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Direct MessagesDate/Time: Tue, 21 May 2024 12:20:02 +0000
My intraday chart isn't realtime
View Count: 612
| [2021-04-29 14:33:39] |
| krizzay95 - Posts: 3 |
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I've paid for realtime market data but when i open a chart it doesn't update with every tick. To get an update of the current chart I have to disconnect my data feed and reconnect the data feed and even then it just shows me the data from history to the minute it reconnected and nothing more.
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| [2021-04-29 15:19:56] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-29 15:20:33] |
| John - SC Support - Posts: 31758 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-29 15:39:10] |
| krizzay95 - Posts: 3 |
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Software version: 2253 64-bit | 2021-04-29 11:36:38.686 Primary Thread ID: 15852 | 2021-04-29 11:36:38.686 Usage end date: 2021-05-31 | 2021-04-29 11:36:38.686 Enabled for: Advanced Features 2. | 2021-04-29 11:36:38.686 Enabled for: Sierra Chart Historical Data Service. | 2021-04-29 11:36:38.686 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-04-29 11:36:38.686 Enabled for: Delayed Denali Exchange Data Feed. | 2021-04-29 11:36:38.686 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-04-29 11:36:38.686 Enabled for exchange: Euronext Equities Delayed | 2021-04-29 11:36:38.686 Allow Support for Sierra Chart Data Feeds is disabled. | 2021-04-29 11:36:38.686 Current selected Data/Trading service: SC Data - All Services | 2021-04-29 11:36:38.686 Custom symbol settings values: enabled | 2021-04-29 11:36:38.686 Chart Update Interval: 500 | 2021-04-29 11:36:38.686 Intraday Data Storage Time Unit: 0 | 2021-04-29 11:36:38.686 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-04-29 11:36:38.686 2021-04-29 15:36:38 Local computer time in UTC | 2021-04-29 11:36:38.686 2021-04-29 11:36:38 Local computer time in SC Time Zone | 2021-04-29 11:36:38.686 2021-04-29 13:33:22 Server time in UTC | 2021-04-29 11:36:38.686 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-04-29 11:36:38.686 Program path: C:\SierraChart\ | 2021-04-29 11:36:38.686 Data Files path: C:\SierraChart\Data\ | 2021-04-29 11:36:38.686 OS Version Number: 10.0 | 2021-04-29 11:36:38.687 Locale Setting: C | 2021-04-29 11:36:38.687 DLLs: UserContributedStudies_64.dll | 2021-04-29 11:36:38.687 Allowed protected custom studies: | 2021-04-29 11:36:38.687 File >> Disconnect selected. | 2021-04-29 11:37:05.119 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2021-04-29 11:37:05.125 DTC Client socket (2) | CloseSocket call. | 2021-04-29 11:37:05.126 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:05.126 SC DTC Delayed Exchange Data | Disconnected from the server. | 2021-04-29 11:37:05.126 SC Data - All Services | Disconnected. | 2021-04-29 11:37:05.126 SC Data - All Services | Connected to server complete. | 2021-04-29 11:37:29.607 Triggering next historical data download in queue. | 2021-04-29 11:37:29.608 Triggering next historical data download in queue. | 2021-04-29 11:37:29.608 Triggering next historical data download in queue. | 2021-04-29 11:37:29.608 Triggering next historical data download in queue. | 2021-04-29 11:37:29.608 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-04-29 11:37:29.608 No download requests in the queue to start downloads for. | 2021-04-29 11:37:29.612 No download requests in the queue to start downloads for. | 2021-04-29 11:37:29.612 No download requests in the queue to start downloads for. | 2021-04-29 11:37:29.612 No download requests in the queue to start downloads for. | 2021-04-29 11:37:29.612 SC Data - All Services | Starting real-time market data updates for: VXRT. ID: 1 Service code: equities.us | 2021-04-29 11:37:29.839 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: VXRT | 2021-04-29 11:37:29.839 SC Data - All Services | Requesting security definition data for: VXRT. ID: 1 | 2021-04-29 11:37:29.839 Added historical Intraday data request for VXRT to the queue. | 2021-04-29 11:37:29.839 Intraday data recording state for symbol VXRT is set to download 'Pending'. | 2021-04-29 11:37:29.839 Triggering next historical data download in queue. | 2021-04-29 11:37:29.839 Delaying start of download for VXRT | 2021-04-29 11:37:29.842 SC Data - All Services | Starting real-time market data updates for: ROKU. ID: 2 Service code: equities.us | 2021-04-29 11:37:29.842 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ROKU | 2021-04-29 11:37:29.842 SC Data - All Services | Requesting security definition data for: ROKU. ID: 2 | 2021-04-29 11:37:29.842 Added historical Intraday data request for ROKU to the queue. | 2021-04-29 11:37:29.842 Intraday data recording state for symbol ROKU is set to download 'Pending'. | 2021-04-29 11:37:29.842 Triggering next historical data download in queue. | 2021-04-29 11:37:29.842 SC Data - All Services | Starting real-time market data updates for: TSLA. ID: 3 Service code: equities.us | 2021-04-29 11:37:29.843 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: TSLA | 2021-04-29 11:37:29.843 SC Data - All Services | Requesting security definition data for: TSLA. ID: 3 | 2021-04-29 11:37:29.843 Added historical Intraday data request for TSLA to the queue. | 2021-04-29 11:37:29.843 Intraday data recording state for symbol TSLA is set to download 'Pending'. | 2021-04-29 11:37:29.843 Triggering next historical data download in queue. | 2021-04-29 11:37:29.843 SC Data - All Services | Starting real-time market data updates for: NVDA. ID: 4 Service code: equities.us | 2021-04-29 11:37:29.843 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NVDA | 2021-04-29 11:37:29.843 SC Data - All Services | Requesting security definition data for: NVDA. ID: 4 | 2021-04-29 11:37:29.843 Added historical Intraday data request for NVDA to the queue. | 2021-04-29 11:37:29.843 Intraday data recording state for symbol NVDA is set to download 'Pending'. | 2021-04-29 11:37:29.843 Triggering next historical data download in queue. | 2021-04-29 11:37:29.843 SC Data - All Services | Starting real-time market data updates for: PSTI. ID: 5 Service code: equities.us | 2021-04-29 11:37:29.843 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: PSTI | 2021-04-29 11:37:29.843 SC Data - All Services | Requesting security definition data for: PSTI. ID: 5 | 2021-04-29 11:37:29.843 Added historical Intraday data request for PSTI to the queue. | 2021-04-29 11:37:29.843 Intraday data recording state for symbol PSTI is set to download 'Pending'. | 2021-04-29 11:37:29.843 Triggering next historical data download in queue. | 2021-04-29 11:37:29.843 SC Data - All Services | Starting real-time market data updates for: SPY. ID: 6 Service code: equities.us | 2021-04-29 11:37:29.849 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: SPY | 2021-04-29 11:37:29.849 SC Data - All Services | Requesting security definition data for: SPY. ID: 6 | 2021-04-29 11:37:29.849 Added historical Intraday data request for SPY to the queue. | 2021-04-29 11:37:29.849 Intraday data recording state for symbol SPY is set to download 'Pending'. | 2021-04-29 11:37:29.849 Triggering next historical data download in queue. | 2021-04-29 11:37:29.849 SC Data - All Services | Starting real-time market data updates for: NIO. ID: 7 Service code: equities.us | 2021-04-29 11:37:29.868 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NIO | 2021-04-29 11:37:29.868 SC Data - All Services | Requesting security definition data for: NIO. ID: 7 | 2021-04-29 11:37:29.869 Added historical Intraday data request for NIO to the queue. | 2021-04-29 11:37:29.869 Intraday data recording state for symbol NIO is set to download 'Pending'. | 2021-04-29 11:37:29.869 Triggering next historical data download in queue. | 2021-04-29 11:37:29.869 SC Data - All Services | Starting real-time market data updates for: NFLX. ID: 8 Service code: equities.us | 2021-04-29 11:37:30.131 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NFLX | 2021-04-29 11:37:30.131 SC Data - All Services | Requesting security definition data for: NFLX. ID: 8 | 2021-04-29 11:37:30.131 SC Data - All Services | Starting real-time market data updates for: ZM. ID: 9 Service code: equities.us | 2021-04-29 11:37:30.132 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZM | 2021-04-29 11:37:30.132 SC Data - All Services | Requesting security definition data for: ZM. ID: 9 | 2021-04-29 11:37:30.132 SC Data - All Services | Starting real-time market data updates for: SHOP. ID: 10 Service code: equities.us | 2021-04-29 11:37:30.132 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: SHOP | 2021-04-29 11:37:30.132 SC Data - All Services | Requesting security definition data for: SHOP. ID: 10 | 2021-04-29 11:37:30.132 SC Data - All Services | Starting real-time market data updates for: GME. ID: 11 Service code: equities.us | 2021-04-29 11:37:30.132 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: GME | 2021-04-29 11:37:30.132 SC Data - All Services | Requesting security definition data for: GME. ID: 11 | 2021-04-29 11:37:30.132 SC Data - All Services | Starting real-time market data updates for: MRNA. ID: 12 Service code: equities.us | 2021-04-29 11:37:30.132 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MRNA | 2021-04-29 11:37:30.132 SC Data - All Services | Requesting security definition data for: MRNA. ID: 12 | 2021-04-29 11:37:30.132 SC Data - All Services | Starting real-time market data updates for: $INX. ID: 13 Service code: sp.index | 2021-04-29 11:37:30.132 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2021-04-29 11:37:30.132 SC Data - All Services | Requesting security definition data for: $INX. ID: 13 | 2021-04-29 11:37:30.132 Mapping ESM21-CME to ESM21. Service code: cme | 2021-04-29 11:37:30.133 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESM21-CME (ESM21). ID: 14 Service code: cme | 2021-04-29 11:37:30.133 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10044 | 2021-04-29 11:37:30.133 SC DTC Delayed Exchange Data | Requesting security definition data for: ESM21-CME (ESM21). ID: 14 | 2021-04-29 11:37:30.133 SC Data - All Services | Starting real-time market data updates for: AMC. ID: 15 Service code: equities.us | 2021-04-29 11:37:30.133 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AMC | 2021-04-29 11:37:30.133 SC Data - All Services | Requesting security definition data for: AMC. ID: 15 | 2021-04-29 11:37:30.133 SC Data - All Services | Starting real-time market data updates for: TWLO. ID: 16 Service code: equities.us | 2021-04-29 11:37:30.133 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: TWLO | 2021-04-29 11:37:30.133 DTC Client socket (1) | Creating socket. | 2021-04-29 11:37:30.133 SC Data - All Services | Requesting security definition data for: TWLO. ID: 16 | 2021-04-29 11:37:30.133 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-04-29 11:37:30.133 DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2021-04-29 11:37:30.133 SC Data - All Services | Starting real-time market data updates for: EYES. ID: 17 Service code: equities.us | 2021-04-29 11:37:30.134 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: EYES | 2021-04-29 11:37:30.134 SC Data - All Services | Requesting security definition data for: EYES. ID: 17 | 2021-04-29 11:37:30.134 SC Data - All Services | Starting real-time market data updates for: RICE. ID: 18 Service code: equities.us | 2021-04-29 11:37:30.134 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: RICE | 2021-04-29 11:37:30.134 SC Data - All Services | Requesting security definition data for: RICE. ID: 18 | 2021-04-29 11:37:30.134 SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-04-29 11:37:30.179 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-04-29 11:37:30.179 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2021-04-29 11:37:30.179 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:30.240 SC DTC Delayed Exchange Data | Sending logon request message. | 2021-04-29 11:37:30.240 SC DTC Delayed Exchange Data | Received logon response. | 2021-04-29 11:37:30.844 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-04-29 11:37:30.844 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-04-29 11:37:30.844 SC DTC Delayed Exchange Data | Successfully connected. | 2021-04-29 11:37:30.844 SC DTC Delayed Exchange Data | Trading is not supported. | 2021-04-29 11:37:30.844 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESM21-CME -> ESM21 | 2021-04-29 11:37:30.844 SC DTC Delayed Exchange Data | Received security definition for symbol ESM21-CME | 2021-04-29 11:37:30.951 HD Request # 79 | Downloading Intraday chart data for VXRT to the file VXRT.scid. Service: equities.us | 2021-04-29 11:37:34.168 HD Request # 79 | Download start date-time: 2021-04-29 11:21:40.000000. File last date-time: 2021-04-29 11:21:40.723020 | 2021-04-29 11:37:34.169 HD Request # 79 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2021-04-29 11:37:34.169 Socket (3) | Creating socket. | 2021-04-29 11:37:34.170 Socket (3) | New receive buffer size: 5242880 | 2021-04-29 11:37:34.170 Socket (3) | Connecting to IP: 8.18.161.133. | 2021-04-29 11:37:34.170 HD Request # 79 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:34.215 HD Request # 79 | Sending historical data logon request message. | 2021-04-29 11:37:34.215 HD Request # 79 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:40. Record interval: 0. Symbol: VXRT | 2021-04-29 11:37:34.656 HD Request # 79 | Decompressing data. | 2021-04-29 11:37:34.695 HD Request # 79 | Receiving Intraday data for VXRT starting at 2021-04-29 11:21:40.029000 | 2021-04-29 11:37:34.739 Socket (3) | CloseSocket call. | 2021-04-29 11:37:34.751 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:34.751 Historical data download thread signaled to stop. | 2021-04-29 11:37:34.751 HD Request # 79 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:41.276000 | 2021-04-29 11:37:34.751 HD Request # 79 | Received 5385 records from 2021-04-29 11:21:40.029000 to 2021-04-29 11:37:32.236000 (15.9 minutes) and wrote 5341 records for VXRT | 2021-04-29 11:37:34.752 HD Request # 79 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:37:32.236000 | 2021-04-29 11:37:34.766 HD Request # 79 | Completion time: 0s | 2021-04-29 11:37:34.766 HD Request # 79 | Intraday data download complete for VXRT. Unique request ID: 79 | 2021-04-29 11:37:34.766 Removing historical data download ID 79. | 2021-04-29 11:37:34.766 Real-time Intraday chart data file updates started for VXRT | 2021-04-29 11:37:34.766 Intraday chart data file opened for VXRT | 2021-04-29 11:37:34.766 HD Request # 79 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:34.766 Triggering next historical data download in queue. | 2021-04-29 11:37:34.766 HD Request # 80 | Downloading Intraday chart data for ROKU to the file ROKU.scid. Service: equities.us | 2021-04-29 11:37:34.766 HD Request # 80 | Download start date-time: 2021-04-29 11:21:38.000000. File last date-time: 2021-04-29 11:21:38.622000 | 2021-04-29 11:37:34.767 HD Request # 80 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2021-04-29 11:37:34.767 Socket (3) | Socket gracefully closed by remote side. | 2021-04-29 11:37:34.767 Socket (3) | Closed. | 2021-04-29 11:37:34.767 Socket (4) | Creating socket. | 2021-04-29 11:37:34.768 Socket (4) | New receive buffer size: 5242880 | 2021-04-29 11:37:34.768 Socket (4) | Connecting to IP: 8.18.161.135. | 2021-04-29 11:37:34.768 HD Request # 80 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:34.810 HD Request # 80 | Sending historical data logon request message. | 2021-04-29 11:37:34.810 Chart #36 has tagged chart #32 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.857 Chart #10 has tagged chart #27 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 Chart #10 has tagged chart #3 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 Chart #10 has tagged chart #36 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 Chart #10 has tagged chart #37 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 Chart #10 has tagged chart #38 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 Chart #10 has tagged chart #4 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 Chart #10 has tagged chart #7 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:34.867 HD Request # 80 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:38. Record interval: 0. Symbol: ROKU | 2021-04-29 11:37:35.252 HD Request # 80 | Decompressing data. | 2021-04-29 11:37:35.266 HD Request # 80 | Receiving Intraday data for ROKU starting at 2021-04-29 11:21:38.622000 | 2021-04-29 11:37:35.268 Socket (4) | CloseSocket call. | 2021-04-29 11:37:35.269 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:35.269 Historical data download thread signaled to stop. | 2021-04-29 11:37:35.269 HD Request # 80 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:51.450000 | 2021-04-29 11:37:35.269 HD Request # 80 | Received 351 records from 2021-04-29 11:21:38.622000 to 2021-04-29 11:37:31.185001 (15.9 minutes) and wrote 350 records for ROKU | 2021-04-29 11:37:35.270 HD Request # 80 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:37:31.185001 | 2021-04-29 11:37:35.276 HD Request # 80 | Completion time: 1s | 2021-04-29 11:37:35.276 HD Request # 80 | Intraday data download complete for ROKU. Unique request ID: 80 | 2021-04-29 11:37:35.276 Removing historical data download ID 80. | 2021-04-29 11:37:35.276 Real-time Intraday chart data file updates started for ROKU | 2021-04-29 11:37:35.276 Intraday chart data file opened for ROKU | 2021-04-29 11:37:35.276 HD Request # 80 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:35.276 Triggering next historical data download in queue. | 2021-04-29 11:37:35.276 HD Request # 81 | Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2021-04-29 11:37:35.276 HD Request # 81 | Download start date-time: 2021-04-29 11:21:40.000000. File last date-time: 2021-04-29 11:21:40.326000 | 2021-04-29 11:37:35.277 HD Request # 81 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2021-04-29 11:37:35.277 Socket (3) | Creating socket. | 2021-04-29 11:37:35.277 Socket (3) | New receive buffer size: 5242880 | 2021-04-29 11:37:35.277 Socket (3) | Connecting to IP: 8.18.161.133. | 2021-04-29 11:37:35.277 Socket (4) | Socket gracefully closed by remote side. | 2021-04-29 11:37:35.281 Socket (4) | Closed. | 2021-04-29 11:37:35.281 HD Request # 81 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:35.317 HD Request # 81 | Sending historical data logon request message. | 2021-04-29 11:37:35.317 VXRT 30 Min #27 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.329 HD Request # 81 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:40. Record interval: 0. Symbol: TSLA | 2021-04-29 11:37:35.332 PSTI 30 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.335 TSLA 30 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.341 TSLA 1 Day #37 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.343 NVDA 1 Day #38 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.344 VXRT 1 Day #32 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.345 VXRT 1 Day #36 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.345 Chart #36 has tagged chart #32 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:35.345 VXRT 30 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.346 HD Request # 81 | Decompressing data. | 2021-04-29 11:37:35.449 HD Request # 81 | Receiving Intraday data for TSLA starting at 2021-04-29 11:21:40.326000 | 2021-04-29 11:37:35.513 Socket (3) | CloseSocket call. | 2021-04-29 11:37:35.519 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:35.519 Historical data download thread signaled to stop. | 2021-04-29 11:37:35.519 HD Request # 81 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:41.978000 | 2021-04-29 11:37:35.520 HD Request # 81 | Received 4232 records from 2021-04-29 11:21:40.326000 to 2021-04-29 11:37:33.842000 (15.9 minutes) and wrote 4231 records for TSLA | 2021-04-29 11:37:35.520 HD Request # 81 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:37:33.842000 | 2021-04-29 11:37:35.525 HD Request # 81 | Completion time: 0s | 2021-04-29 11:37:35.525 HD Request # 81 | Intraday data download complete for TSLA. Unique request ID: 81 | 2021-04-29 11:37:35.525 Removing historical data download ID 81. | 2021-04-29 11:37:35.525 Real-time Intraday chart data file updates started for TSLA | 2021-04-29 11:37:35.525 Intraday chart data file opened for TSLA | 2021-04-29 11:37:35.525 HD Request # 81 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:35.525 Triggering next historical data download in queue. | 2021-04-29 11:37:35.525 HD Request # 82 | Downloading Intraday chart data for NVDA to the file NVDA.scid. Service: equities.us | 2021-04-29 11:37:35.525 HD Request # 82 | Download start date-time: 2021-04-29 11:21:36.000000. File last date-time: 2021-04-29 11:21:36.761000 | 2021-04-29 11:37:35.526 HD Request # 82 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2021-04-29 11:37:35.526 Socket (4) | Creating socket. | 2021-04-29 11:37:35.526 Socket (4) | New receive buffer size: 5242880 | 2021-04-29 11:37:35.526 Socket (4) | Connecting to IP: 8.18.161.135. | 2021-04-29 11:37:35.526 Socket (3) | Socket gracefully closed by remote side. | 2021-04-29 11:37:35.534 Socket (3) | Closed. | 2021-04-29 11:37:35.534 HD Request # 82 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:35.570 HD Request # 82 | Sending historical data logon request message. | 2021-04-29 11:37:35.570 HD Request # 82 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:36. Record interval: 0. Symbol: NVDA | 2021-04-29 11:37:35.583 HD Request # 82 | Decompressing data. | 2021-04-29 11:37:35.609 HD Request # 82 | Receiving Intraday data for NVDA starting at 2021-04-29 11:21:36.761000 | 2021-04-29 11:37:35.610 Socket (4) | CloseSocket call. | 2021-04-29 11:37:35.611 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:35.611 Historical data download thread signaled to stop. | 2021-04-29 11:37:35.611 HD Request # 82 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:44.373000 | 2021-04-29 11:37:35.612 HD Request # 82 | Received 330 records from 2021-04-29 11:21:36.761000 to 2021-04-29 11:37:31.326000 (15.9 minutes) and wrote 329 records for NVDA | 2021-04-29 11:37:35.612 HD Request # 82 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:37:31.326000 | 2021-04-29 11:37:35.619 HD Request # 82 | Completion time: 0s | 2021-04-29 11:37:35.619 HD Request # 82 | Intraday data download complete for NVDA. Unique request ID: 82 | 2021-04-29 11:37:35.619 Removing historical data download ID 82. | 2021-04-29 11:37:35.619 Real-time Intraday chart data file updates started for NVDA | 2021-04-29 11:37:35.619 Intraday chart data file opened for NVDA | 2021-04-29 11:37:35.619 HD Request # 82 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:35.619 Triggering next historical data download in queue. | 2021-04-29 11:37:35.619 HD Request # 83 | Downloading Intraday chart data for PSTI to the file PSTI.scid. Service: equities.us | 2021-04-29 11:37:35.619 HD Request # 83 | Download start date-time: 2021-04-29 11:21:04.000000. File last date-time: 2021-04-29 11:21:04.106000 | 2021-04-29 11:37:35.620 HD Request # 83 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2021-04-29 11:37:35.620 Socket (3) | Creating socket. | 2021-04-29 11:37:35.620 Socket (3) | New receive buffer size: 5242880 | 2021-04-29 11:37:35.620 Socket (3) | Connecting to IP: 8.18.161.133. | 2021-04-29 11:37:35.620 Socket (4) | Socket gracefully closed by remote side. | 2021-04-29 11:37:35.628 Socket (4) | Closed. | 2021-04-29 11:37:35.628 HD Request # 83 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:35.660 HD Request # 83 | Sending historical data logon request message. | 2021-04-29 11:37:35.660 HD Request # 83 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:04. Record interval: 0. Symbol: PSTI | 2021-04-29 11:37:35.674 HD Request # 83 | Decompressing data. | 2021-04-29 11:37:35.759 HD Request # 83 | Receiving Intraday data for PSTI starting at 2021-04-29 11:21:04.106000 | 2021-04-29 11:37:35.760 Socket (3) | CloseSocket call. | 2021-04-29 11:37:35.761 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:35.761 Historical data download thread signaled to stop. | 2021-04-29 11:37:35.761 HD Request # 83 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:51.436000 | 2021-04-29 11:37:35.761 HD Request # 83 | Received 76 records from 2021-04-29 11:21:04.106000 to 2021-04-29 11:36:49.403000 (15.8 minutes) and wrote 75 records for PSTI | 2021-04-29 11:37:35.761 HD Request # 83 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:36:49.403000 | 2021-04-29 11:37:35.767 HD Request # 83 | Completion time: 0s | 2021-04-29 11:37:35.767 HD Request # 83 | Intraday data download complete for PSTI. Unique request ID: 83 | 2021-04-29 11:37:35.767 Removing historical data download ID 83. | 2021-04-29 11:37:35.767 Real-time Intraday chart data file updates started for PSTI | 2021-04-29 11:37:35.767 Intraday chart data file opened for PSTI | 2021-04-29 11:37:35.767 HD Request # 83 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:35.767 Triggering next historical data download in queue. | 2021-04-29 11:37:35.767 HD Request # 84 | Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us | 2021-04-29 11:37:35.768 HD Request # 84 | Download start date-time: 2021-04-29 11:21:41.000000. File last date-time: 2021-04-29 11:21:41.398000 | 2021-04-29 11:37:35.768 HD Request # 84 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2021-04-29 11:37:35.769 Socket (4) | Creating socket. | 2021-04-29 11:37:35.769 Socket (4) | New receive buffer size: 5242880 | 2021-04-29 11:37:35.769 Socket (4) | Connecting to IP: 8.18.161.135. | 2021-04-29 11:37:35.769 Socket (3) | Socket gracefully closed by remote side. | 2021-04-29 11:37:35.775 Socket (3) | Closed. | 2021-04-29 11:37:35.776 Chart #35 has tagged chart #24 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:35.838 HD Request # 84 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:35.844 HD Request # 84 | Sending historical data logon request message. | 2021-04-29 11:37:35.844 Chart #13 has tagged chart #24 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:35.844 Chart #13 has tagged chart #28 for full recalculation. Chartbook: default.Cht | 2021-04-29 11:37:35.844 PSTI 30 Min #28 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.854 HD Request # 84 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:41. Record interval: 0. Symbol: SPY | 2021-04-29 11:37:35.864 PSTI 1 Day #24 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.867 VXRT 1 Day #32 | Performing a full recalculation because it has been tagged. Chartbook: default.Cht | 2021-04-29 11:37:35.868 HD Request # 84 | Decompressing data. | 2021-04-29 11:37:35.885 HD Request # 84 | Receiving Intraday data for SPY starting at 2021-04-29 11:21:41.199000 | 2021-04-29 11:37:35.923 Socket (4) | CloseSocket call. | 2021-04-29 11:37:35.943 Historical data download thread signaled to stop. | 2021-04-29 11:37:35.943 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:35.944 HD Request # 84 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:42.405000 | 2021-04-29 11:37:35.944 HD Request # 84 | Received 9779 records from 2021-04-29 11:21:41.199000 to 2021-04-29 11:37:32.183000 (15.8 minutes) and wrote 9772 records for SPY | 2021-04-29 11:37:35.944 HD Request # 84 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:37:32.183000 | 2021-04-29 11:37:35.949 HD Request # 84 | Completion time: 0s | 2021-04-29 11:37:35.950 HD Request # 84 | Intraday data download complete for SPY. Unique request ID: 84 | 2021-04-29 11:37:35.950 Removing historical data download ID 84. | 2021-04-29 11:37:35.950 Real-time Intraday chart data file updates started for SPY | 2021-04-29 11:37:35.950 Intraday chart data file opened for SPY | 2021-04-29 11:37:35.950 HD Request # 84 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:35.950 Triggering next historical data download in queue. | 2021-04-29 11:37:35.950 HD Request # 85 | Downloading Intraday chart data for NIO to the file NIO.scid. Service: equities.us | 2021-04-29 11:37:35.950 HD Request # 85 | Download start date-time: 2021-04-29 11:21:40.000000. File last date-time: 2021-04-29 11:21:40.117004 | 2021-04-29 11:37:35.950 HD Request # 85 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2021-04-29 11:37:35.950 Socket (3) | Creating socket. | 2021-04-29 11:37:35.950 Socket (3) | New receive buffer size: 5242880 | 2021-04-29 11:37:35.950 Socket (3) | Connecting to IP: 8.18.161.133. | 2021-04-29 11:37:35.950 Socket (4) | Socket gracefully closed by remote side. | 2021-04-29 11:37:35.960 Socket (4) | Closed. | 2021-04-29 11:37:35.960 HD Request # 85 | Setting DTC encoding to Binary VLS | 2021-04-29 11:37:35.991 HD Request # 85 | Sending historical data logon request message. | 2021-04-29 11:37:35.991 HD Request # 85 | Requesting Intraday data. Start date-time: 2021-04-29 11:21:40. Record interval: 0. Symbol: NIO | 2021-04-29 11:37:36.007 HD Request # 85 | Decompressing data. | 2021-04-29 11:37:36.166 HD Request # 85 | Receiving Intraday data for NIO starting at 2021-04-29 11:21:40.117000 | 2021-04-29 11:37:36.222 Socket (3) | CloseSocket call. | 2021-04-29 11:37:36.234 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-04-29 11:37:36.234 Historical data download thread signaled to stop. | 2021-04-29 11:37:36.234 HD Request # 85 | Timestamp of first Intraday data file record written: 2021-04-29 11:21:41.243000 | 2021-04-29 11:37:36.234 HD Request # 85 | Received 7400 records from 2021-04-29 11:21:40.117000 to 2021-04-29 11:37:34.888000 (15.9 minutes) and wrote 7395 records for NIO | 2021-04-29 11:37:36.235 HD Request # 85 | Add time&sales data | Remembered last file record date-time: 2021-04-29 15:37:34.888000 | 2021-04-29 11:37:36.240 HD Request # 85 | Completion time: 1s | 2021-04-29 11:37:36.240 HD Request # 85 | Intraday data download complete for NIO. Unique request ID: 85 | 2021-04-29 11:37:36.240 Removing historical data download ID 85. | 2021-04-29 11:37:36.240 Real-time Intraday chart data file updates started for NIO | 2021-04-29 11:37:36.240 Intraday chart data file opened for NIO | 2021-04-29 11:37:36.240 HD Request # 85 | Enabling Intraday chart updating for symbol. | 2021-04-29 11:37:36.240 Triggering next historical data download in queue. | 2021-04-29 11:37:36.240 No download requests in the queue to start downloads for. | 2021-04-29 11:37:36.240 Socket (3) | Socket gracefully closed by remote side. | 2021-04-29 11:37:36.255 Socket (3) | Closed. | 2021-04-29 11:37:36.255 |
| [2021-04-29 16:19:15] |
| John - SC Support - Posts: 31758 |
|
This is the problem: Allow Support for Sierra Chart Data Feeds is disabled.
You need to have this setting set to Yes. Refer to the information here: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-29 16:28:13] |
| krizzay95 - Posts: 3 |
|
Thank you! That helped!
|
To post a message in this thread, you need to log in with your Sierra Chart account: