Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 19 Apr 2024 06:42:50 +0000
Delayed Data Feed
View Count: 347
| [2021-07-14 13:48:11] |
| six steps - Posts: 42 |
|
Good morning I am getting a delayed data feed. I see that my payment is up to date. Any help you can provide in this situation is greatly appreciated.
|
 07-14-2021delayedDatafeed.PNG / V - Attached On 2021-07-14 13:47:25 UTC - Size: 159.59 KB - 136 views |
| [2021-07-14 14:02:03] |
| John - SC Support - Posts: 30953 |
|
You have the non-professional exchanges active, but you have not connected to your live, futures trading account within the last month, therefore the verification of your trading account expired on July 13. You need to connect to your trading account for verification, then you can change your service back. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: