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Date/Time: Tue, 30 Apr 2024 00:13:58 +0000



backfill data

View Count: 573

[2021-07-15 16:51:41]
User18095 - Posts: 3
I use CQG data and get only 1 minute backfill. Lower time frame or number of trades chart is displayed only when connected to service.
How to solve this issue?
[2021-07-15 17:58:16]
John - SC Support - Posts: 31189
CQG, in general, has limited historical data. Although we will admit, we have not heard of only 1 minute. You can ask your broker about why you are getting so little backfill data.

But, in the end, in order to get proper historical data, you should be using our data feeds, which have data going back many years. For information on our Historical data availability, refer to the following:
Sierra Chart Historical Data Service: What is Included

And refer to the following page for more information on the Real-Time Data Feeds Available from Sierra Chart:
Real-Time Exchange Data Feeds Available From Sierra Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-15 21:37:10]
Sierra_Chart Engineering - Posts: 14146
Do not rely on CQG data, and we are going to be discontinuing CQG data support in September. You need to use our Denali Exchange Data Feed and that is the only possibility:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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