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Date/Time: Sat, 01 Apr 2023 03:58:58 +0000

Delayed Data Feed

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[2021-07-14 13:48:11]
six steps - Posts: 40
Good morning I am getting a delayed data feed. I see that my payment is up to date. Any help you can provide in this situation is greatly appreciated.
image07-14-2021delayedDatafeed.PNG / V - Attached On 2021-07-14 13:47:25 UTC - Size: 159.59 KB - 112 views
[2021-07-14 14:02:03]
John - SC Support - Posts: 23339
You have the non-professional exchanges active, but you have not connected to your live, futures trading account within the last month, therefore the verification of your trading account expired on July 13. You need to connect to your trading account for verification, then you can change your service back. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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