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Date/Time: Wed, 24 Apr 2024 14:52:49 +0000



Data lagging

View Count: 369

[2021-05-05 08:11:25]
User334949 - Posts: 3
Hello i have 2 data providers. Have you noticed lagging on denali data feed yesterday? I dont know if its from my side but most of the time i was 5, 10 seconds behind compere to rithmic.
[2021-05-05 08:38:10]
Sierra_Chart Engineering - Posts: 14071
That is a lot. You should not experience that degree of a lag.

Refer to:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds

We recommend using high compression.

Another thing to do is to reconnect to the data feed to switch to a different server and see if that helps. We do have a server in London. Instructions:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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