Intraday data for F.US.HSIQ21 starting at 2021-08-30 07:59:57.258000 \| 2021-09-06 01:59:56.805 Socket (6) \| CloseSocket call. \| 2021-09-06 01:59:56.805 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:56.805 Historical data download thread signaled to stop. \| 2021-09-06 01:59:56.806 HD Request # 18 \| Received 1 Intraday data record from 2021-08-30 07:59:57.258000 to 2021-08-30 07:59:57.258000 (0.0 seconds) and wrote 0 records for F.US.HSIQ21 \| 2021-09-06 01:59:56.806 HD Request # 18 \| Add time&sales data \| Remembered last file record date-time: 2021-08-30 07:59:57.258000 \| 2021-09-06 01:59:56.807 HD Request # 18 \| Completion time: 1s \| 2021-09-06 01:59:56.807 HD Request # 18 \| Intraday data download complete for F.US.HSIQ21. Unique request ID: 18 \| 2021-09-06 01:59:56.807 Removing historical data download ID 18. \| 2021-09-06 01:59:56.807 Real-time Intraday chart data file updates started for F.US.HSIQ21 \| 2021-09-06 01:59:56.807 Intraday chart data file opened for F.US.HSIQ21 \| 2021-09-06 01:59:56.807 HD Request # 18 \| Enabling Intraday chart updating for symbol. \| 2021-09-06 01:59:56.807 Triggering next historical data download in queue. \| 2021-09-06 01:59:56.807 HD Request # 19 \| Downloading Intraday chart data for F.US.HHIQ21 to the file F.US.HHIQ21.scid. Service: HongKongFutures.Exchange \| 2021-09-06 01:59:56.807 HD Request # 19 \| Download start date-time: 2021-08-30 07:59:02.000000. File last date-time: 2021-08-30 07:59:02.552000 \| 2021-09-06 01:59:56.807 HD Request # 19 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-09-06 01:59:56.807 Socket (7) \| Creating socket. \| 2021-09-06 01:59:56.808 Socket (7) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:56.808 Socket (7) \| Connecting to IP: 8.18.161.135. \| 2021-09-06 01:59:56.808 Socket (6) \| Socket gracefully closed by remote side. \| 2021-09-06 01:59:57.028 Socket (6) \| Closed. \| 2021-09-06 01:59:57.028 HD Request # 19 \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:57.418 HD Request # 19 \| Sending historical data logon request message. \| 2021-09-06 01:59:57.418 HD Request # 19 \| Requesting Intraday data. Start date-time: 2021-08-30 07:59:02. Record interval: 0. Symbol: HAQ21 \| 2021-09-06 01:59:57.740 HD Request # 19 \| Decompressing data. \| 2021-09-06 01:59:57.949 HD Request # 19 \| Receiving Intraday data for F.US.HHIQ21 starting at 2021-08-30 07:59:02.552000 \| 2021-09-06 01:59:57.949 Socket (7) \| CloseSocket call. \| 2021-09-06 01:59:57.949 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:57.949 Historical data download thread signaled to stop. \| 2021-09-06 01:59:57.963 HD Request # 19 \| Received 1 Intraday data record from 2021-08-30 07:59:02.552000 to 2021-08-30 07:59:02.552000 (0.0 seconds) and wrote 0 records for F.US.HHIQ21 \| 2021-09-06 01:59:57.964 HD Request # 19 \| Add time&sales data \| Remembered last file record date-time: 2021-08-30 07:59:02.552000 \| 2021-09-06 01:59:57.964 HD Request # 19 \| Completion time: 1s \| 2021-09-06 01:59:57.964 HD Request # 19 \| Intraday data download complete for F.US.HHIQ21. Unique request ID: 19 \| 2021-09-06 01:59:57.964 Removing historical data download ID 19. \| 2021-09-06 01:59:57.964 Real-time Intraday chart data file updates started for F.US.HHIQ21 \| 2021-09-06 01:59:57.964 Intraday chart data file opened for F.US.HHIQ21 \| 2021-09-06 01:59:57.964 HD Request # 19 \| Enabling Intraday chart updating for symbol. \| 2021-09-06 01:59:57.964 Triggering next historical data download in queue. \| 2021-09-06 01:59:57.964 HD Request # 20 \| Downloading Intraday chart data for HKG33 to the file HKG33.scid. Service: fxcm \| 2021-09-06 01:59:57.964 HD Request # 20 \| Download start date-time: 2021-09-06 01:59:42.000000. File last date-time: 2021-09-06 01:59:42.253000 \| 2021-09-06 01:59:57.965 HD Request # 20 \| Using server: ds4.sierracharts.com port 10150 \| 2021-09-06 01:59:57.965 Socket (6) \| Creating socket. \| 2021-09-06 01:59:57.966 Socket (6) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:57.966 Socket (6) \| Connecting to IP: 192.81.56.146. \| 2021-09-06 01:59:57.966 Socket (7) \| Socket gracefully closed by remote side. \| 2021-09-06 01:59:58.151 Socket (7) \| Closed. \| 2021-09-06 01:59:58.151 HD Request # 20 \| Setting DTC encoding to Binary VLS \| 2021-09-06 01:59:58.476 HD Request # 20 \| Sending historical data logon request message. \| 2021-09-06 01:59:58.476 HD Request # 20 \| Requesting Intraday data. Start date-time: 2021-09-06 01:59:42. Record interval: 0. Symbol: HKG33 \| 2021-09-06 01:59:59.273 HD Request # 20 \| Decompressing data. \| 2021-09-06 01:59:59.569 HD Request # 20 \| Receiving Intraday data for HKG33 starting at 2021-09-06 01:59:42.002000 \| 2021-09-06 01:59:59.569 Socket (6) \| CloseSocket call. \| 2021-09-06 01:59:59.570 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 01:59:59.570 Historical data download thread signaled to stop. \| 2021-09-06 01:59:59.570 HD Request # 20 \| Timestamp of first Intraday data file record written: 2021-09-06 01:59:42.549000 \| 2021-09-06 01:59:59.570 HD Request # 20 \| Received 182 Intraday data records from 2021-09-06 01:59:42.002000 to 2021-09-06 01:59:58.248000 (16.2 seconds) and wrote 176 records for HKG33 \| 2021-09-06 01:59:59.571 HD Request # 20 \| Add time&sales data \| Remembered last file record date-time: 2021-09-06 01:59:58.248000 \| 2021-09-06 01:59:59.582 Added 10 Time and Sales records to Intraday data file for HKG33 after download. \| 2021-09-06 01:59:59.582 HD Request # 20 \| Completion time: 2s \| 2021-09-06 01:59:59.582 HD Request # 20 \| Intraday data download complete for HKG33. Unique request ID: 20 \| 2021-09-06 01:59:59.582 Removing historical data download ID 20. \| 2021-09-06 01:59:59.582 Real-time Intraday chart data file updates started for HKG33 \| 2021-09-06 01:59:59.582 Intraday chart data file opened for HKG33 \| 2021-09-06 01:59:59.582 HD Request # 20 \| Enabling Intraday chart updating for symbol. \| 2021-09-06 01:59:59.582 Triggering next historical data download in queue. \| 2021-09-06 01:59:59.582 HD Request # 21 \| Downloading Intraday chart data for F.US.MHIU21 to the file F.US.MHIU21.scid. Service: HongKongFutures.Exchange \| 2021-09-06 01:59:59.583 HD Request # 21 \| Download start date-time: 2021-09-06 01:28:39.000000. File last date-time: 2021-09-06 01:28:39.957000 \| 2021-09-06 01:59:59.584 HD Request # 21 \| Using server: exchangehistdata2.sierracharts.com port 10149 \| 2021-09-06 01:59:59.584 Socket (7) \| Creating socket. \| 2021-09-06 01:59:59.584 Socket (7) \| New receive buffer size: 5242880 \| 2021-09-06 01:59:59.584 Socket (7) \| Connecting to IP: 8.18.161.133. \| 2021-09-06 01:59:59.584 Socket (6) \| Socket gracefully closed by remote side. \| 2021-09-06 01:59:59.809 Socket (6) \| Closed. \| 2021-09-06 01:59:59.809 HD Request # 21 \| Setting DTC encoding to Binary VLS \| 2021-09-06 02:00:00.001 HD Request # 21 \| Sending historical data logon request message. \| 2021-09-06 02:00:00.001 HD Request # 21 \| Requesting Intraday data. Start date-time: 2021-09-06 01:28:39. Record interval: 0. Symbol: HKU21 \| 2021-09-06 02:00:00.698 HD Request # 21 \| Decompressing data. \| 2021-09-06 02:00:00.911 HD Request # 21 \| Receiving Intraday data for F.US.MHIU21 starting at 2021-09-06 01:28:39.824000 \| 2021-09-06 02:00:00.922 Socket (7) \| CloseSocket call. \| 2021-09-06 02:00:01.578 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-09-06 02:00:01.578 Historical data download thread signaled to stop. \| 2021-09-06 02:00:01.578 HD Request # 21 \| Timestamp of first Intraday data file record written: 2021-09-06 01:28:40.037000 \| 2021-09-06 02:00:01.579 HD Request # 21 \| Received 9492 Intraday data records from 2021-09-06 01:28:39.824000 to 2021-09-06 01:44:59.850000 (16.3 minutes) and wrote 9489 records for F.US.MHIU21 \| 2021-09-06 02:00:01.579 HD Request # 21 \| Add time&sales data \| Remembered last file record date-time: 2021-09-06 01:44:59.850000 \| 2021-09-06 02:00:01.608 HD Request # 21 \| Completion time: 2s \| 2021-09-06 02:00:01.608 HD Request # 21 \| Intraday data download complete for F.US.MHIU21. Unique request ID: 21 \| 2021-09-06 02:00:01.608 Removing historical data download ID 21. \| 2021-09-06 02:00:01.608 Real-time Intraday chart data file updates started for F.US.MHIU21 \| 2021-09-06 02:00:01.608 Intraday chart data file opened for F.US.MHIU21 \| 2021-09-06 02:00:01.608 HD Request # 21 \| Enabling Intraday chart updating for symbol. \| 2021-09-06 02:00:01.608 Triggering next historical data download in queue. \| 2021-09-06 02:00:01.608 No download requests in the queue to start downloads for. \| 2021-09-06 02:00:01.609 Socket (7) \| Socket gracefully closed by remote side. \| 2021-09-06 02:00:01.804 Socket (7) \| Closed. \| 2021-09-06 02:00:01.804 Opened cached Intraday file: C:\SierraChart\Data\HKG33.scid. Thread ID: 10832 \| 2021-09-06 02:00:02.339

[2021-09-06 04:23:39] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant problem: Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-09-06 01:59:51.287 This is now resolved for your account. We had to deactivate and reactivate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures The exchange was not active on the data provider side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-09-10 06:10:23] #11 [Go To First Post]
User909044 - Posts: 18
helllo I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do? this problem again and again. how to resolve? please......

