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Date/Time: Thu, 17 Jun 2021 17:25:51 +0000



Data lagging

[2021-05-05 08:11:25]
User334949 - Posts: 3 | Ending Date: 2021-10-05
Hello i have 2 data providers. Have you noticed lagging on denali data feed yesterday? I dont know if its from my side but most of the time i was 5, 10 seconds behind compere to rithmic.
[2021-05-05 08:38:10]
Sierra_Chart Engineering - Posts: 1394 | Ending Date: 2021-09-29
That is a lot. You should not experience that degree of a lag.

Refer to:
https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#SierraChartExchangeDataFeeds

We recommend using high compression.

Another thing to do is to reconnect to the data feed to switch to a different server and see if that helps. We do have a server in London. Instructions:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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