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Date/Time: Sat, 20 Apr 2024 01:47:34 +0000



Delayed Charts

View Count: 332

[2021-05-07 17:03:24]
buymaxxus - Posts: 3
Hi,

in my account I have data feed from SC inc MBO.
But my charts are delayed by 10 min?
Do you know the reason?

BR
Chris
[2021-05-07 17:48:51]
John - SC Support - Posts: 30976
Since you are on a Trial, you do have access to the full features of Sierra Chart, but we do not yet have the MBO data as part of the Delayed Streaming Data Feed. Therefore, in order to get the MBO data, you would need to setup the Denali Exchange Data Feed and activate the exchange(s) that you need that include the Market Depth data. The remainder of the month in which you first activate your first exchange is free. So if you activate an exchange today, you will not be charged for the remainder of May.

Just be aware of the requirement of the CME Group to have a live, funded, futures trading account in order to qualify for the non-professional exchange fees. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Then refer to the following for the Denali Exchange Data Feed, which has the Setup Instructions on it:
Denali Exchange Data Feed

And finally, refer to the following for the MBO data:
Market By Order Data
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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