[2021-09-10 09:46:30] #12 [Go To First Post]
User909044 - Posts: 18
Software version: 2308 64-bit \| 2021-09-10 09:45:01.704 Primary Thread ID: 6576 \| 2021-09-10 09:45:01.704 Usage end date: 2022-02-09 \| 2021-09-10 09:45:01.704 Enabled for: Advanced Features 2. \| 2021-09-10 09:45:01.704 Enabled for: Sierra Chart Historical Data Service. \| 2021-09-10 09:45:01.704 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-09-10 09:45:01.704 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-09-10 09:45:01.704 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-09-10 09:45:01.704 Enabled for exchange: Hong Kong Futures Exchange with Market Depth \| 2021-09-10 09:45:01.704 Enabled for exchange: Euronext Equities Delayed \| 2021-09-10 09:45:01.704 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-09-10 09:45:01.704 Current selected Data/Trading service: CQG WebAPI \| 2021-09-10 09:45:01.704 Custom symbol settings values: enabled \| 2021-09-10 09:45:01.704 Chart Update Interval: 500 \| 2021-09-10 09:45:01.704 Intraday Data Storage Time Unit: 0 \| 2021-09-10 09:45:01.704 Time Zone: +00:00:00 (UTC+00) \| 2021-09-10 09:45:01.704 2021-09-10 09:45:01 Local computer time in UTC \| 2021-09-10 09:45:01.704 2021-09-10 09:45:01 Local computer time in SC Time Zone \| 2021-09-10 09:45:01.704 2021-09-10 06:08:27 Server time in UTC \| 2021-09-10 09:45:01.704 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2021-09-10 09:45:01.704 Program path: C:\SierraChart\ \| 2021-09-10 09:45:01.704 Data Files path: C:\SierraChart\Data\ \| 2021-09-10 09:45:01.704 OS Version Number: 10.0 \| 2021-09-10 09:45:01.704 Locale Setting: C \| 2021-09-10 09:45:01.704 DLLs: UserContributedStudies_64.dll \| 2021-09-10 09:45:01.704 Allowed protected custom studies: \| 2021-09-10 09:45:01.704 CQG WebSocket socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-09-10 09:45:17.835 CQG WebSocket socket (1) \| Closed. \| 2021-09-10 09:45:17.835 CQG WebSocket socket (1) \| Deleting network socket now after delay. \| 2021-09-10 09:45:47.843 Saved Chartbook: Projet88.Cht. Time: 0.0915 seconds. \| 2021-09-10 09:46:01.445 Saved Chartbook: Chartbook1.Cht. Time: 0.0029 seconds. \| 2021-09-10 09:46:01.449 Saved Chartbook: HSIWEEK.Cht. Time: 0.0063 seconds. \| 2021-09-10 09:46:01.459 Saved Chartbook: Projet09.Cht. Time: 0.0740 seconds. \| 2021-09-10 09:46:01.537

[2021-09-10 17:50:01] #13 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We reactivated the Hong Kong exchange for your account. We do not know why it was not active on our data vendor side. Why this continues to be a problem we do not know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-12 01:36:55] #14 [Go To First Post]
User909044 - Posts: 18
helllo I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do?

[2021-10-12 01:48:05] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For an unknown reason the Hong Kong futures exchange was not active on the data vendor side for your Sierra Chart account. We have reactivated it. You will begin to receive the real-time data within about three minutes. If not , restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-12 01:48:20

[2021-10-12 01:49:56] #16 [Go To First Post]
User909044 - Posts: 18
Software version: 2308 64-bit \| 2021-10-12 01:45:14.373 Primary Thread ID: 13092 \| 2021-10-12 01:45:14.373 Usage end date: 2022-02-09 \| 2021-10-12 01:45:14.373 Enabled for: Advanced Features 2. \| 2021-10-12 01:45:14.373 Enabled for: Sierra Chart Historical Data Service. \| 2021-10-12 01:45:14.373 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-10-12 01:45:14.373 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-10-12 01:45:14.373 Enabled for exchange: Hong Kong Futures Exchange with Market Depth \| 2021-10-12 01:45:14.373 Enabled for exchange: Euronext Equities Delayed \| 2021-10-12 01:45:14.373 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-10-12 01:45:14.373 Current selected Data/Trading service: CQG WebAPI \| 2021-10-12 01:45:14.373 Custom symbol settings values: enabled \| 2021-10-12 01:45:14.373 Chart Update Interval: 500 \| 2021-10-12 01:45:14.373 Intraday Data Storage Time Unit: 0 \| 2021-10-12 01:45:14.373 Time Zone: +00:00:00 (UTC+00) \| 2021-10-12 01:45:14.373 2021-10-12 01:45:14 Local computer time in UTC \| 2021-10-12 01:45:14.373 2021-10-12 01:45:14 Local computer time in SC Time Zone \| 2021-10-12 01:45:14.373 2021-10-12 01:43:56 Server time in UTC \| 2021-10-12 01:45:14.373 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2021-10-12 01:45:14.373 Program path: C:\SierraChart\ \| 2021-10-12 01:45:14.373 Data Files path: C:\SierraChart\Data\ \| 2021-10-12 01:45:14.373 OS Version Number: 10.0 \| 2021-10-12 01:45:14.373 Locale Setting: C \| 2021-10-12 01:45:14.373 DLLs: UserContributedStudies_64.dll \| 2021-10-12 01:45:14.373 Allowed protected custom studies: \| 2021-10-12 01:45:14.373 Sierra Chart account data changed. Requesting updated account information. \| 2021-10-12 01:48:00.182 Successfully processed Sierra Chart account data. \| 2021-10-12 01:48:02.596

[2021-10-12 15:10:15] #17 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We need more information. We first need you to open a chart for a HKFE symbol. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-13 06:26:41] #18 [Go To First Post]
User909044 - Posts: 18
Software version: 2308 64-bit \| 2021-10-13 06:25:39.687 Primary Thread ID: 14176 \| 2021-10-13 06:25:39.687 Usage end date: 2022-02-09 \| 2021-10-13 06:25:39.687 Enabled for: Advanced Features 2. \| 2021-10-13 06:25:39.687 Enabled for: Sierra Chart Historical Data Service. \| 2021-10-13 06:25:39.687 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-10-13 06:25:39.687 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-10-13 06:25:39.687 Enabled for exchange: Hong Kong Futures Exchange with Market Depth \| 2021-10-13 06:25:39.687 Enabled for exchange: Euronext Equities Delayed \| 2021-10-13 06:25:39.687 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-10-13 06:25:39.687 Current selected Data/Trading service: CQG WebAPI \| 2021-10-13 06:25:39.687 Custom symbol settings values: enabled \| 2021-10-13 06:25:39.687 Chart Update Interval: 500 \| 2021-10-13 06:25:39.687 Intraday Data Storage Time Unit: 0 \| 2021-10-13 06:25:39.687 Time Zone: +00:00:00 (UTC+00) \| 2021-10-13 06:25:39.687 2021-10-13 06:25:39 Local computer time in UTC \| 2021-10-13 06:25:39.687 2021-10-13 06:25:39 Local computer time in SC Time Zone \| 2021-10-13 06:25:39.687 2021-10-13 05:46:33 Server time in UTC \| 2021-10-13 06:25:39.687 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2021-10-13 06:25:39.687 Program path: C:\SierraChart\ \| 2021-10-13 06:25:39.687 Data Files path: C:\SierraChart\Data\ \| 2021-10-13 06:25:39.687 OS Version Number: 10.0 \| 2021-10-13 06:25:39.687 Locale Setting: C \| 2021-10-13 06:25:39.687 DLLs: UserContributedStudies_64.dll \| 2021-10-13 06:25:39.687 Allowed protected custom studies: \| 2021-10-13 06:25:39.687 File >> Disconnect selected. \| 2021-10-13 06:25:46.997 CQG WebAPI \| Sending Web API Logoff message. \| 2021-10-13 06:25:47.022 CQG WebSocket socket (1) \| CloseSocket call. \| 2021-10-13 06:25:47.022 CQG WebSocket \| WebSocket closed. \| 2021-10-13 06:25:47.022 CQG WebAPI \| WebSocket closed. \| 2021-10-13 06:25:47.022 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-10-13 06:25:47.022 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2021-10-13 06:25:47.023 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2021-10-13 06:25:47.023 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:25:47.023 DTC Client socket (2) \| CloseSocket call. \| 2021-10-13 06:25:47.023 SC Data - All Services \| Disconnected from the server. \| 2021-10-13 06:25:47.023 SC DTC Data with Market Depth \| Waiting for socket receive thread to end \| 2021-10-13 06:25:47.023 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:25:47.023 DTC Client socket (4) \| CloseSocket call. \| 2021-10-13 06:25:47.023 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-10-13 06:25:47.023 CQG WebAPI \| Disconnected. \| 2021-10-13 06:25:47.023 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:25:47.024 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-10-13 06:25:47.232 DTC Client socket (2) \| Closed. \| 2021-10-13 06:25:47.232 DTC Client socket (4) \| Socket gracefully closed by remote side. \| 2021-10-13 06:25:47.269 DTC Client socket (4) \| Closed. \| 2021-10-13 06:25:47.269 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-10-13 06:25:53.817 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-10-13 06:25:53.817 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-10-13 06:25:53.818 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-10-13 06:25:53.818 CQG WebSocket socket (2) \| Connecting to IP: 118.201.11.218. \| 2021-10-13 06:25:53.818 CQG WebSocket \| Opening WebSocket. \| 2021-10-13 06:25:53.906 CQG WebSocket \| Sending WebSocket handshake. \| 2021-10-13 06:25:53.906 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-10-13 06:25:54.126 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-10-13 06:25:54.126 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: ZDioyNZnQdXPNMcPUNx0IM07YBE= \| 2021-10-13 06:25:54.126 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-10-13 06:25:54.126 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-10-13 06:25:54.126 CQG WebSocket \| Server header \| \| 2021-10-13 06:25:54.126 CQG WebSocket \| Web socket state is now open. \| 2021-10-13 06:25:54.126 CQG WebAPI \| WebSocket connected. \| 2021-10-13 06:25:54.126 CQG WebAPI \| Sending market data logon message. \| 2021-10-13 06:25:54.126 CQG WebAPI \| Base Time: 2021-10-10T04:17:47. 2021-10-10 04:17:47 \| 2021-10-13 06:25:54.702 CQG WebAPI \| Logon successful. Session Token = hjbbVSpC+DJz6hW5ab/fdhKih2Dp59SzF/pe/Eu6R+okXog1hTk9Ynam6xtktOqSV8KujSMiGdT \| 2021-10-13 06:25:54.702 CQG WebAPI \| Connected to server complete. \| 2021-10-13 06:25:54.702 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.703 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.703 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.703 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.703 Updated verified funded futures trading account ending date to: 2021-11-12 06:25:54 \| 2021-10-13 06:25:54.703 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-10-13 06:25:54.729 No download requests in the queue to start downloads for. \| 2021-10-13 06:25:54.729 No download requests in the queue to start downloads for. \| 2021-10-13 06:25:54.729 No download requests in the queue to start downloads for. \| 2021-10-13 06:25:54.729 No download requests in the queue to start downloads for. \| 2021-10-13 06:25:54.729 Mapping F.US.HSIV21 to HSV21. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.758 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIV21 (HSV21). ID: 1 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.758 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 10048 \| 2021-10-13 06:25:54.758 CQG WebAPI \| Sending symbol resolution request for F.US.HSIV21. ID: 61047 \| 2021-10-13 06:25:54.758 SC Data - All Services \| Requesting security definition data for: F.US.HSIV21 (HSV21). ID: 1 \| 2021-10-13 06:25:54.758 Added historical Intraday data request for F.US.HSIV21 to the queue. \| 2021-10-13 06:25:54.758 Intraday data recording state for symbol F.US.HSIV21 is set to download 'Pending'. \| 2021-10-13 06:25:54.758 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.758 DTC Client socket (3) \| Creating socket. \| 2021-10-13 06:25:54.758 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-10-13 06:25:54.758 DTC Client socket (3) \| Connecting to IP: 8.18.161.135. \| 2021-10-13 06:25:54.758 Delaying start of download for F.US.HSIV21 \| 2021-10-13 06:25:54.765 Using Bid/Ask average for last trade price for HKG33 \| 2021-10-13 06:25:54.816 SC DTC Data with Market Depth \| Starting real-time market data updates for: HKG33. ID: 2 Service code: fxcm \| 2021-10-13 06:25:54.816 SC DTC Data with Market Depth \| Connecting to the server ds12.sierracharts.com. Port 443 \| 2021-10-13 06:25:54.816 SC DTC Data with Market Depth \| Requesting security definition data for: HKG33. ID: 2 \| 2021-10-13 06:25:54.816 DTC Client socket (4) \| Creating socket. \| 2021-10-13 06:25:54.817 DTC Client socket (4) \| New receive buffer size: 5242880 \| 2021-10-13 06:25:54.817 DTC Client socket (4) \| Connecting to IP: 204.15.197.14. \| 2021-10-13 06:25:54.817 Mapping F.US.HHIK20 to HAK20. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.822 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIK20 (HAK20). ID: 3 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.822 CQG WebAPI \| Sending symbol resolution request for F.US.HHIK20. ID: 61048 \| 2021-10-13 06:25:54.822 SC Data - All Services \| Requesting security definition data for: F.US.HHIK20 (HAK20). ID: 3 \| 2021-10-13 06:25:54.822 Mapping F.US.HSIQ21 to HSQ21. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.823 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIQ21 (HSQ21). ID: 4 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.823 CQG WebAPI \| Sending symbol resolution request for F.US.HSIQ21. ID: 61049 \| 2021-10-13 06:25:54.823 SC Data - All Services \| Requesting security definition data for: F.US.HSIQ21 (HSQ21). ID: 4 \| 2021-10-13 06:25:54.823 Added historical Intraday data request for F.US.HSIQ21 to the queue. \| 2021-10-13 06:25:54.823 Intraday data recording state for symbol F.US.HSIQ21 is set to download 'Pending'. \| 2021-10-13 06:25:54.823 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.823 Mapping F.US.HHIQ21 to HAQ21. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.824 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIQ21 (HAQ21). ID: 5 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.824 CQG WebAPI \| Sending symbol resolution request for F.US.HHIQ21. ID: 61050 \| 2021-10-13 06:25:54.824 SC Data - All Services \| Requesting security definition data for: F.US.HHIQ21 (HAQ21). ID: 5 \| 2021-10-13 06:25:54.824 Added historical Intraday data request for F.US.HHIQ21 to the queue. \| 2021-10-13 06:25:54.824 Intraday data recording state for symbol F.US.HHIQ21 is set to download 'Pending'. \| 2021-10-13 06:25:54.824 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.824 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIV21. Search Symbol: F.US.HSIV21. Request ID: 61047. Contract ID: 1. \| 2021-10-13 06:25:54.843 CQG WebAPI \| Brokerage name: AMP. Account Name: 142696 \| 2021-10-13 06:25:54.843 Updated verified funded futures trading account ending date to: 2021-11-12 06:25:54 \| 2021-10-13 06:25:54.843 CQG WebAPI \| Sending collateral subscribe request. \| 2021-10-13 06:25:54.843 Mapping F.US.MHIV21 to HKV21. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.863 SC Data - All Services \| Starting real-time market data updates for: F.US.MHIV21 (HKV21). ID: 6 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.863 CQG WebAPI \| Sending symbol resolution request for F.US.MHIV21. ID: 61052 \| 2021-10-13 06:25:54.863 SC Data - All Services \| Requesting security definition data for: F.US.MHIV21 (HKV21). ID: 6 \| 2021-10-13 06:25:54.863 Added historical Intraday data request for F.US.MHIV21 to the queue. \| 2021-10-13 06:25:54.863 Intraday data recording state for symbol F.US.MHIV21 is set to download 'Pending'. \| 2021-10-13 06:25:54.863 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.863 Mapping F.US.HSIU21 to HSU21. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.887 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIU21 (HSU21). ID: 7 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.887 CQG WebAPI \| Sending symbol resolution request for F.US.HSIU21. ID: 61053 \| 2021-10-13 06:25:54.887 SC Data - All Services \| Requesting security definition data for: F.US.HSIU21 (HSU21). ID: 7 \| 2021-10-13 06:25:54.887 Added historical Intraday data request for F.US.HSIU21 to the queue. \| 2021-10-13 06:25:54.887 Intraday data recording state for symbol F.US.HSIU21 is set to download 'Pending'. \| 2021-10-13 06:25:54.887 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.887 Mapping F.US.HHIU21 to HAU21. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.888 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIU21 (HAU21). ID: 8 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.888 CQG WebAPI \| Sending symbol resolution request for F.US.HHIU21. ID: 61054 \| 2021-10-13 06:25:54.888 SC Data - All Services \| Requesting security definition data for: F.US.HHIU21 (HAU21). ID: 8 \| 2021-10-13 06:25:54.888 Added historical Intraday data request for F.US.HHIU21 to the queue. \| 2021-10-13 06:25:54.888 Intraday data recording state for symbol F.US.HHIU21 is set to download 'Pending'. \| 2021-10-13 06:25:54.888 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.888 Added historical Intraday data request for HKG33 to the queue. \| 2021-10-13 06:25:54.901 Intraday data recording state for symbol HKG33 is set to download 'Pending'. \| 2021-10-13 06:25:54.901 Triggering next historical data download in queue. \| 2021-10-13 06:25:54.901 CQG WebAPI \| Received symbol resolution report for symbol F.US.MHIV21. Search Symbol: F.US.MHIV21. Request ID: 61052. Contract ID: 2. \| 2021-10-13 06:25:54.939 Mapping F.US.HSIK20 to HSK20. Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.952 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIK20 (HSK20). ID: 9 Service code: HongKongFutures.Exchange \| 2021-10-13 06:25:54.952 CQG WebAPI \| Sending symbol resolution request for F.US.HSIK20. ID: 61055 \| 2021-10-13 06:25:54.952 SC Data - All Services \| Requesting security definition data for: F.US.HSIK20 (HSK20). ID: 9 \| 2021-10-13 06:25:54.952 SC Data - All Services \| Network connection to server complete. \| 2021-10-13 06:25:54.971 SC Data - All Services \| Starting socket receive thread. \| 2021-10-13 06:25:54.971 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-10-13 06:25:54.972 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-10-13 06:25:55.057 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-10-13 06:25:55.057 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-10-13 06:25:55.057 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-13 06:25:55.123 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-13 06:25:55.123 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-13 06:25:55.123 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-13 06:25:55.123 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-13 06:25:55.124 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-13 06:25:55.124 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIU21. Search Symbol: F.US.HSIU21. Request ID: 61053. Contract ID: 3. \| 2021-10-13 06:25:55.177 CQG WebAPI \| Received symbol resolution report for symbol F.US.HHIU21. Search Symbol: F.US.HHIU21. Request ID: 61054. Contract ID: 4. \| 2021-10-13 06:25:55.177 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:25:55.183 SC Data - All Services \| Sending logon request message. \| 2021-10-13 06:25:55.183 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-10-13 06:25:55.249 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-10-13 06:25:55.249 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:25:55.329 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-10-13 06:25:55.329 SC Data - All Services \| Received logon response. \| 2021-10-13 06:25:56.117 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-10-13 06:25:56.117 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Successfully connected. \| 2021-10-13 06:25:56.117 SC Data - All Services \| Trading is not supported. \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIK20 -> HAK20 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIQ21 -> HAQ21 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIU21 -> HAU21 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIK20 -> HSK20 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIQ21 -> HSQ21 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIU21 -> HSU21 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIV21 -> HSV21 \| 2021-10-13 06:25:56.117 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MHIV21 -> HKV21 \| 2021-10-13 06:25:56.117 SC DTC Data with Market Depth \| Received logon response. \| 2021-10-13 06:25:56.234 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-10-13 06:25:56.234 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-10-13 06:25:56.234 SC DTC Data with Market Depth \| Successfully connected. \| 2021-10-13 06:25:56.234 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-10-13 06:25:56.234 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: HKG33 \| 2021-10-13 06:25:56.234 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HHIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 SC Data - All Services \| Received security definition for symbol F.US.HSIU21 \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 SC Data - All Services \| Received security definition for symbol F.US.HSIV21 \| 2021-10-13 06:25:56.405 Symbol Error - F.US.MHIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 SC Data - All Services \| Received security definition for symbol F.US.MHIV21 \| 2021-10-13 06:25:56.405 SC DTC Data with Market Depth \| Received security definition for symbol HKG33 \| 2021-10-13 06:25:56.576 HD Request # 45 \| Downloading Intraday chart data for F.US.HSIV21 to the file F.US.HSIV21.scid. Service: HongKongFutures.Exchange \| 2021-10-13 06:25:56.633 HD Request # 45 \| Download start date-time: 2021-10-12 09:34:57.000000. File last date-time: 2021-10-12 09:34:57.146000 \| 2021-10-13 06:25:56.634 HD Request # 45 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-10-13 06:25:56.634 Socket (5) \| Creating socket. \| 2021-10-13 06:25:56.634 Socket (5) \| New receive buffer size: 5242880 \| 2021-10-13 06:25:56.634 Socket (5) \| Connecting to IP: 8.18.161.133. \| 2021-10-13 06:25:56.634 HD Request # 45 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:25:57.234 HD Request # 45 \| Sending historical data logon request message. \| 2021-10-13 06:25:57.234 HD Request # 45 \| Requesting Intraday data. Start date-time: 2021-10-12 09:34:57. Record interval: 0. Symbol: HSV21 \| 2021-10-13 06:25:58.036 HD Request # 45 \| Decompressing data. \| 2021-10-13 06:25:58.353 HD Request # 45 \| Receiving Intraday data for F.US.HSIV21 starting at 2021-10-12 09:34:57.146000 \| 2021-10-13 06:25:58.354 Socket (5) \| CloseSocket call. \| 2021-10-13 06:25:58.354 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:25:58.354 Historical data download thread signaled to stop. \| 2021-10-13 06:25:58.354 HD Request # 45 \| Received 1 Intraday data record from 2021-10-12 09:34:57.146000 to 2021-10-12 09:34:57.146000 (0.0 seconds) and wrote 0 records for F.US.HSIV21 \| 2021-10-13 06:25:58.354 HD Request # 45 \| Add time&sales data \| Remembered last file record date-time: 2021-10-12 09:34:57.146000 \| 2021-10-13 06:25:58.355 HD Request # 45 \| Completion time: 2s \| 2021-10-13 06:25:58.355 HD Request # 45 \| Intraday data download complete for F.US.HSIV21. Unique request ID: 36 \| 2021-10-13 06:25:58.355 Removing historical data download ID 36. \| 2021-10-13 06:25:58.355 Real-time Intraday chart data file updates started for F.US.HSIV21 \| 2021-10-13 06:25:58.355 Intraday chart data file opened for F.US.HSIV21 \| 2021-10-13 06:25:58.355 HD Request # 45 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:25:58.355 Triggering next historical data download in queue. \| 2021-10-13 06:25:58.355 HD Request # 46 \| Downloading Intraday chart data for F.US.HSIQ21 to the file F.US.HSIQ21.scid. Service: HongKongFutures.Exchange \| 2021-10-13 06:25:58.355 HD Request # 46 \| Download start date-time: 2021-08-30 07:59:57.000000. File last date-time: 2021-08-30 07:59:57.258000 \| 2021-10-13 06:25:58.356 HD Request # 46 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-10-13 06:25:58.356 Socket (6) \| Creating socket. \| 2021-10-13 06:25:58.356 Socket (6) \| New receive buffer size: 5242880 \| 2021-10-13 06:25:58.357 Socket (6) \| Connecting to IP: 8.18.161.135. \| 2021-10-13 06:25:58.357 Socket (5) \| Socket gracefully closed by remote side. \| 2021-10-13 06:25:58.674 Socket (5) \| Closed. \| 2021-10-13 06:25:58.674 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet2.Cht \| 2021-10-13 06:25:58.811 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet2.Cht \| 2021-10-13 06:25:58.811 F.US.HSIV21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet2.Cht \| 2021-10-13 06:25:58.811 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet10.Cht \| 2021-10-13 06:25:58.851 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet10.Cht \| 2021-10-13 06:25:58.851 F.US.HSIV21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet10.Cht \| 2021-10-13 06:25:58.852 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet88.Cht \| 2021-10-13 06:25:58.865 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet88.Cht \| 2021-10-13 06:25:58.865 HD Request # 46 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:25:58.998 HD Request # 46 \| Sending historical data logon request message. \| 2021-10-13 06:25:58.998 F.US.HSIV21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-10-13 06:25:59.261 F.US.HSIV21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet2.Cht \| 2021-10-13 06:25:59.265 F.US.HSIV21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet10.Cht \| 2021-10-13 06:25:59.277 F.US.HSIV21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-10-13 06:25:59.287 CQG WebAPI \| Sending positions subscribe request. RequestID: 61056 \| 2021-10-13 06:25:59.695 CQG WebAPI \| Sending orders subscribe request. RequestID: 61057 \| 2021-10-13 06:25:59.695 Requesting market depth updates for: F.US.HSIV21 if supported. \| 2021-10-13 06:25:59.695 Requesting market depth updates for: F.US.MHIV21 if supported. \| 2021-10-13 06:25:59.695 HD Request # 46 \| Requesting Intraday data. Start date-time: 2021-08-30 07:59:57. Record interval: 0. Symbol: HSQ21 \| 2021-10-13 06:25:59.747 HD Request # 46 \| Decompressing data. \| 2021-10-13 06:25:59.953 HD Request # 46 \| Receiving Intraday data for F.US.HSIQ21 starting at 2021-08-30 07:59:57.258000 \| 2021-10-13 06:25:59.953 Socket (6) \| CloseSocket call. \| 2021-10-13 06:25:59.953 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:25:59.954 Historical data download thread signaled to stop. \| 2021-10-13 06:25:59.954 HD Request # 46 \| Received 1 Intraday data record from 2021-08-30 07:59:57.258000 to 2021-08-30 07:59:57.258000 (0.0 seconds) and wrote 0 records for F.US.HSIQ21 \| 2021-10-13 06:25:59.954 HD Request # 46 \| Add time&sales data \| Remembered last file record date-time: 2021-08-30 07:59:57.258000 \| 2021-10-13 06:25:59.955 HD Request # 46 \| Completion time: 1s \| 2021-10-13 06:25:59.955 HD Request # 46 \| Intraday data download complete for F.US.HSIQ21. Unique request ID: 37 \| 2021-10-13 06:25:59.955 Removing historical data download ID 37. \| 2021-10-13 06:25:59.955 Real-time Intraday chart data file updates started for F.US.HSIQ21 \| 2021-10-13 06:25:59.955 Intraday chart data file opened for F.US.HSIQ21 \| 2021-10-13 06:25:59.955 HD Request # 46 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:25:59.955 Triggering next historical data download in queue. \| 2021-10-13 06:25:59.955 HD Request # 47 \| Downloading Intraday chart data for F.US.HHIQ21 to the file F.US.HHIQ21.scid. Service: HongKongFutures.Exchange \| 2021-10-13 06:25:59.955 HD Request # 47 \| Download start date-time: 2021-08-30 07:59:02.000000. File last date-time: 2021-08-30 07:59:02.552000 \| 2021-10-13 06:25:59.955 HD Request # 47 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-10-13 06:25:59.955 Socket (5) \| Creating socket. \| 2021-10-13 06:25:59.956 Socket (5) \| New receive buffer size: 5242880 \| 2021-10-13 06:25:59.956 Socket (5) \| Connecting to IP: 8.18.161.133. \| 2021-10-13 06:25:59.956 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.HSIV21. Exchange not authorized. \| 2021-10-13 06:25:59.998 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.MHIV21. Exchange not authorized. \| 2021-10-13 06:25:59.998 Socket (6) \| Socket gracefully closed by remote side. \| 2021-10-13 06:26:00.153 Socket (6) \| Closed. \| 2021-10-13 06:26:00.153 HD Request # 47 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:26:00.435 HD Request # 47 \| Sending historical data logon request message. \| 2021-10-13 06:26:00.435 HD Request # 47 \| Requesting Intraday data. Start date-time: 2021-08-30 07:59:02. Record interval: 0. Symbol: HAQ21 \| 2021-10-13 06:26:00.761 HD Request # 47 \| Decompressing data. \| 2021-10-13 06:26:01.074 HD Request # 47 \| Receiving Intraday data for F.US.HHIQ21 starting at 2021-08-30 07:59:02.552000 \| 2021-10-13 06:26:01.074 Socket (5) \| CloseSocket call. \| 2021-10-13 06:26:01.074 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:26:01.075 Historical data download thread signaled to stop. \| 2021-10-13 06:26:01.075 HD Request # 47 \| Received 1 Intraday data record from 2021-08-30 07:59:02.552000 to 2021-08-30 07:59:02.552000 (0.0 seconds) and wrote 0 records for F.US.HHIQ21 \| 2021-10-13 06:26:01.075 HD Request # 47 \| Add time&sales data \| Remembered last file record date-time: 2021-08-30 07:59:02.552000 \| 2021-10-13 06:26:01.076 HD Request # 47 \| Completion time: 2s \| 2021-10-13 06:26:01.076 HD Request # 47 \| Intraday data download complete for F.US.HHIQ21. Unique request ID: 38 \| 2021-10-13 06:26:01.076 Removing historical data download ID 38. \| 2021-10-13 06:26:01.076 Real-time Intraday chart data file updates started for F.US.HHIQ21 \| 2021-10-13 06:26:01.076 Intraday chart data file opened for F.US.HHIQ21 \| 2021-10-13 06:26:01.076 HD Request # 47 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:26:01.076 Triggering next historical data download in queue. \| 2021-10-13 06:26:01.076 HD Request # 48 \| Downloading Intraday chart data for F.US.MHIV21 to the file F.US.MHIV21.scid. Service: HongKongFutures.Exchange \| 2021-10-13 06:26:01.076 HD Request # 48 \| Download start date-time: 2021-10-12 09:34:57.000000. File last date-time: 2021-10-12 09:34:57.147000 \| 2021-10-13 06:26:01.076 HD Request # 48 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-10-13 06:26:01.077 Socket (6) \| Creating socket. \| 2021-10-13 06:26:01.077 Socket (6) \| New receive buffer size: 5242880 \| 2021-10-13 06:26:01.077 Socket (6) \| Connecting to IP: 8.18.161.135. \| 2021-10-13 06:26:01.077 Socket (5) \| Socket gracefully closed by remote side. \| 2021-10-13 06:26:01.396 Socket (5) \| Closed. \| 2021-10-13 06:26:01.396 HD Request # 48 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:26:01.724 HD Request # 48 \| Sending historical data logon request message. \| 2021-10-13 06:26:01.724 HD Request # 48 \| Requesting Intraday data. Start date-time: 2021-10-12 09:34:57. Record interval: 0. Symbol: HKV21 \| 2021-10-13 06:26:02.030 HD Request # 48 \| Decompressing data. \| 2021-10-13 06:26:02.238 HD Request # 48 \| Receiving Intraday data for F.US.MHIV21 starting at 2021-10-12 09:34:57.147000 \| 2021-10-13 06:26:02.239 Socket (6) \| CloseSocket call. \| 2021-10-13 06:26:02.239 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:26:02.239 Historical data download thread signaled to stop. \| 2021-10-13 06:26:02.239 HD Request # 48 \| Received 1 Intraday data record from 2021-10-12 09:34:57.147000 to 2021-10-12 09:34:57.147000 (0.0 seconds) and wrote 0 records for F.US.MHIV21 \| 2021-10-13 06:26:02.239 HD Request # 48 \| Add time&sales data \| Remembered last file record date-time: 2021-10-12 09:34:57.147000 \| 2021-10-13 06:26:02.240 HD Request # 48 \| Completion time: 1s \| 2021-10-13 06:26:02.240 HD Request # 48 \| Intraday data download complete for F.US.MHIV21. Unique request ID: 39 \| 2021-10-13 06:26:02.240 Removing historical data download ID 39. \| 2021-10-13 06:26:02.240 Real-time Intraday chart data file updates started for F.US.MHIV21 \| 2021-10-13 06:26:02.240 Intraday chart data file opened for F.US.MHIV21 \| 2021-10-13 06:26:02.240 HD Request # 48 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:26:02.240 Triggering next historical data download in queue. \| 2021-10-13 06:26:02.240 HD Request # 49 \| Downloading Intraday chart data for F.US.HSIU21 to the file F.US.HSIU21.scid. Service: HongKongFutures.Exchange \| 2021-10-13 06:26:02.240 HD Request # 49 \| Download start date-time: 2021-09-29 07:59:57.000000. File last date-time: 2021-09-29 07:59:57.998000 \| 2021-10-13 06:26:02.241 HD Request # 49 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-10-13 06:26:02.241 Socket (5) \| Creating socket. \| 2021-10-13 06:26:02.241 Socket (5) \| New receive buffer size: 5242880 \| 2021-10-13 06:26:02.241 Socket (5) \| Connecting to IP: 8.18.161.133. \| 2021-10-13 06:26:02.241 Socket (6) \| Socket gracefully closed by remote side. \| 2021-10-13 06:26:02.516 Socket (6) \| Closed. \| 2021-10-13 06:26:02.516 HD Request # 49 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:26:02.833 HD Request # 49 \| Sending historical data logon request message. \| 2021-10-13 06:26:02.833 HD Request # 49 \| Requesting Intraday data. Start date-time: 2021-09-29 07:59:57. Record interval: 0. Symbol: HSU21 \| 2021-10-13 06:26:03.155 HD Request # 49 \| Decompressing data. \| 2021-10-13 06:26:03.473 HD Request # 49 \| Receiving Intraday data for F.US.HSIU21 starting at 2021-09-29 07:59:57.998000 \| 2021-10-13 06:26:03.482 Socket (5) \| CloseSocket call. \| 2021-10-13 06:26:03.482 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:26:03.482 Historical data download thread signaled to stop. \| 2021-10-13 06:26:03.482 HD Request # 49 \| Received 1 Intraday data record from 2021-09-29 07:59:57.998000 to 2021-09-29 07:59:57.998000 (0.0 seconds) and wrote 0 records for F.US.HSIU21 \| 2021-10-13 06:26:03.482 HD Request # 49 \| Add time&sales data \| Remembered last file record date-time: 2021-09-29 07:59:57.998000 \| 2021-10-13 06:26:03.482 HD Request # 49 \| Completion time: 1s \| 2021-10-13 06:26:03.482 HD Request # 49 \| Intraday data download complete for F.US.HSIU21. Unique request ID: 40 \| 2021-10-13 06:26:03.482 Removing historical data download ID 40. \| 2021-10-13 06:26:03.482 Real-time Intraday chart data file updates started for F.US.HSIU21 \| 2021-10-13 06:26:03.482 Intraday chart data file opened for F.US.HSIU21 \| 2021-10-13 06:26:03.482 HD Request # 49 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:26:03.482 Triggering next historical data download in queue. \| 2021-10-13 06:26:03.482 HD Request # 50 \| Downloading Intraday chart data for F.US.HHIU21 to the file F.US.HHIU21.scid. Service: HongKongFutures.Exchange \| 2021-10-13 06:26:03.482 HD Request # 50 \| Download start date-time: 2021-09-29 07:59:48.000000. File last date-time: 2021-09-29 07:59:48.411000 \| 2021-10-13 06:26:03.483 HD Request # 50 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-10-13 06:26:03.483 Socket (6) \| Creating socket. \| 2021-10-13 06:26:03.483 Socket (6) \| New receive buffer size: 5242880 \| 2021-10-13 06:26:03.483 Socket (6) \| Connecting to IP: 8.18.161.135. \| 2021-10-13 06:26:03.483 Socket (5) \| Socket gracefully closed by remote side. \| 2021-10-13 06:26:03.796 Socket (5) \| Closed. \| 2021-10-13 06:26:03.796 HD Request # 50 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:26:04.004 HD Request # 50 \| Sending historical data logon request message. \| 2021-10-13 06:26:04.004 HD Request # 50 \| Requesting Intraday data. Start date-time: 2021-09-29 07:59:48. Record interval: 0. Symbol: HAU21 \| 2021-10-13 06:26:04.286 HD Request # 50 \| Decompressing data. \| 2021-10-13 06:26:04.499 HD Request # 50 \| Receiving Intraday data for F.US.HHIU21 starting at 2021-09-29 07:59:48.411000 \| 2021-10-13 06:26:04.499 Socket (6) \| CloseSocket call. \| 2021-10-13 06:26:04.499 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:26:04.499 Historical data download thread signaled to stop. \| 2021-10-13 06:26:04.499 HD Request # 50 \| Received 1 Intraday data record from 2021-09-29 07:59:48.411000 to 2021-09-29 07:59:48.411000 (0.0 seconds) and wrote 0 records for F.US.HHIU21 \| 2021-10-13 06:26:04.499 HD Request # 50 \| Add time&sales data \| Remembered last file record date-time: 2021-09-29 07:59:48.411000 \| 2021-10-13 06:26:04.500 HD Request # 50 \| Completion time: 1s \| 2021-10-13 06:26:04.500 HD Request # 50 \| Intraday data download complete for F.US.HHIU21. Unique request ID: 41 \| 2021-10-13 06:26:04.500 Removing historical data download ID 41. \| 2021-10-13 06:26:04.500 Real-time Intraday chart data file updates started for F.US.HHIU21 \| 2021-10-13 06:26:04.500 Intraday chart data file opened for F.US.HHIU21 \| 2021-10-13 06:26:04.500 HD Request # 50 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:26:04.500 Triggering next historical data download in queue. \| 2021-10-13 06:26:04.500 HD Request # 51 \| Downloading Intraday chart data for HKG33 to the file HKG33.scid. Service: fxcm \| 2021-10-13 06:26:04.500 HD Request # 51 \| Download start date-time: 2021-10-12 09:34:59.000000. File last date-time: 2021-10-12 09:34:59.138000 \| 2021-10-13 06:26:04.501 HD Request # 51 \| Using server: ds4.sierracharts.com port 10150 \| 2021-10-13 06:26:04.501 Socket (5) \| Creating socket. \| 2021-10-13 06:26:04.501 Socket (5) \| New receive buffer size: 5242880 \| 2021-10-13 06:26:04.501 Socket (5) \| Connecting to IP: 192.81.56.146. \| 2021-10-13 06:26:04.501 Socket (6) \| Socket gracefully closed by remote side. \| 2021-10-13 06:26:04.707 Socket (6) \| Closed. \| 2021-10-13 06:26:04.707 HD Request # 51 \| Setting DTC encoding to Binary VLS \| 2021-10-13 06:26:05.074 HD Request # 51 \| Sending historical data logon request message. \| 2021-10-13 06:26:05.074 HD Request # 51 \| Requesting Intraday data. Start date-time: 2021-10-12 09:34:59. Record interval: 0. Symbol: HKG33 \| 2021-10-13 06:26:05.873 HD Request # 51 \| Decompressing data. \| 2021-10-13 06:26:06.213 HD Request # 51 \| Receiving Intraday data for HKG33 starting at 2021-10-12 09:34:59.024000 \| 2021-10-13 06:26:06.213 Socket (5) \| CloseSocket call. \| 2021-10-13 06:26:06.213 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-10-13 06:26:06.213 Historical data download thread signaled to stop. \| 2021-10-13 06:26:06.213 HD Request # 51 \| Received 1 Intraday data record from 2021-10-12 09:34:59.024000 to 2021-10-12 09:34:59.024000 (0.0 seconds) and wrote 0 records for HKG33 \| 2021-10-13 06:26:06.213 HD Request # 51 \| Add time&sales data \| Remembered last file record date-time: 2021-10-12 09:34:59.138000 \| 2021-10-13 06:26:06.214 HD Request # 51 \| Completion time: 2s \| 2021-10-13 06:26:06.214 HD Request # 51 \| Intraday data download complete for HKG33. Unique request ID: 42 \| 2021-10-13 06:26:06.214 Removing historical data download ID 42. \| 2021-10-13 06:26:06.214 Real-time Intraday chart data file updates started for HKG33 \| 2021-10-13 06:26:06.214 Intraday chart data file opened for HKG33 \| 2021-10-13 06:26:06.214 HD Request # 51 \| Enabling Intraday chart updating for symbol. \| 2021-10-13 06:26:06.214 Triggering next historical data download in queue. \| 2021-10-13 06:26:06.214 No download requests in the queue to start downloads for. \| 2021-10-13 06:26:06.214 Socket (5) \| Socket gracefully closed by remote side. \| 2021-10-13 06:26:06.513 Socket (5) \| Closed. \| 2021-10-13 06:26:06.513

[2021-10-13 06:57:48] #19 [Go To First Post]
Kiwi - Posts: 374
FYI in case relevant. The exchange was closed today because of Typhoon Signal 8. https://www.hko.gov.hk/en/index.html And it will be closed tomorrow, Thursday, for Chung Yeung Festival So no trading between Tuesday night and Friday opening. Date Time Of Last Edit: 2021-10-13 06:59:13

[2021-10-13 09:22:48] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HHIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 SC Data - All Services \| Received security definition for symbol F.US.HSIU21 \| 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 SC Data - All Services \| Received security definition for symbol F.US.HSIV21 \| 2021-10-13 06:25:56.405 Symbol Error - F.US.MHIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-10-13 06:25:56.405 SC Data - All Services \| Received security definition for symbol F.US.MHIV21 \| 2021-10-13 06:25:56.405 SC DTC Data with Market Depth \| Received security definition for symbol HKG33 \| 2021-10-13 06:25:56.576 This is resolved. The exchange still was not active on the Barchart (data vendor) side. We reactivated it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-15 01:41:01] #21 [Go To First Post]
User576595 - Posts: 14
im having a similar issue since 3 days back not sure what went wrong ! ;(


Screenshot 2021-10-15 092456.png / V - Attached On 2021-10-15 01:40:39 UTC - Size: 57.19 KB - 148 views

[2021-10-15 04:34:40] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We really do not know why the Hong Kong futures exchange on users Barchart accounts is getting disabled. We have reactivated the exchange for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-11-10 06:45:35] #23 [Go To First Post]
User909044 - Posts: 18
helllo I have subscribe the HKFE DATE FEED. But i cannot get the real time date from both of the CQG WEBAPI and SC DATA - ALL SERVICES. How can i do?

[2021-11-10 07:00:58] #24 [Go To First Post]
User909044 - Posts: 18
Software version: 2308 64-bit \| 2021-11-10 06:48:41.917 Primary Thread ID: 11616 \| 2021-11-10 06:48:41.917 Usage end date: 2022-02-09 \| 2021-11-10 06:48:41.917 Enabled for: Advanced Features 2. \| 2021-11-10 06:48:41.917 Enabled for: Sierra Chart Historical Data Service. \| 2021-11-10 06:48:41.917 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2021-11-10 06:48:41.917 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-11-10 06:48:41.917 Enabled for exchange: Hong Kong Futures Exchange with Market Depth \| 2021-11-10 06:48:41.917 Enabled for exchange: Euronext Equities Delayed \| 2021-11-10 06:48:41.917 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-11-10 06:48:41.917 Current selected Data/Trading service: CQG WebAPI \| 2021-11-10 06:48:41.917 Custom symbol settings values: enabled \| 2021-11-10 06:48:41.917 Chart Update Interval: 500 \| 2021-11-10 06:48:41.917 Intraday Data Storage Time Unit: 0 \| 2021-11-10 06:48:41.917 Time Zone: +00:00:00 (UTC+00) \| 2021-11-10 06:48:41.917 2021-11-10 06:48:41 Local computer time in UTC \| 2021-11-10 06:48:41.917 2021-11-10 06:48:41 Local computer time in SC Time Zone \| 2021-11-10 06:48:41.917 2021-11-10 06:42:06 Server time in UTC \| 2021-11-10 06:48:41.917 Local computer UTC time and Server UTC time difference: 8 seconds. \| 2021-11-10 06:48:41.917 Notice: Your computer's clock is off by 8 seconds. For help with this, press the 'Send for Analysis' button. \| 2021-11-10 06:48:41.917 Program path: C:\SierraChart\ \| 2021-11-10 06:48:41.917 Data Files path: C:\SierraChart\Data\ \| 2021-11-10 06:48:41.917 OS Version Number: 10.0 \| 2021-11-10 06:48:41.917 Locale Setting: C \| 2021-11-10 06:48:41.917 DLLs: UserContributedStudies_64.dll \| 2021-11-10 06:48:41.918 Allowed protected custom studies: \| 2021-11-10 06:48:41.918 File >> Disconnect selected. \| 2021-11-10 06:49:37.008 CQG WebAPI \| Sending Web API Logoff message. \| 2021-11-10 06:49:37.038 CQG WebSocket socket (4) \| CloseSocket call. \| 2021-11-10 06:49:37.038 CQG WebSocket \| WebSocket closed. \| 2021-11-10 06:49:37.038 CQG WebAPI \| WebSocket closed. \| 2021-11-10 06:49:37.038 CQG WebSocket socket (4) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2021-11-10 06:49:37.038 CQG WebSocket socket (4) \| Write has completed. Shutdown being performed. \| 2021-11-10 06:49:37.038 CQG WebSocket socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:49:37.038 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-11-10 06:49:37.038 DTC Client socket (2) \| CloseSocket call. \| 2021-11-10 06:49:37.038 DTC Client socket (2) \| Max send buffers used during socket life: 3 \| 2021-11-10 06:49:37.038 DTC Client socket (2) \| Max send buffer size during socket life: 990 \| 2021-11-10 06:49:37.038 SC Data - All Services \| Disconnected from the server. \| 2021-11-10 06:49:37.038 SC DTC Data with Market Depth \| Waiting for socket receive thread to end \| 2021-11-10 06:49:37.038 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:49:37.038 DTC Client socket (1) \| CloseSocket call. \| 2021-11-10 06:49:37.039 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-11-10 06:49:37.039 CQG WebAPI \| Disconnected. \| 2021-11-10 06:49:37.039 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:49:37.039 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2021-11-10 06:49:37.252 DTC Client socket (2) \| Closed. \| 2021-11-10 06:49:37.252 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-11-10 06:49:57.136 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-11-10 06:49:57.136 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-11-10 06:49:57.376 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-11-10 06:49:57.376 CQG WebSocket socket (2) \| Connecting to IP: 118.201.11.218. \| 2021-11-10 06:49:57.376 CQG WebSocket \| Opening WebSocket. \| 2021-11-10 06:49:57.457 CQG WebSocket \| Sending WebSocket handshake. \| 2021-11-10 06:49:57.457 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-11-10 06:49:57.706 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-11-10 06:49:57.706 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: I8qgrv7LbxjIxzAkX7GwUm0SavE= \| 2021-11-10 06:49:57.706 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-11-10 06:49:57.706 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-11-10 06:49:57.706 CQG WebSocket \| Server header \| \| 2021-11-10 06:49:57.706 CQG WebSocket \| Web socket state is now open. \| 2021-11-10 06:49:57.706 CQG WebAPI \| WebSocket connected. \| 2021-11-10 06:49:57.707 CQG WebAPI \| Sending market data logon message. \| 2021-11-10 06:49:57.707 CQG WebAPI \| Base Time: 2021-10-31T06:09:46. 2021-10-31 06:09:46 \| 2021-11-10 06:49:58.269 CQG WebAPI \| Logon successful. Session Token = MgxYaj2ICug7VQ803GkpScxQvIf/kx4AEY3zVcjzN1o0wARuMA/9bcAXiCIlZCr53TjW3VxPkr5 \| 2021-11-10 06:49:58.269 CQG WebAPI \| Connected to server complete. \| 2021-11-10 06:49:58.269 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.269 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.269 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.269 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.269 Updated verified funded futures trading account ending date to: 2021-12-10 06:49:58 \| 2021-11-10 06:49:58.269 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-11-10 06:49:58.297 No download requests in the queue to start downloads for. \| 2021-11-10 06:49:58.297 No download requests in the queue to start downloads for. \| 2021-11-10 06:49:58.297 No download requests in the queue to start downloads for. \| 2021-11-10 06:49:58.297 No download requests in the queue to start downloads for. \| 2021-11-10 06:49:58.297 CQG WebAPI \| Brokerage name: AMP. Account Name: 142696 \| 2021-11-10 06:49:58.427 Updated verified funded futures trading account ending date to: 2021-12-10 06:49:58 \| 2021-11-10 06:49:58.427 CQG WebAPI \| Sending collateral subscribe request. \| 2021-11-10 06:49:58.427 Using Bid/Ask average for last trade price for HKG33 \| 2021-11-10 06:49:58.669 SC DTC Data with Market Depth \| Starting real-time market data updates for: HKG33. ID: 1 Service code: fxcm \| 2021-11-10 06:49:58.669 SC DTC Data with Market Depth \| Connecting to the server ds13-2.sierracharts.com. Port 443 \| 2021-11-10 06:49:58.669 SC DTC Data with Market Depth \| Requesting security definition data for: HKG33. ID: 1 \| 2021-11-10 06:49:58.670 DTC Client socket (3) \| Creating socket. \| 2021-11-10 06:49:58.670 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-11-10 06:49:58.670 DTC Client socket (3) \| Connecting to IP: 64.38.174.179. \| 2021-11-10 06:49:58.670 Mapping F.US.HSIX21 to HSX21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.676 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIX21 (HSX21). ID: 2 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.676 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 443 \| 2021-11-10 06:49:58.676 CQG WebAPI \| Sending symbol resolution request for F.US.HSIX21. ID: 912639 \| 2021-11-10 06:49:58.676 SC Data - All Services \| Requesting security definition data for: F.US.HSIX21 (HSX21). ID: 2 \| 2021-11-10 06:49:58.676 Added historical Intraday data request for F.US.HSIX21 to the queue. \| 2021-11-10 06:49:58.676 Intraday data recording state for symbol F.US.HSIX21 is set to download 'Pending'. \| 2021-11-10 06:49:58.676 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.677 Delaying start of download for F.US.HSIX21 \| 2021-11-10 06:49:58.677 DTC Client socket (5) \| Creating socket. \| 2021-11-10 06:49:58.685 DTC Client socket (5) \| New receive buffer size: 5242880 \| 2021-11-10 06:49:58.685 DTC Client socket (5) \| Connecting to IP: 8.18.161.133. \| 2021-11-10 06:49:58.685 Mapping F.US.HHIU21 to HAU21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.741 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIU21 (HAU21). ID: 3 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.741 CQG WebAPI \| Sending symbol resolution request for F.US.HHIU21. ID: 912640 \| 2021-11-10 06:49:58.741 SC Data - All Services \| Requesting security definition data for: F.US.HHIU21 (HAU21). ID: 3 \| 2021-11-10 06:49:58.741 Added historical Intraday data request for F.US.HHIU21 to the queue. \| 2021-11-10 06:49:58.741 Intraday data recording state for symbol F.US.HHIU21 is set to download 'Pending'. \| 2021-11-10 06:49:58.741 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.741 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIX21. Search Symbol: F.US.HSIX21. Request ID: 912639. Contract ID: 1. \| 2021-11-10 06:49:58.753 Mapping F.US.HSIQ21 to HSQ21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.755 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIQ21 (HSQ21). ID: 4 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.755 CQG WebAPI \| Sending symbol resolution request for F.US.HSIQ21. ID: 912641 \| 2021-11-10 06:49:58.755 SC Data - All Services \| Requesting security definition data for: F.US.HSIQ21 (HSQ21). ID: 4 \| 2021-11-10 06:49:58.755 Added historical Intraday data request for F.US.HSIQ21 to the queue. \| 2021-11-10 06:49:58.755 Intraday data recording state for symbol F.US.HSIQ21 is set to download 'Pending'. \| 2021-11-10 06:49:58.755 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.755 Mapping F.US.HHIQ21 to HAQ21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.757 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIQ21 (HAQ21). ID: 5 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.757 CQG WebAPI \| Sending symbol resolution request for F.US.HHIQ21. ID: 912642 \| 2021-11-10 06:49:58.757 SC Data - All Services \| Requesting security definition data for: F.US.HHIQ21 (HAQ21). ID: 5 \| 2021-11-10 06:49:58.757 Added historical Intraday data request for F.US.HHIQ21 to the queue. \| 2021-11-10 06:49:58.757 Intraday data recording state for symbol F.US.HHIQ21 is set to download 'Pending'. \| 2021-11-10 06:49:58.757 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.757 Mapping F.US.HSIV21 to HSV21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.759 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIV21 (HSV21). ID: 6 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.759 CQG WebAPI \| Sending symbol resolution request for F.US.HSIV21. ID: 912643 \| 2021-11-10 06:49:58.759 SC Data - All Services \| Requesting security definition data for: F.US.HSIV21 (HSV21). ID: 6 \| 2021-11-10 06:49:58.759 Added historical Intraday data request for HKG33 to the queue. \| 2021-11-10 06:49:58.763 Intraday data recording state for symbol HKG33 is set to download 'Pending'. \| 2021-11-10 06:49:58.763 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.764 Added historical Intraday data request for F.US.HSIV21 to the queue. \| 2021-11-10 06:49:58.781 Intraday data recording state for symbol F.US.HSIV21 is set to download 'Pending'. \| 2021-11-10 06:49:58.781 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.781 Mapping F.US.HSIK20 to HSK20. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.784 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIK20 (HSK20). ID: 7 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.784 CQG WebAPI \| Sending symbol resolution request for F.US.HSIK20. ID: 912644 \| 2021-11-10 06:49:58.784 SC Data - All Services \| Requesting security definition data for: F.US.HSIK20 (HSK20). ID: 7 \| 2021-11-10 06:49:58.784 Mapping F.US.HSIU21 to HSU21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.799 SC Data - All Services \| Starting real-time market data updates for: F.US.HSIU21 (HSU21). ID: 8 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.799 CQG WebAPI \| Sending symbol resolution request for F.US.HSIU21. ID: 912645 \| 2021-11-10 06:49:58.799 SC Data - All Services \| Requesting security definition data for: F.US.HSIU21 (HSU21). ID: 8 \| 2021-11-10 06:49:58.799 Added historical Intraday data request for F.US.HSIU21 to the queue. \| 2021-11-10 06:49:58.799 Intraday data recording state for symbol F.US.HSIU21 is set to download 'Pending'. \| 2021-11-10 06:49:58.799 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.799 Mapping F.US.MHIX21 to HKX21. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.807 SC Data - All Services \| Starting real-time market data updates for: F.US.MHIX21 (HKX21). ID: 9 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.807 CQG WebAPI \| Sending symbol resolution request for F.US.MHIX21. ID: 912646 \| 2021-11-10 06:49:58.807 SC Data - All Services \| Requesting security definition data for: F.US.MHIX21 (HKX21). ID: 9 \| 2021-11-10 06:49:58.807 Added historical Intraday data request for F.US.MHIX21 to the queue. \| 2021-11-10 06:49:58.807 Intraday data recording state for symbol F.US.MHIX21 is set to download 'Pending'. \| 2021-11-10 06:49:58.807 Triggering next historical data download in queue. \| 2021-11-10 06:49:58.807 CQG WebAPI \| Received symbol resolution report for symbol F.US.MHIX21. Search Symbol: F.US.MHIX21. Request ID: 912646. Contract ID: 2. \| 2021-11-10 06:49:58.874 SC Data - All Services \| Network connection to server complete. \| 2021-11-10 06:49:58.887 SC Data - All Services \| Starting socket receive thread. \| 2021-11-10 06:49:58.887 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-11-10 06:49:58.887 Mapping F.US.HHIK20 to HAK20. Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.888 SC Data - All Services \| Starting real-time market data updates for: F.US.HHIK20 (HAK20). ID: 10 Service code: HongKongFutures.Exchange \| 2021-11-10 06:49:58.888 CQG WebAPI \| Sending symbol resolution request for F.US.HHIK20. ID: 912647 \| 2021-11-10 06:49:58.888 SC Data - All Services \| Requesting security definition data for: F.US.HHIK20 (HAK20). ID: 10 \| 2021-11-10 06:49:58.888 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-11-10 06:49:59.057 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-11-10 06:49:59.057 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-11-10 06:49:59.057 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-11-10 06:49:59.057 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-11-10 06:49:59.057 Symbol Error - F.US.HHIU21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-11-10 06:49:59.057 CQG WebAPI \| Received symbol resolution report for symbol F.US.HSIV21. Search Symbol: F.US.HSIV21. Request ID: 912643. Contract ID: 3. \| 2021-11-10 06:49:59.075 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-11-10 06:49:59.105 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-11-10 06:49:59.105 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-11-10 06:49:59.105 Symbol Error - F.US.HSIU21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-11-10 06:49:59.105 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:49:59.114 SC Data - All Services \| Sending logon request message. \| 2021-11-10 06:49:59.114 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-11-10 06:49:59.225 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-11-10 06:49:59.225 SC Data - All Services \| Received logon response. \| 2021-11-10 06:49:59.958 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-11-10 06:49:59.958 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Successfully connected. \| 2021-11-10 06:49:59.958 SC Data - All Services \| Trading is not supported. \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIK20 -> HAK20 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIQ21 -> HAQ21 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HHIU21 -> HAU21 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIK20 -> HSK20 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIQ21 -> HSQ21 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIU21 -> HSU21 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIV21 -> HSV21 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.HSIX21 -> HSX21 \| 2021-11-10 06:49:59.958 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MHIX21 -> HKX21 \| 2021-11-10 06:49:59.958 Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HHIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 SC Data - All Services \| Received security definition for symbol F.US.HSIQ21 \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HSIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 SC Data - All Services \| Received security definition for symbol F.US.HSIU21 \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HSIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 SC Data - All Services \| Received security definition for symbol F.US.HSIV21 \| 2021-11-10 06:50:00.343 Symbol Error - F.US.HSIX21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 SC Data - All Services \| Received security definition for symbol F.US.HSIX21 \| 2021-11-10 06:50:00.343 Symbol Error - F.US.MHIX21 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2021-11-10 06:50:00.343 SC Data - All Services \| Received security definition for symbol F.US.MHIX21 \| 2021-11-10 06:50:00.343 HD Request # 15 \| Downloading Intraday chart data for F.US.HSIX21 to the file F.US.HSIX21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:00.589 HD Request # 15 \| Download start date-time: 2021-11-10 06:27:27.000000. File last date-time: 2021-11-10 06:27:27.060000 \| 2021-11-10 06:50:00.590 HD Request # 15 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-11-10 06:50:00.590 Socket (6) \| Creating socket. \| 2021-11-10 06:50:00.590 Socket (6) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:00.590 Socket (6) \| Connecting to IP: 8.18.161.133. \| 2021-11-10 06:50:00.590 HD Request # 15 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:01.037 HD Request # 15 \| Sending historical data logon request message. \| 2021-11-10 06:50:01.037 HD Request # 15 \| Requesting Intraday data. Start date-time: 2021-11-10 06:27:27. Record interval: 0. Symbol: HSX21 \| 2021-11-10 06:50:01.729 HD Request # 15 \| Decompressing data. \| 2021-11-10 06:50:01.944 HD Request # 15 \| Receiving Intraday data for F.US.HSIX21 starting at 2021-11-10 06:27:27.057000 \| 2021-11-10 06:50:01.944 Socket (6) \| CloseSocket call. \| 2021-11-10 06:50:02.264 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:02.264 Historical data download thread signaled to stop. \| 2021-11-10 06:50:02.264 HD Request # 15 \| Timestamp of first Intraday data file record written: 2021-11-10 06:27:29.065000 \| 2021-11-10 06:50:02.264 HD Request # 15 \| Received 1580 Intraday data records from 2021-11-10 06:27:27.057000 to 2021-11-10 06:34:55.697000 (7.5 minutes) and wrote 1578 records for F.US.HSIX21 \| 2021-11-10 06:50:02.264 HD Request # 15 \| Add time&sales data \| Remembered last file record date-time: 2021-11-10 06:34:55.697000 \| 2021-11-10 06:50:02.290 HD Request # 15 \| Completion time: 2s \| 2021-11-10 06:50:02.290 HD Request # 15 \| Intraday data download complete for F.US.HSIX21. Unique request ID: 13 \| 2021-11-10 06:50:02.290 Removing historical data download ID 13. \| 2021-11-10 06:50:02.290 Real-time Intraday chart data file updates started for F.US.HSIX21 \| 2021-11-10 06:50:02.290 Intraday chart data file opened for F.US.HSIX21 \| 2021-11-10 06:50:02.290 HD Request # 15 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:02.290 Triggering next historical data download in queue. \| 2021-11-10 06:50:02.290 HD Request # 16 \| Downloading Intraday chart data for F.US.HHIU21 to the file F.US.HHIU21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:02.290 HD Request # 16 \| Download start date-time: 2021-09-29 07:59:48.000000. File last date-time: 2021-09-29 07:59:48.411000 \| 2021-11-10 06:50:02.290 HD Request # 16 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-11-10 06:50:02.291 Socket (7) \| Creating socket. \| 2021-11-10 06:50:02.291 Socket (7) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:02.291 Socket (7) \| Connecting to IP: 8.18.161.135. \| 2021-11-10 06:50:02.291 Socket (6) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:02.479 Socket (6) \| Closed. \| 2021-11-10 06:50:02.479 HD Request # 16 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:02.711 HD Request # 16 \| Sending historical data logon request message. \| 2021-11-10 06:50:02.711 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet88.Cht \| 2021-11-10 06:50:02.751 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet88.Cht \| 2021-11-10 06:50:02.751 F.US.HSIX21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-11-10 06:50:02.759 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet10.Cht \| 2021-11-10 06:50:02.779 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet10.Cht \| 2021-11-10 06:50:02.779 F.US.HSIX21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet10.Cht \| 2021-11-10 06:50:02.792 F.US.HSIX21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet88.Cht \| 2021-11-10 06:50:02.794 Chart #7 has tagged chart #14 for full recalculation. Chartbook: Projet2.Cht \| 2021-11-10 06:50:02.814 Chart #7 has tagged chart #9 for full recalculation. Chartbook: Projet2.Cht \| 2021-11-10 06:50:02.814 F.US.HSIX21[M] 5 Min #14 \| Performing a full recalculation because it has been tagged. Chartbook: Projet2.Cht \| 2021-11-10 06:50:02.814 F.US.HSIX21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet10.Cht \| 2021-11-10 06:50:02.830 F.US.HSIX21[M] Flex Renko 10-5-1 #9 \| Performing a full recalculation because it has been tagged. Chartbook: Projet2.Cht \| 2021-11-10 06:50:03.209 CQG WebAPI \| Sending positions subscribe request. RequestID: 912648 \| 2021-11-10 06:50:03.278 CQG WebAPI \| Sending orders subscribe request. RequestID: 912649 \| 2021-11-10 06:50:03.278 Requesting market depth updates for: F.US.HSIX21 if supported. \| 2021-11-10 06:50:03.279 Requesting market depth updates for: F.US.MHIX21 if supported. \| 2021-11-10 06:50:03.279 HD Request # 16 \| Requesting Intraday data. Start date-time: 2021-09-29 07:59:48. Record interval: 0. Symbol: HAU21 \| 2021-11-10 06:50:03.388 HD Request # 16 \| Decompressing data. \| 2021-11-10 06:50:03.649 HD Request # 16 \| Receiving Intraday data for F.US.HHIU21 starting at 2021-09-29 07:59:48.411000 \| 2021-11-10 06:50:03.649 Socket (7) \| CloseSocket call. \| 2021-11-10 06:50:03.649 Historical data download thread signaled to stop. \| 2021-11-10 06:50:03.649 HD Request # 16 \| Received 1 Intraday data record from 2021-09-29 07:59:48.411000 to 2021-09-29 07:59:48.411000 (0.0 seconds) and wrote 0 records for F.US.HHIU21 \| 2021-11-10 06:50:03.649 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:03.649 HD Request # 16 \| Add time&sales data \| Remembered last file record date-time: 2021-09-29 07:59:48.411000 \| 2021-11-10 06:50:03.650 HD Request # 16 \| Completion time: 1s \| 2021-11-10 06:50:03.650 HD Request # 16 \| Intraday data download complete for F.US.HHIU21. Unique request ID: 14 \| 2021-11-10 06:50:03.650 Removing historical data download ID 14. \| 2021-11-10 06:50:03.650 Real-time Intraday chart data file updates started for F.US.HHIU21 \| 2021-11-10 06:50:03.650 Intraday chart data file opened for F.US.HHIU21 \| 2021-11-10 06:50:03.650 HD Request # 16 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:03.650 Triggering next historical data download in queue. \| 2021-11-10 06:50:03.650 HD Request # 17 \| Downloading Intraday chart data for F.US.HSIQ21 to the file F.US.HSIQ21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:03.650 HD Request # 17 \| Download start date-time: 2021-08-30 07:59:57.000000. File last date-time: 2021-08-30 07:59:57.258000 \| 2021-11-10 06:50:03.653 HD Request # 17 \| Using server: exchangehistdata2.sierracharts.com port 10150 \| 2021-11-10 06:50:03.653 Socket (6) \| Creating socket. \| 2021-11-10 06:50:03.653 Socket (6) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:03.653 Socket (6) \| Connecting to IP: 8.18.161.133. \| 2021-11-10 06:50:03.653 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.HSIX21. Exchange not authorized. \| 2021-11-10 06:50:03.677 SC Data - All Services \| Market Depth data has been rejected for symbol: F.US.MHIX21. Exchange not authorized. \| 2021-11-10 06:50:03.677 Socket (7) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:03.942 Socket (7) \| Closed. \| 2021-11-10 06:50:03.942 HD Request # 17 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:04.230 HD Request # 17 \| Sending historical data logon request message. \| 2021-11-10 06:50:04.230 HD Request # 17 \| Requesting Intraday data. Start date-time: 2021-08-30 07:59:57. Record interval: 0. Symbol: HSQ21 \| 2021-11-10 06:50:04.523 HD Request # 17 \| Decompressing data. \| 2021-11-10 06:50:04.823 HD Request # 17 \| Receiving Intraday data for F.US.HSIQ21 starting at 2021-08-30 07:59:57.258000 \| 2021-11-10 06:50:04.823 Socket (6) \| CloseSocket call. \| 2021-11-10 06:50:04.823 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:04.823 Historical data download thread signaled to stop. \| 2021-11-10 06:50:04.824 HD Request # 17 \| Received 1 Intraday data record from 2021-08-30 07:59:57.258000 to 2021-08-30 07:59:57.258000 (0.0 seconds) and wrote 0 records for F.US.HSIQ21 \| 2021-11-10 06:50:04.824 HD Request # 17 \| Add time&sales data \| Remembered last file record date-time: 2021-08-30 07:59:57.258000 \| 2021-11-10 06:50:04.824 HD Request # 17 \| Completion time: 1s \| 2021-11-10 06:50:04.824 HD Request # 17 \| Intraday data download complete for F.US.HSIQ21. Unique request ID: 15 \| 2021-11-10 06:50:04.824 Removing historical data download ID 15. \| 2021-11-10 06:50:04.824 Real-time Intraday chart data file updates started for F.US.HSIQ21 \| 2021-11-10 06:50:04.824 Intraday chart data file opened for F.US.HSIQ21 \| 2021-11-10 06:50:04.824 HD Request # 17 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:04.824 Triggering next historical data download in queue. \| 2021-11-10 06:50:04.824 HD Request # 18 \| Downloading Intraday chart data for F.US.HHIQ21 to the file F.US.HHIQ21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:04.824 HD Request # 18 \| Download start date-time: 2021-08-30 07:59:02.000000. File last date-time: 2021-08-30 07:59:02.552000 \| 2021-11-10 06:50:04.826 HD Request # 18 \| Using server: exchangehistdata1.sierracharts.com port 10149 \| 2021-11-10 06:50:04.826 Socket (7) \| Creating socket. \| 2021-11-10 06:50:04.826 Socket (7) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:04.827 Socket (7) \| Connecting to IP: 8.18.161.135. \| 2021-11-10 06:50:04.827 Socket (6) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:05.027 Socket (6) \| Closed. \| 2021-11-10 06:50:05.027 HD Request # 18 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:05.244 HD Request # 18 \| Sending historical data logon request message. \| 2021-11-10 06:50:05.244 HD Request # 18 \| Requesting Intraday data. Start date-time: 2021-08-30 07:59:02. Record interval: 0. Symbol: HAQ21 \| 2021-11-10 06:50:05.471 HD Request # 18 \| Decompressing data. \| 2021-11-10 06:50:05.680 HD Request # 18 \| Receiving Intraday data for F.US.HHIQ21 starting at 2021-08-30 07:59:02.552000 \| 2021-11-10 06:50:05.680 Socket (7) \| CloseSocket call. \| 2021-11-10 06:50:05.680 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:05.680 Historical data download thread signaled to stop. \| 2021-11-10 06:50:05.680 HD Request # 18 \| Received 1 Intraday data record from 2021-08-30 07:59:02.552000 to 2021-08-30 07:59:02.552000 (0.0 seconds) and wrote 0 records for F.US.HHIQ21 \| 2021-11-10 06:50:05.680 HD Request # 18 \| Add time&sales data \| Remembered last file record date-time: 2021-08-30 07:59:02.552000 \| 2021-11-10 06:50:05.681 HD Request # 18 \| Completion time: 1s \| 2021-11-10 06:50:05.681 HD Request # 18 \| Intraday data download complete for F.US.HHIQ21. Unique request ID: 16 \| 2021-11-10 06:50:05.681 Removing historical data download ID 16. \| 2021-11-10 06:50:05.681 Real-time Intraday chart data file updates started for F.US.HHIQ21 \| 2021-11-10 06:50:05.681 Intraday chart data file opened for F.US.HHIQ21 \| 2021-11-10 06:50:05.681 HD Request # 18 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:05.681 Triggering next historical data download in queue. \| 2021-11-10 06:50:05.681 Delaying start of download for HKG33 \| 2021-11-10 06:50:05.681 Socket (7) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:05.945 Socket (7) \| Closed. \| 2021-11-10 06:50:05.946 DTC Client socket (3) \| Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2021-11-10 06:50:19.719 * DTC Client socket (3) \| CloseSocket call. \| 2021-11-10 06:50:19.719 DTC Client socket (3) \| Closed. \| 2021-11-10 06:50:19.720 DTC Client socket (0) \| CloseSocket call. \| 2021-11-10 06:50:19.720 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-11-10 06:50:19.720 SC DTC Data with Market Depth \| Data feed disconnected. Will reconnect in 2 seconds. \| 2021-11-10 06:50:19.720 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 10048 \| 2021-11-10 06:50:21.716 DTC Client socket (3) \| Creating socket. \| 2021-11-10 06:50:21.717 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:21.717 DTC Client socket (3) \| Connecting to IP: 192.81.56.146. \| 2021-11-10 06:50:21.717 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-11-10 06:50:22.103 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-11-10 06:50:22.103 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-11-10 06:50:22.104 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:22.383 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-11-10 06:50:22.383 SC DTC Data with Market Depth \| Received logon response. \| 2021-11-10 06:50:23.249 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-11-10 06:50:23.249 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-11-10 06:50:23.249 SC DTC Data with Market Depth \| Successfully connected. \| 2021-11-10 06:50:23.249 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-11-10 06:50:23.249 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: HKG33 \| 2021-11-10 06:50:23.249 SC DTC Data with Market Depth \| Received security definition for symbol HKG33 \| 2021-11-10 06:50:23.601 HD Request # 19 \| Downloading Intraday chart data for HKG33 to the file HKG33.scid. Service: fxcm \| 2021-11-10 06:50:28.659 HD Request # 19 \| Download start date-time: 2021-11-10 06:49:30.000000. File last date-time: 2021-11-10 06:49:30.806000 \| 2021-11-10 06:50:28.660 HD Request # 19 \| Using server: ds12.sierracharts.com port 10150 \| 2021-11-10 06:50:28.660 Socket (6) \| Creating socket. \| 2021-11-10 06:50:28.660 Socket (6) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:28.660 Socket (6) \| Connecting to IP: 204.15.197.14. \| 2021-11-10 06:50:28.660 HD Request # 19 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:29.190 HD Request # 19 \| Sending historical data logon request message. \| 2021-11-10 06:50:29.190 HD Request # 19 \| Requesting Intraday data. Start date-time: 2021-11-10 06:49:30. Record interval: 0. Symbol: HKG33 \| 2021-11-10 06:50:29.991 HD Request # 19 \| Decompressing data. \| 2021-11-10 06:50:30.243 HD Request # 19 \| Receiving Intraday data for HKG33 starting at 2021-11-10 06:49:30.117000 \| 2021-11-10 06:50:30.243 Socket (6) \| CloseSocket call. \| 2021-11-10 06:50:30.244 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:30.244 Historical data download thread signaled to stop. \| 2021-11-10 06:50:30.244 HD Request # 19 \| Timestamp of first Intraday data file record written: 2021-11-10 06:49:31.010000 \| 2021-11-10 06:50:30.244 HD Request # 19 \| Received 356 Intraday data records from 2021-11-10 06:49:30.117000 to 2021-11-10 06:50:23.873000 (53.8 seconds) and wrote 350 records for HKG33 \| 2021-11-10 06:50:30.244 HD Request # 19 \| Add time&sales data \| Remembered last file record date-time: 2021-11-10 06:50:23.873000 \| 2021-11-10 06:50:30.252 Added 1 Time and Sales records to Intraday data file for HKG33 after download. \| 2021-11-10 06:50:30.252 HD Request # 19 \| Completion time: 2s \| 2021-11-10 06:50:30.252 HD Request # 19 \| Intraday data download complete for HKG33. Unique request ID: 17 \| 2021-11-10 06:50:30.252 Removing historical data download ID 17. \| 2021-11-10 06:50:30.252 Real-time Intraday chart data file updates started for HKG33 \| 2021-11-10 06:50:30.252 Intraday chart data file opened for HKG33 \| 2021-11-10 06:50:30.252 HD Request # 19 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:30.252 Triggering next historical data download in queue. \| 2021-11-10 06:50:30.252 HD Request # 20 \| Downloading Intraday chart data for F.US.HSIV21 to the file F.US.HSIV21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:30.252 HD Request # 20 \| Download start date-time: 2021-10-28 07:59:49.000000. File last date-time: 2021-10-28 07:59:49.751000 \| 2021-11-10 06:50:30.253 HD Request # 20 \| Using server: exchangehistdata2.sierracharts.com port 10149 \| 2021-11-10 06:50:30.253 Socket (7) \| Creating socket. \| 2021-11-10 06:50:30.253 Socket (7) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:30.253 Socket (7) \| Connecting to IP: 8.18.161.133. \| 2021-11-10 06:50:30.253 Socket (6) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:30.499 Socket (6) \| Closed. \| 2021-11-10 06:50:30.499 Opened cached Intraday file: C:\SierraChart\Data\HKG33.scid. Thread ID: 12856 \| 2021-11-10 06:50:30.647 HD Request # 20 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:30.697 HD Request # 20 \| Sending historical data logon request message. \| 2021-11-10 06:50:30.697 HD Request # 20 \| Requesting Intraday data. Start date-time: 2021-10-28 07:59:49. Record interval: 0. Symbol: HSV21 \| 2021-11-10 06:50:31.388 HD Request # 20 \| Decompressing data. \| 2021-11-10 06:50:31.608 HD Request # 20 \| Receiving Intraday data for F.US.HSIV21 starting at 2021-10-28 07:59:49.751000 \| 2021-11-10 06:50:31.612 Socket (7) \| CloseSocket call. \| 2021-11-10 06:50:31.612 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:31.612 Historical data download thread signaled to stop. \| 2021-11-10 06:50:31.612 HD Request # 20 \| Received 1 Intraday data record from 2021-10-28 07:59:49.751000 to 2021-10-28 07:59:49.751000 (0.0 seconds) and wrote 0 records for F.US.HSIV21 \| 2021-11-10 06:50:31.612 HD Request # 20 \| Add time&sales data \| Remembered last file record date-time: 2021-10-28 07:59:49.751000 \| 2021-11-10 06:50:31.613 HD Request # 20 \| Completion time: 1s \| 2021-11-10 06:50:31.613 HD Request # 20 \| Intraday data download complete for F.US.HSIV21. Unique request ID: 18 \| 2021-11-10 06:50:31.613 Removing historical data download ID 18. \| 2021-11-10 06:50:31.613 Real-time Intraday chart data file updates started for F.US.HSIV21 \| 2021-11-10 06:50:31.613 Intraday chart data file opened for F.US.HSIV21 \| 2021-11-10 06:50:31.613 HD Request # 20 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:31.613 Triggering next historical data download in queue. \| 2021-11-10 06:50:31.613 HD Request # 21 \| Downloading Intraday chart data for F.US.HSIU21 to the file F.US.HSIU21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:31.613 HD Request # 21 \| Download start date-time: 2021-09-29 07:59:57.000000. File last date-time: 2021-09-29 07:59:57.998000 \| 2021-11-10 06:50:31.614 HD Request # 21 \| Using server: exchangehistdata1.sierracharts.com port 10150 \| 2021-11-10 06:50:31.614 Socket (6) \| Creating socket. \| 2021-11-10 06:50:31.614 Socket (6) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:31.614 Socket (6) \| Connecting to IP: 8.18.161.135. \| 2021-11-10 06:50:31.614 Socket (7) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:31.866 Socket (7) \| Closed. \| 2021-11-10 06:50:31.866 HD Request # 21 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:32.076 HD Request # 21 \| Sending historical data logon request message. \| 2021-11-10 06:50:32.076 HD Request # 21 \| Requesting Intraday data. Start date-time: 2021-09-29 07:59:57. Record interval: 0. Symbol: HSU21 \| 2021-11-10 06:50:32.764 HD Request # 21 \| Decompressing data. \| 2021-11-10 06:50:32.969 HD Request # 21 \| Receiving Intraday data for F.US.HSIU21 starting at 2021-09-29 07:59:57.998000 \| 2021-11-10 06:50:32.969 Socket (6) \| CloseSocket call. \| 2021-11-10 06:50:32.969 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:32.969 Historical data download thread signaled to stop. \| 2021-11-10 06:50:32.969 HD Request # 21 \| Received 1 Intraday data record from 2021-09-29 07:59:57.998000 to 2021-09-29 07:59:57.998000 (0.0 seconds) and wrote 0 records for F.US.HSIU21 \| 2021-11-10 06:50:32.970 HD Request # 21 \| Add time&sales data \| Remembered last file record date-time: 2021-09-29 07:59:57.998000 \| 2021-11-10 06:50:32.970 HD Request # 21 \| Completion time: 1s \| 2021-11-10 06:50:32.970 HD Request # 21 \| Intraday data download complete for F.US.HSIU21. Unique request ID: 19 \| 2021-11-10 06:50:32.970 Removing historical data download ID 19. \| 2021-11-10 06:50:32.970 Real-time Intraday chart data file updates started for F.US.HSIU21 \| 2021-11-10 06:50:32.970 Intraday chart data file opened for F.US.HSIU21 \| 2021-11-10 06:50:32.970 HD Request # 21 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:32.970 Triggering next historical data download in queue. \| 2021-11-10 06:50:32.970 HD Request # 22 \| Downloading Intraday chart data for F.US.MHIX21 to the file F.US.MHIX21.scid. Service: HongKongFutures.Exchange \| 2021-11-10 06:50:32.971 HD Request # 22 \| Download start date-time: 2021-11-10 06:28:02.000000. File last date-time: 2021-11-10 06:28:02.978000 \| 2021-11-10 06:50:32.971 HD Request # 22 \| Using server: exchangehistdata2.sierracharts.com port 10149 \| 2021-11-10 06:50:32.971 Socket (7) \| Creating socket. \| 2021-11-10 06:50:32.971 Socket (7) \| New receive buffer size: 5242880 \| 2021-11-10 06:50:32.971 Socket (7) \| Connecting to IP: 8.18.161.133. \| 2021-11-10 06:50:32.971 Socket (6) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:33.195 Socket (6) \| Closed. \| 2021-11-10 06:50:33.195 HD Request # 22 \| Setting DTC encoding to Binary VLS \| 2021-11-10 06:50:33.437 HD Request # 22 \| Sending historical data logon request message. \| 2021-11-10 06:50:33.437 HD Request # 22 \| Requesting Intraday data. Start date-time: 2021-11-10 06:28:02. Record interval: 0. Symbol: HKX21 \| 2021-11-10 06:50:33.652 HD Request # 22 \| Decompressing data. \| 2021-11-10 06:50:33.860 HD Request # 22 \| Receiving Intraday data for F.US.MHIX21 starting at 2021-11-10 06:28:02.440000 \| 2021-11-10 06:50:33.862 Socket (7) \| CloseSocket call. \| 2021-11-10 06:50:34.079 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-11-10 06:50:34.079 Historical data download thread signaled to stop. \| 2021-11-10 06:50:34.089 HD Request # 22 \| Timestamp of first Intraday data file record written: 2021-11-10 06:28:03.078000 \| 2021-11-10 06:50:34.090 HD Request # 22 \| Received 1545 Intraday data records from 2021-11-10 06:28:02.440000 to 2021-11-10 06:35:27.998000 (7.4 minutes) and wrote 1543 records for F.US.MHIX21 \| 2021-11-10 06:50:34.090 HD Request # 22 \| Add time&sales data \| Remembered last file record date-time: 2021-11-10 06:35:27.998000 \| 2021-11-10 06:50:34.098 HD Request # 22 \| Completion time: 2s \| 2021-11-10 06:50:34.098 HD Request # 22 \| Intraday data download complete for F.US.MHIX21. Unique request ID: 20 \| 2021-11-10 06:50:34.098 Removing historical data download ID 20. \| 2021-11-10 06:50:34.098 Real-time Intraday chart data file updates started for F.US.MHIX21 \| 2021-11-10 06:50:34.098 Intraday chart data file opened for F.US.MHIX21 \| 2021-11-10 06:50:34.098 HD Request # 22 \| Enabling Intraday chart updating for symbol. \| 2021-11-10 06:50:34.098 Triggering next historical data download in queue. \| 2021-11-10 06:50:34.098 No download requests in the queue to start downloads for. \| 2021-11-10 06:50:34.098 Socket (7) \| Socket gracefully closed by remote side. \| 2021-11-10 06:50:34.298 Socket (7) \| Closed. \| 2021-11-10 06:50:34.298 DTC Client socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-11-10 06:51:38.264 DTC Client socket (1) \| Closed. \| 2021-11-10 06:51:38.264 CQG WebSocket socket (4) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-11-10 06:51:38.264 CQG WebSocket socket (4) \| Closed. \| 2021-11-10 06:51:38.264 DTC Client socket (1) \| Deleting network socket now after delay. \| 2021-11-10 06:52:08.276 CQG WebSocket socket (4) \| Deleting network socket now after delay. \| 2021-11-10 06:52:08.276

[2021-11-10 09:32:28] #25 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We needed to reactivate the exchange on your Barchart account . You should begin to receive the Hong Kong futures data in about two minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-10 09:32:50

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