Support Board

Date/Time: Fri, 26 Apr 2024 22:28:14 +0000

Post From: Delayed Data Feed

[2021-07-14 14:02:03] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
You have the non-professional exchanges active, but you have not connected to your live, futures trading account within the last month, therefore the verification of your trading account expired on July 13. You need to connect to your trading account for verification, then you can change your service back. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing