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Date/Time: Mon, 25 Oct 2021 10:08:56 +0000



[Sticky] [Locked] - New Super Enhanced Trade Simulation Service

[2021-04-23 08:22:37]
Sierra_Chart Engineering - Posts: 1975
We are finally ready to release our new greatly enhanced and much easier to use server-side trade simulation service.

We will be posting the details here. We would should have this ready to be released at the end of the day Friday but we will see. Should not be later than the end of the day Monday.

We will put together an instructional video.

This new service, allows you to create accounts directly within Sierra Chart, and share them with other users either with read/write or read only access.

And an upcoming feature is to publicly share your trading results. This will all be accessible within Sierra Chart.

The old service is going to be shut down before the end of May. The old service is what is documented here:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php

That documentation linked above is still relevant, but the service is going to be greatly enhanced.

We will provide migration instructions for those users using that service.

More details to follow...

Most of the needed functionality to use the new service exists in version 2251 but more work is needed that we hope to complete by the end of the day Friday, 2021-04-23.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-04-24 01:08:31
[2021-04-23 09:25:28]
Sierra Chart Engineering - Posts: 98293
The below information has been updated and corrected:

One thing to be aware of if you are using the existing Simulated Futures Trading service, is that all of the order fill history, orders and positions will be migrated over but not account balances. You will be able to re-create the same account balance though.

One of the most important changes, is that trade accounts are created and managed directly within Sierra Chart and have no connection at all any longer to our web-based services. Everything is direct to the trading server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-04-23 09:51:46
[2021-04-23 21:54:01]
58LesPaul - Posts: 278
The link in the first post shows an error.

Is this suppose to replace Chart Replay or something totally different?

Thanks
[2021-04-24 01:08:50]
Sierra Chart Engineering - Posts: 98293
We apologize for that. The link is corrected.

No, this does not replace chart replay. It is a server-based trade simulation system which supports a true and realistic simulation environment which allows the filling of orders when Sierra Chart is not running, allows you to share your trading activity, and monitor others trading activity and collaborate.

For example, maybe you want to evaluate the performance of others to determine if they should be given a funded trading account. And this will also be possible with live trading as well.

And also prevent someone from altering trading activity. So it provides a good track record of trading.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-04-24 01:12:17
[2021-04-24 02:43:41]
Sierra Chart Engineering - Posts: 98293
We will be releasing the new functionality this evening 2021-04-23 .
Sierra Chart Support - Engineering Level

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[2021-04-26 08:42:16]
Sierra Chart Engineering - Posts: 98293
We will put together documentation and a basic video today for the new functionality.
Sierra Chart Support - Engineering Level

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[2021-04-27 21:01:46]
Sierra Chart Engineering - Posts: 98293
Updated documentation:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#SetupInstructions

As can be seen, the setup of a trading account is extremely simple. If you want to share the account with another user that can be done through Read-Only or Read/Write Sharing tabs. You just simply add the Sierra Chart account name/username of the other user.

You will still always be the authorized user and the only one who can adjust account balances unless you make them an authorized user.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-04-27 21:04:15
[2021-04-27 23:01:04]
Ticks - Posts: 48
Is there a feature to apply a Rising Trailing Max Drawdown?
Which is the type of rule used by some evaluators like LeeLoo.
https://support.leelootrading.com/kb/a44/rising-trailing-max-drawdown-explained.aspx
[2021-04-28 00:46:28]
Sierra Chart Engineering - Posts: 98293
Yes definitely this is supported. It is this setting (Trade >> Trade Account Monitor >> Edit Trade Account>> Main):
UseTrailingAccountValueToNotAllowIncreaseInPositions

We need to document it and we want to add a separate trailing amount for it. Right now it relies upon the daily loss limit value for the trail amount, but we have to look at the code again to confirm.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-04-28 02:01:46
[2021-04-28 02:21:33]
Ticks - Posts: 48
UseTrailingAccountValueToNotAllowIncreaseInPositions
The LeeLoo and EarnToTrade Rising Trailing Max Drawdown doesnt prevent an increase in positions and isn't based on the daily lost limit.
LeeLoo trails the highest open equity value while in a trade intraday.

While EarnToTrade Rising Trailing Max Drawdown calculates on highest account value after a trade is closed.
It would be good to have both options available and to be able to set the max drawdown amount.
Date Time Of Last Edit: 2021-05-06 01:53:06
[2021-05-05 03:31:25]
Sierra_Chart Engineering - Posts: 1975
In version 2254, Trade >> Trade Account Monitor >> Manage >> Edit Trade Account >> Symbol/Product Limits and Symbol Commissions are now functional.

The settings related to Master Firm Control Account are for our own use and for clearing firm use. So they are not applicable and it is not possible for the individual users to set an account to be a master firm control account.

It is not possible to create trade accounts any longer on the old system and the old system will be shut down May 31, 2021.

When the new functionality was released April 23, we took a copy of the orders, positions and order fills from the existing systems for both the real time and delayed trade simulation services.

Basically to migrate to the new system what you do is you just create an account on the new system which uses the same account identifier you had on the old system and then you will have access to all the existing orders, positions and order fill history.


Instructions:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#SetupInstructions


If anything appears to be missing let us know. We can copy over any missing history from the old system. It is recommended when you transition, to do this when all of your positions are flat.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-05-05 03:33:56
[2021-05-05 03:52:38]
j4ytr4der_ - Posts: 428
Did the video get posted anywhere? I'd really like to see what's new, I hadn't noticed any changes in the last week and I use the service every day.
[2021-05-05 05:06:35]
Sierra_Chart Engineering - Posts: 1975
No we did not yet do a video yet. We are still finishing with some of the master firm control account functionality..

It really would not have said anything more than is in the documentation at this point.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-05-05 05:07:23
[2021-05-06 02:40:20]
Ticks - Posts: 48
A video is needed as I am unable to locate the ability to create a sim account based on a template.
[2021-05-06 09:33:05]
Sierra_Chart Engineering - Posts: 1975
Templates are not supported. Is this for a simulation trade account which is to be monitored by someone else?
Sierra Chart Support - Engineering Level

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[2021-05-06 16:46:32]
j4ytr4der_ - Posts: 428
Templates for regular users would be REALLY nice. I like to setup different accounts for different areas of work, focusing on specific setups, strategies, etc. But I always want the same basic starting parameters and I wish I could use a template to quickly just bang out a new account any time.
[2021-05-06 19:28:06]
Sierra_Chart Engineering - Posts: 1975
We will see about duplicating existing accounts and basing a new trading account on them. We will look into that later.
Sierra Chart Support - Engineering Level

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[2021-05-07 01:56:45]
Ticks - Posts: 48
Templates are not supported. Is this for a simulation trade account which is to be monitored by someone else?
No, I wanted to see if there was a LeeLoo or Earn2Trade template available and practice using their template rules to practice before taking one of their evaluations.
[2021-05-07 02:33:31]
Sierra Chart Engineering - Posts: 98293
No there is not a template for these.

The LeeLoo and EarnToTrade Rising Trailing Max Drawdown doesnt prevent an increase in positions
This does not make sense. Otherwise, what would be the purpose of Rising Trailing Max Drawdown? It would be effectively meaningless. It has to do something.

isn't based on the daily lost limit.
LeeLoo trails the highest open equity value while in a trade intraday.

While EarnToTrade Rising Trailing Max Drawdown calculates on highest account value after a trade is closed.
Is it a fixed trailing currency amount? We need further details.

It still is not clear how this works.
Sierra Chart Support - Engineering Level

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[2021-05-07 03:56:23]
Ticks - Posts: 48
It still is not clear how this works.
Direct quote from LeeLoo website.
Rising Trailing Drawdown, Explained to you by a Leeloo Trader
Each Evaluation Subscription plan has a specific max drawdown amount. For example, the 12 Contract account, which is also $100,000.. has a max draw down of $3000.
This means that the max you can lose is $3000 from the highest profit point (OPEN EQUITY, not closed profit), that your account reaches at any moment.
For example, you begin the first day with $100,000.. and the max you can lose is $3000 or a low of $97,000. You place your first trade and the active trade is in profit $600.. your max drawdown always TRAILS the profit peak in real time.. so now the max drawdown is $97,600. ($100,600- $3000 = $97,600). However.. you have not closed the trade yet.. and by the time you close the trade you only made $100 profit. Your max drawdown remains at $97,600- even though you only have $100,100 in the account. (because at one time during an active trade you reached a peak of $100,600). The max drawdown always trails by $3000 from the highest point. This is why, during the evaluation phase, you need to try and take profit as best you can when presented the opportunity.

Hopefully the direct link below will help explain how it works.

https://support.leelootrading.com/kb/a44/rising-trailing-max-drawdown-explained.aspx
Date Time Of Last Edit: 2021-05-07 04:02:53
[2021-05-08 06:34:42]
Sierra Chart Engineering - Posts: 98293
Regarding post #20, we will look that over.
Sierra Chart Support - Engineering Level

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[2021-05-09 07:28:24]
Sierra Chart Engineering - Posts: 98293
In this post we have described the calculation method for enforcing a position limit:
https://www.sierrachart.com/SupportBoard.php?PostID=265327#P265327

This functionality is the same for simulated trading and also for the upcoming direct CME order routing. A common code base is used.

To set a position limit with the Trading Evaluator or the Trading Evaluator-Delayed services, follow the instructions below:

The below instructions also assume you have already created a trading account on the new enhanced trade simulation service (Trading Evaluator service).

1. Update to the latest pre-release (2255):
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

2. Select Trade >> Trade Accounts Monitor.

3. In the list of accounts, select the account that you want to edit and you want to set the position limit on.

4. Select Manage >> Edit Trade Account on the Trade Accounts Monitor menu.

5. From the menu at the top select Symbol/Product Limits.

6. In the drop down list box below "Add New Symbol Limits" , select a particular symbol/product you want to add a limit for.

7. Click on the [Add] button twice. You know that you clicked on the button, when you see an * momentarily appear to the left of (button) on the left.

8. The symbol will then be in the Current Symbol Limits list above.

9. Set the Trade Position Limit to what you want. Needs to be a positive number and applies equally to long or short positions.

10. Repeat steps 6 through 9 for other symbols as necessary.

11. Press the Commit button. You should then get a prompt indicating the commit is successful. There is only a need to commit, after adding/modifying/removing the product limits for one or more symbols.

You have now successfully set a symbol limit for your trade account for that symbol/product.

----
Offer:

We are putting out an offer, that the first Sierra Chart user who is able to overcome this position limit and create a position which exceeds the Position Limit you have set for a symbol, and provides instructions on how to do so, will be provided one year of free Sierra Chart usage time.

Try doing things like increasing one side of the Attached Orders (Target or Stop), to greater than the position limit and see if you can do that.

If you are able to do this, just simply post here with the information. And then we will verify.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-05-09 09:24:37
[2021-05-09 09:51:22]
Sierra Chart Engineering - Posts: 98293
Try doing things like increasing one side of the Attached Orders (Target or Stop), to greater than the position limit and see if you can do that.
We notice that you can increase the quantity of the Attached Orders without restriction before they have filled, but that quantity is not real and will just get replaced with the parent order quantity when the Attached Orders become active.

There is a very deliberate design and safety checks to ensure the child/Attached Orders do not exceed the parent order quantity.

But we are going to look into this some more. The operation really needs to be disallowed.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-05-09 20:19:25
[2021-05-11 07:13:44]
Sierra Chart Engineering - Posts: 98293
Version 2256, supports deleting a trade account through Trade >> Trade Account Monitor >> Manage >> Edit Trade Account >> Manage Trade Account >> Delete Trade Account (Button).

2258 supports duplicating a trade account. Trade >> Trade Account Monitor. Select the trade account in the list and then select Manage >> Duplicate Trade Account.

By duplicating a trade account, you can use existing accounts as a template.

If you do not use a trade account any longer, then please delete it. It will not remove the history. You can always re-create the account to get back access to the history. We will automatically delete accounts, if they have been inactive for more than six months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-05-11 20:01:44]
User852559 - Posts: 28
In 2258 when using Sim1 account (I haven't managed anything with the account through the new features...this is just a default Sim1 account) I am able to exceed my global position limit (in this case set to 5 contracts). If I hit flatten and cancel once my position exceeds the global limit, only the attached orders are cancelled, but the position is not flattened. I have to manually close contracts until I am below the global limit and only then can I use flatten and cancel to flatten the position entirely. Is this expected behavior or do I need to change settings somewhere? Thanks
[2021-05-11 20:05:03]
j4ytr4der_ - Posts: 428
The global position limit being discussed here only applies to the Sim Futures Trading Service, as far as I am aware.
[2021-05-11 20:09:26]
Sierra Chart Engineering - Posts: 98293
The Global Position Limit does not work with Sierra Chart Trade Simulation Mode.

What we are referring to is position limits on individual symbols when using this service:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#Introduction

Regarding post #25, we need to know what limits you have set for orders and positions and on what symbols and where specifically.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-05-11 20:11:23
[2021-05-13 07:20:53]
cnev - Posts: 13
Hi, I am using installation 2258 in the evaluation environment and it wont allow me to switch onto Sim Mode. I can activate SIM from chart replay still.
[2021-05-13 13:21:48]
John - SC Support - Posts: 11555
That is correct, you can not use Simulation Mode in combination with the Trading Evaluator Service. They both serve the same function, therefore there is no need to switch to Simulation Mode when you are connected to the Evaluator.

If you really want to be in Simulation mode, then you would need to change your service either to your regular trading service, or to SC Data - All Services.
[2021-05-13 16:44:05]
j4ytr4der_ - Posts: 428
To be clear cnev, you don't use "sim mode" if you want to use the Simulation Service. "sim mode" is only used if you want to do replays since you cannot do replay/backtests with the sim service. The simulation service is essentially treated the same as any other live account.

I barely ever touch the built-in sim mode anymore, unless I am doing a replay for some reason... usually to test out a spreadsheet or other study I'm working on.
[2021-05-13 22:38:45]
Ticks - Posts: 48
Im looking forward to when a LeeLoo, Earn2Trade or Uprofit templates are available so i can start training to prepare to take one of their funding evaluation test.
[2021-05-14 00:38:16]
j4ytr4der_ - Posts: 428
I think the intended approach is that you create your own "template" for whatever rules you want to have apply, and then you can just clone/duplicate that "template account" and name it whatever you want, and use it for whatever purpose. I don't know that SC intends to provide us templates, in fact I don't really see that being a sensible thing for them to spend time on when there are only a few rules, and any of us could set them up for a given combine in a few minutes.
[2021-05-14 01:28:41]
Ticks - Posts: 48
@j4ytr4der_
I think the intended approach is that you create your own "template" for whatever rules you want to have apply, and then you can just clone/duplicate that "template account" and name it whatever you want, and use it for whatever purpose.
Until SC can provide or fulfill the ability for myself or a funding company to apply the rule in post #20 then your "thinking"approach is invalid.

I don't know that SC intends to provide us templates, in fact I don't really see that being a sensible thing for them to spend time on when there are only a few rules, and any of us could set them up for a given combine in a few minutes.
From post#4 For example, maybe you want to evaluate the performance of others to determine if they should be given a funded trading account.

Also a screen shot in their documentation shows an Apteros (a funding company) template being chosen.
Perhaps you should just stick to the concerns and needs that you have and let the needs of other SC customers get heard and resolved by the SC team.
Without the degrading of other peoples ideas or needs to what you think is "sensible" or not.
Date Time Of Last Edit: 2021-05-14 01:33:11
[2021-05-14 14:40:48]
j4ytr4der_ - Posts: 428
Wow. OK fine I shall not comment on anything of yours. And to think, I had the sense this was a public forum open to all...
[2021-05-15 05:47:28]
Ticks - Posts: 48
And to think, I had the sense this was a public forum open to all...
That's the problem with people like you.
You like to degrade, insult and demean other peoples ideas as a means to silence/censor them.
Then you will screech the idea of a "public forum open to all... " when you are told to mind your own business and not degrade or insult other peoples ideas that don't fall in line with yours.
Date Time Of Last Edit: 2021-05-15 05:52:34
[2021-05-15 08:51:49]
binaryduke - Posts: 295
Ironic that a user with an expired SC account that is looking to train on sim using evaluator rules prior to taking a trader evaluation (and by implication is likely not trading live) is strongly presenting their needs as important on a board that is for users of Sierra Chart...
[2021-05-15 20:43:09]
Ticks - Posts: 48
Ironic that a user with an expired SC account that is looking to train on sim using evaluator rules prior to taking a trader evaluation (and by implication is likely not trading live) is strongly presenting their needs as important on a board that is for users of Sierra Chart...

No,binaryduke.
What is "Ironic" is that your 1st and only post to this thread is to attack and try to demean another SC user.
Based on something(my forum account with SC) that is none of your business.

I am a paying SC user.How I pay for my use of SC is none of your business either.
How I trade, when I trade and why i want to trade with another companies money is also none of your business.
You and your buddy cant seem to be able to refrain from condescending, attempting to degrade people and censor (This isn't your socialist Facebook or Twitter.)because their ideas don't match yours.
Do not respond back to any of my posting in this thread.

If you have something positive or negative to contribute to this "New Super Enhanced Trade Simulation Service" thread without attacking or being condescending to me or anyone else with ideas.
Then I look forward and welcome your input to make the new SC service even better..
However, if you prefer to do the opposite, socialist Facebook or Twitter will love to hear from you as much as possible.
Date Time Of Last Edit: 2021-05-15 21:13:15
[2021-05-23 21:18:38]
Sierra Chart Engineering - Posts: 98293
We identified a few bugs with the setting of trade account settings through Trade >> Trade Accounts Monitor >> Manage.

The Use Percent of Required Margin for Day Trading was not getting updated. This is fixed.

For the Symbol Commissions tab, when performing a Commit after adding symbols to that tab, that would result in a stack overflow and a shutdown of Sierra Chart. This is fixed.

If symbol commissions were set, they were not getting updated upon a Update operation. This is fixed.

Some of these issues are resolved on the server. Some require a Sierra Chart update. We are releasing version 2262 in a few minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-05-23 21:29:41
[2021-05-26 03:05:12]
Sierra_Chart Engineering - Posts: 1975
We discovered another problem. The time zone conversion for the time range to use the day trade margin percentage, was not being done correctly. It was not considering whether daylight savings time was in effect.

This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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[2021-05-29 21:43:07]
Sierra_Chart Engineering - Posts: 1975
Regarding the duplicate functionality:
2258 supports duplicating a trade account. Trade >> Trade Account Monitor. Select the trade account in the list and then select Manage >> Duplicate Trade Account.

By duplicating a trade account, you can use existing accounts as a template.
This actually was not released. It was only part of our debug builds. The menu command will do nothing at this time in the versions released to this date.

And we subsequently have realized that this functionality requires further implementation to be fully functional. It should be out later this week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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Date Time Of Last Edit: 2021-05-29 21:43:46
[2021-06-03 03:13:33]
Sierra Chart Engineering - Posts: 98293
Version 2269, supports duplicating a trading account. We will put together the detailed documentation for this.

There actually was a lot of implementation details to get this working properly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-06-03 03:14:05
[2021-06-05 02:46:59]
Sierra_Chart Engineering - Posts: 1975
The new enhanced Simulated Trading Service which is documented here:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php

has been released.

The old service will be discontinued June 19, 2021.

To use the new service, if you are not already using it, follow the instructions below:

1. Update Sierra Chart to the latest release. Instructions:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

2. After the update, in your installation of Sierra Chart which you use with this simulated trading service, select "Global Settings >> Data/Trade Service Settings".

3. The "Current Selected Service" needs to be set to "Trading Evaluator" or "Trading Evaluator-Delayed".

4. Set the "Service Settings >> Use Enhanced Trade Simulation Service" to Yes.

5. Press OK.

6. Reconnect to the data feed:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect

7. Create your trading account as documented here if it does not exist on the new service:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#SetupInstructions

It will not be possible to connect to the old service, after June 19, 2021.

All of the order fill history has been copied over as of this time to the new service from the old service. This is why it is important to transition to the new service, as soon as possible, and not do any trading on the old service any longer because any trading you do on the old service, as of 2021-06-05, the order fill history will not be on the new service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-06-05 02:48:34
[2021-06-07 16:28:11]
User7494002 - Posts: 5
I am currently in the trading evaluator for Apteros Trading but I have since been removed from it on my account, Attached are the before & after pictures. I tried to add the account but it appears I used the wrong account name & now I can't complete the process. Further attempts to connect it have not been successful. Any help in reconnecting the account so as to continue the process would be wonderful
imageBefore.png / V - Attached On 2021-06-07 16:25:43 UTC - Size: 21.36 KB - 137 views
imageAfter.png / V - Attached On 2021-06-07 16:25:53 UTC - Size: 42.86 KB - 108 views
imagetrade evaluator error.png / V - Attached On 2021-06-07 16:26:04 UTC - Size: 158.79 KB - 116 views
[2021-06-07 21:04:53]
Sierra Chart Engineering - Posts: 98293
The simulated trading account is set up and already assigned to your Sierra Chart username. There is nothing more you need to do.

Have you done this:
After the update, in your installation of Sierra Chart which you use with this simulated trading service, select "Global Settings >> Data/Trade Service Settings".

The "Current Selected Service" needs to be set to "Trading Evaluator".

Set the "Service Settings >> Use Enhanced Trade Simulation Service" to Yes.

Press OK.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-06-07 21:08:14
[2021-06-07 22:20:05]
User7494002 - Posts: 5
I have updated Sierra to 2270 & set the simulator to "Yes". However, I made a mistake of trying to setup the account again initially as it was missing & named it Apteros. I deleted the account according to the instructions mentioned in the guidelines but it still shows up as the only account in the drop-down menu. The right account is "bidsstackedgmailcom" but it doesn't show up in the drop down
imageaccount shown.png / V - Attached On 2021-06-07 22:19:54 UTC - Size: 69.44 KB - 94 views
[2021-06-07 22:33:02]
Sierra Chart Engineering - Posts: 98293
Select Help >> About within Sierra Chart. Do you see the same account name that you are logged into this support board with?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-06-07 22:38:22]
User7494002 - Posts: 5
Yes I do. It also seems to be fine on the account as well. THANK YOU
imageaccount shown 1.png / V - Attached On 2021-06-07 22:38:07 UTC - Size: 57.64 KB - 102 views
[2021-06-07 22:43:23]
Sierra Chart Engineering - Posts: 98293
We see the account listed on the Trade Window now in this latest screenshot. So you are all set.
Sierra Chart Support - Engineering Level

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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-06-08 14:20:44]
j4ytr4der_ - Posts: 428
I'm having an issue I haven't run into before on one of my sim accounts. Trades in ES keep getting rejected due to insufficient NLV, as it's requiring 100% margin. In the settings, it's set to use 5%. I've reconnected, and also updated to the current release. There's just under $7k for account balance. I can't figure out why it's requiring 100% margin... any suggestions?
[2021-06-08 19:49:34]
davidaguilera - Posts: 2
Currently in Apteros tryout. Made new account after updating SC and going through the steps listed in the SC website to activate new Sim mode. Made new account name the same as SC account username, instead of Email as requested by Apteros. Tried making new account w/ my email, keep getting error message in screenshot. Seems like the only issue is the account name, SC will not let me create account w/ that name specifically. I can create accounts w/ other name (used "12345" right now, worked perfectly fine), just not my Email address (name of Apteros tryout account). Please advise
imageSierra Chart Error Message New Sim.PNG / V - Attached On 2021-06-08 19:47:23 UTC - Size: 89.47 KB - 105 views
Attachment Deleted.
[2021-06-09 08:42:14]
Sierra_Chart Engineering - Posts: 1975
Regarding post #50 you do not need to create a new account, your trading account has already been moved to the new simulation system. You just need to follow these instructions:

To continue to use this service, you need to follow the below instructions:

Update Sierra Chart to the latest release:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

After the update, in your installation of Sierra Chart which you use with this simulated trading service, select "Global Settings >> Data/Trade Service Settings".

The "Current Selected Service" needs to be set to "Trading Evaluator".

Set the "Service Settings >> Use Enhanced Trade Simulation Service" to Yes.

Press OK.

Reconnect to the data feed:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect

You should see your new account on the Trade Window:
https://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount


I'm having an issue I haven't run into before on one of my sim accounts. Trades in ES keep getting rejected due to insufficient NLV, as it's requiring 100% margin. In the settings, it's set to use 5%. I've reconnected, and also updated to the current release. There's just under $7k for account balance. I can't figure out why it's requiring 100% margin... any suggestions?
Percent of margin can now be set per product. Edit your trade account, and then go to the Symbol Limits tab and then set Use Percent of Required Margin to 0 to disable this for the product. Do that for all listed products. Also do that for ALL_SYMBOLS. That may be the only listed product.
Sierra Chart Support - Engineering Level

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https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-06-09 15:34:31
[2021-06-09 13:23:14]
j4ytr4der_ - Posts: 428
Thanks but I actually want it to use margin, I like to recreate as close as I can, a live account so I chose to go with 5% margin as a starting point. I feel like something changed because my account balance has not grown significantly and I used to be able to place trades in ES without any issue, but now I can't.
[2021-06-09 14:35:04]
davidaguilera - Posts: 2
List of trading accounts when using new trading service is empty. Keep getting error messages when I try placing orders in the DOM ("account not authorized"). Issues began when I switched over to new simulator service.
imageSierra Chart Error Message New Sim 3.PNG / V - Attached On 2021-06-09 14:34:12 UTC - Size: 48.46 KB - 95 views
imageSierra Chart Error Message New Sim 4.PNG / V - Attached On 2021-06-09 14:34:16 UTC - Size: 175.21 KB - 78 views
[2021-06-09 15:14:12]
Sierra_Chart Engineering - Posts: 1975
Regarding post #53, this is resolved. It appears as though there were invalid characters in the SC username, that was assigned to the trading account.

Reconnect to the data feed:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

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https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-06-09 15:14:49
[2021-06-09 17:36:06]
Sierra Chart Engineering - Posts: 98293
Thanks but I actually want it to use margin, I like to recreate as close as I can, a live account so I chose to go with 5% margin as a starting point. I feel like something changed because my account balance has not grown significantly and I used to be able to place trades in ES without any issue, but now I can't.
On the Symbol Limits tab of the Manage >>Edit Trade Account window, you just need to set the Use Percent of Required Margin to 0 to disable this for the product. Do that for all listed products. Also do this for ALL_SYMBOLS. Once you do this the global percentage will apply.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-06-09 17:37:11
[2021-06-11 17:07:51]
j4ytr4der_ - Posts: 428
OK thanks I will look into that.

Another question, is the trade sharing feature live yet? I'm trying to set it up with another user so I can monitor his trades, but we can't get it to work. Where exactly should he be putting my username in and how do we get it to stick? So far every time we put my name in and commit, as soon as the window is closed and reopened, my name is gone.
[2021-06-12 05:38:23]
Sierra_Chart Engineering - Posts: 1975
Here is the documentation for this:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#ProvideRead-onlyAccessToTradeAccountToAnotherUser

This documentation has to be followed by this "other user". They will be adding your username.
Sierra Chart Support - Engineering Level

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https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-06-12 05:39:06
[2021-06-12 23:28:58]
j4ytr4der_ - Posts: 428
That's what we did, numerous times, and it just would never stick. We'll try it again, maybe there was a momentary glitch in the matrix.
[2021-06-13 02:57:40]
Sierra Chart Engineering - Posts: 98293
Definitely should not be any trouble. Are there any error messages that display after the operation?

Provide us a screenshot, of the Trade Account Settings window after you add the username. If you still have trouble, we need to do a remote assistance operation to see what is happening in this case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-06-13 02:57:54
[2021-06-13 03:37:23]
j4ytr4der_ - Posts: 428
There were no errors, he would put in my name, commit it, and once the window was closed and re-opened, my name would be gone. It never appeared in the drop down of valid names either. We'll try it again at some point soon, maybe I'll do a screen capture of the whole thing.
[2021-06-13 04:46:14]
Sierra Chart Engineering - Posts: 98293
There is no need to perform a commit. We do not think the right procedure is being followed. Carefully go through the instructions here again:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#ProvideRead-onlyAccessToTradeAccountToAnotherUser

And also update to the very latest prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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Date Time Of Last Edit: 2021-06-13 04:46:29
[2021-06-14 03:53:48]
j4ytr4der_ - Posts: 428
Looks like he needed to be on the latest prerelease, we got it working finally.
[2021-06-14 04:56:31]
Sierra Chart Engineering - Posts: 98293
Really that should not have mattered. There must have been some other issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-06-16 18:39:17]
User902842 - Posts: 4
Hello
I have a question
When opening a position, e.g. in gold, I can see the open position and stop loss, because I set it like that, but after about 2 minutes
cancels my transactions and I have such a message attached in the e-mail. Do you know why this is so?
Regards
Daniel
Attachment Deleted.
Private File
[2021-06-17 05:53:46]
Sierra_Chart Engineering - Posts: 1975
Post #64 is about live trading with Transact. We cannot help with that. If you are having trouble with Transact, we recommend using this service instead:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php
Sierra Chart Support - Engineering Level

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[2021-06-17 17:02:05]
User754053 - Posts: 7
SC-Version: 2270
Data/Trade-Service: Trading Evaluator, use Enhanced Trade Simulation: Yes

Minor Bug:
When naming Accounts Sim1 or similar, issues appear like being unable to switch to those Accounts, and if you only have such an account and trade within PNL is not shown in TradeWindow.
[2021-06-17 18:46:33]
Sierra Chart Engineering - Posts: 98293
This is definitively not a bug. Do not use a naming format like that. You need to use a completely different identifier for the Trade Account.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-06-17 18:46:44
[2021-06-18 02:30:19]
ertrader - Posts: 468
Can you please update the documentation to reflect any additional proper naming format rules? I looked through the documentation and did see this in step 9 under setup instructions:

"In the Trade Account edit field enter any trade account identifier which is at least three characters. Using letters and numbers only."
Date Time Of Last Edit: 2021-06-18 02:36:35
[2021-06-18 16:00:18]
User754053 - Posts: 7
This is definitively not a bug.

I'm terribly sorry for calling it like that, wondering why that naming caused troubles, should be clear from the beginning. Sorry.

Another feature causing problems, at least for me:

Trying to change margin requirements.:
Setting jumps back to 100, every time I entered a different number from 100 and press Update.

Ah, of course, day-trade-margin procentual settings are working, so I'm using them. No worries.

Edit: Thanks, I was not familiar with those terms, and in hindsight I have no idea how I managed to get the other settings working, but that one not. I must have mixed "update" with "upload" within my thinking.

Date Time Of Last Edit: 2021-07-02 17:37:48
imagemargin settings.png / V - Attached On 2021-06-18 15:59:52 UTC - Size: 75.83 KB - 87 views
[2021-06-18 16:24:38]
j4ytr4der_ - Posts: 428
As far as I can tell, "Update" means "read settings saved on server" so in other words, you are erasing what you have put in. Hit Commit instead and see if that takes care of your problem.

I do feel that "update" and "commit" are poor names as they are not at all standard in any software, anywhere. "Refresh" and "Save" would be better IMO.
[2021-06-18 19:45:56]
Sierra_Chart Engineering - Posts: 1975

I do feel that "update" and "commit" are poor names as they are not at all standard in any software, anywhere. "
These terms come from subversion:
https://sliksvn.com/support/subversion-basics-using-check-out-update-check-in-commit/

This is a version control system that we use. Not this specific one on that website, but we do use subversion on our own systems.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-06-18 19:46:14
[2021-06-19 03:04:25]
j4ytr4der_ - Posts: 428
Aha I see. So then it is common terminology in developer circles, but in my 46 years of using software, I've never encountered them in a consumer application. Of course it only requires a moment of experimentation to figure out what they do... still I feel the language could be made a little more user friendly.
[2021-06-28 09:49:49]
User350195 - Posts: 21
Guys the new trade service does not submit orders with Forex symbols. Works fine with futures though.
[2021-06-28 22:23:43]
Sierra_Chart Engineering - Posts: 1975
Regarding this:

Trying to change margin requirements.:
Setting jumps back to 100, every time I entered a different number from 100 and press Update.

Ah, of course, day-trade-margin procentual settings are working, so I'm using them. No worries.
Update to the current version of Sierra Chart:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate


And when you change that value, and after you are all done changing the settings, press the Commit button at the bottom.
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[2021-07-02 10:51:03]
Sierra_Chart Engineering - Posts: 1975
Regarding post #73 and Forex symbols, we will get that issue resolved.
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[2021-07-14 16:12:34]
cskan325 - Posts: 36
I am using Version 2285 and I am having a couple of issues.

1) Under "Service Settings" I am not seeing the option to "Use Enhanced Trade Simulation Service"

2) When I have the Trade Positions and Trade Account Monitor windows open, the "Open Profit/Loss" are not matching up. I am not sure if this is a timing mismatch or a difference in how they are calculated or a glitch.

I have attached screenshots for both.
imageOpen PnL.jpg / V - Attached On 2021-07-14 16:10:55 UTC - Size: 209.17 KB - 72 views
imageTrade Service Settings.jpg / V - Attached On 2021-07-14 16:11:02 UTC - Size: 73.81 KB - 65 views
[2021-07-14 16:33:57]
Sierra Chart Engineering - Posts: 98293
1. That option has been removed because it is no longer needed. So nothing to be concerned with there. We need to update the documentation.


2. We did not do the calculation, is it just a small difference? They will not exactly match because the Trade Positions window, calculates the value locally, and does that at least twice a second whereas the Trade Accounts Monitor receives the value remotely and that will only be received every five seconds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-07-14 16:53:29]
cskan325 - Posts: 36
In the screenshot from message #76, it's off by $63,000, Trade Positions sums up to $65K, Trade Account Monitor shows -$2k.

The screenshot attached to this message shows it's off by $47k, Trade Positions sums up to $72k, Trade Account Monitor shows $25k.

In the past, just by looking at it without doing the math, I thought it was off sometimes maybe a little, I assumed it was just a timing mismatch. But today is the first time I have noticed it being off so much.
imageOpen Position PnL.jpg / V - Attached On 2021-07-14 16:51:28 UTC - Size: 203.41 KB - 100 views
[2021-07-14 23:16:01]
Sierra Chart Engineering - Posts: 98293
This is resolved. It was an issue with the profit/loss calculation thread. For an unknown reason, it was not functioning. We still need to determine the cause.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-07-15 22:19:19]
cskan325 - Posts: 36
I can't be sure this is related but it may help you determine the cause of the p/l not calculating. The calculation worked fine all day but after the end of day for the CME (17:00 EST) and it reopened (18:00 EST), the calculation stopped working again.
[2021-07-15 23:12:12]
Sierra_Chart Engineering - Posts: 1975
We are fairly sure we determined the reason for the problem and we are putting out a software update in about 10 minutes. Let us know if you see a problem afterwards in the coming days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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[2021-07-19 08:10:50]
cnev - Posts: 13
Hi I am in a small group who have been using this successfully for the past few weeks with no major issues while the kinks are been ironed out. For the first time we have run into a wall. Please see clip attached. Something is happening with the OCO orders, They are filling from old price action.
Private File
Attachment Deleted.
[2021-07-19 08:52:49]
Sierra Chart Engineering - Posts: 98293
We apologize for this. When you described the problem, we immediately recognized what the issue is. We are correcting this now. Just allow about 10 minutes.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-07-19 09:01:27
[2021-07-19 09:00:38]
Sierra Chart Engineering - Posts: 98293
This is now resolved.
Sierra Chart Support - Engineering Level

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[2021-07-30 23:53:49]
Sierra_Chart Engineering - Posts: 1975
The web-based trading panel now supports the simulated trading service:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#WebBasedTradingPanel

And we are also finishing the long overdue market data support for the web-based trading panel.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2021-07-31 00:59:38
[2021-08-03 21:48:34]
cskan325 - Posts: 36
I noticed an issue with how the prices display on the Trade Orders window.

For example, if I have 3 assets with different pricing conventions (ie. CL - 2 decimal places, 6E - 5 decimal places, ZN - fractions), which ever one is the at the top of the Trade Orders Window (scroll position) causes all the other trades below it to change to its display format. I can send screenshots if you need it. It's not causing any problems with calculations but it confuses people (demo accounts) who are not familiar with market conventions.
[2021-08-03 22:00:19]
cskan325 - Posts: 36
I would like to make a request for an addition to the "Period Stats" under the Trade Activity Log.

If possible, please add the "Account Value (NLV)" or the "Open Positions Profit/Loss" as a column (these values exist on the Trade Account Monitor but only for the current day). So for example, if the period selected is "Daily", it would show what the NLV was at the end of each day and if period is "Weekly", show the NLV for the end of the week, etc.

Without it, it is difficult to do benchmarking comparisons when there are large open position gains or losses (ie. account performance vs S&P 500).
[2021-08-04 01:19:49]
Sierra Chart Engineering - Posts: 98293
This was a recent issue due to an optimization but has been corrected:
For example, if I have 3 assets with different pricing conventions (ie. CL - 2 decimal places, 6E - 5 decimal places, ZN - fractions), which ever one is the at the top of the Trade Orders Window (scroll position) causes all the other trades below it to change to its display format. I can send screenshots if you need it. It's not causing any problems with calculations but it confuses people (demo accounts) who are not familiar with market conventions.
Update Sierra Chart to the latest release:

https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

What we can add are these two fields for the Period Statistics:
"Maximum FlatToFlat Trade Open Profit"
"Maximum FlatToFlat Trade Open Loss"
Sierra Chart Support - Engineering Level

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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-08-04 01:56:45]
cskan325 - Posts: 36
I read the documentation for MFE and MAE but I don't think it helps my situation.

I am looking for the NLV of the account on a daily basis. I assume the data for the Period Stats are taken as a snapshot at specific points in time. Is it not possible to also capture the Open Position Profit/Loss at the same time? Or maybe I am not understanding your suggestion and I can work out NLV from what currently exists and the MFE/MAE?
[2021-08-04 05:15:26]
Sierra Chart Engineering - Posts: 98293
All of the Trade Statistics functionality does not support anything related to account balance data. They are generated from order fills.

This information can be determined from the fields of information with each fill:
Is it not possible to also capture the Open Position Profit/Loss at the same time?

Yes we think you can work it out. We have already implemented these new fields and they will be out tomorrow:
Or maybe I am not understanding your suggestion and I can work out NLV from what currently exists and the MFE/MAE?

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Date Time Of Last Edit: 2021-08-04 05:15:49
[2021-08-09 21:43:34]
cskan325 - Posts: 36
I am trying to use the ACSIL function sc.GetTotalNetProfitLossForAllSymbols(0) but it returns $0 even though there are many days of order fill data.

Does this function not work with Trading Evaluator?
[2021-08-11 11:49:13]
Sierra Chart Engineering - Posts: 98293
It does but this information comes from the Trade Statistics for Charts tab of the Trade Activity Log:

https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradeStatisticsForChartsTab
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Date Time Of Last Edit: 2021-08-11 12:10:49
[2021-08-11 12:18:29]
Sierra Chart Engineering - Posts: 98293
We will run a test right now for this. We will include this in the Trading: Profit/Loss Text study.
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[2021-08-19 10:28:02]
Sierra Chart Engineering - Posts: 98293
In the last few weeks we have been working on isolating the cause of a deadlock condition in this trade simulation service.

When this has happened, it has interrupted this service for a few minutes at a time. It mostly has affected the delayed version of the service. The issue has occurred only a limited number of times like three or four times.

We have finally identified the cause of this and resolved it.
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Date Time Of Last Edit: 2021-08-19 10:28:46
[2021-08-20 18:49:24]
cskan325 - Posts: 36
I have an intermittent issue with orders being automatically cancelled because maximum position limit would be exceeded while testing with Trading Evaluator.

I think I have narrowed down the situations under which this occurs. In the attached screenshot of the the Trade Activity Log, 2 orders (OrderID 44529 is LimitChase, OrderID 44530 is Limit) are entered through ACSIL to sell 2 contracts each, while the current positions is -2 and the limit is -6. 1 order (OrderID 44529) fills and Internal Position Quantity is updated to -4 from -2. But after this fill, order 44529 is still showing as Open when the second order tries to fill and then the system automatically cancels the second order since if both orders fill this would exceed the limit of -6.

I have checked the logs of other trades under the same circumstances and they work fine. If requested, I can attach a screenshot of a similar trade that worked without a problem. The difference between them is the order in which the log shows trades being Open/Pending Open/Filled.

I am only guessing the timing is the issue, so I am open to other suggestions.
imageTrade Activity Log.jpg / V - Attached On 2021-08-20 18:47:06 UTC - Size: 253.05 KB - 38 views
[2021-08-20 20:02:37]
Sierra_Chart Engineering - Posts: 1975
But after this fill, order 44529 is still showing as Open when the second order tries to fill and then the system automatically cancels the second order since if both orders fill this would exceed the limit of -6.
Why would the position exceed -6? If the position is -4 and the quantity of the sell order is 2, then this makes no sense.

And we need to know know the Service Order ID. Not the internal order ID.

And how is the position limit being set? Through the settings here?:
https://www.sierrachart.com/index.php?page=doc/TradeAccountAndRiskManagement.php

We need to know what specific setting you are referring to.
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[2021-08-20 21:06:17]
cskan325 - Posts: 36
The new screenshots include the ServiceOrderIDs.

The position limit is set using sc.MaximumPositionAllowed and I have yet to see this limit exceeded, so I think it is working properly.

This is my guess; even though 44529 is filled and the quantity has updated to -4, the system still thinks 44529 is open. When 44530 tries to execute, it adds it's -2 to the -2 of 44529 (which is still showing open even though it has filled) and the system cancels 44530 because if both orders execute, then the total position would be -8. If you look at the order in which 44529 and 44530 are "Open" under Order Status, you can see that 44530 (23:17:41:427000) opens before 44529 (23:13:41:427001). Also, 44529 shows that it is open again afterwards at 23:17:41.477.

I've also attached another set of trades executed using the same block of ACSIL code that worked properly. You can see how the timestamps for the properly executed set of trades are sequential in terms of when each OrderID is opened.

My ACSIL study enters 44529 in one block of code and then enters 44530 in the next block of code during the same iteration through the study and then checks for fills/etc. on subsequent iterations. Maybe if the server gets bogged down I am not giving it enough time to update the fill status before I try to execute the second trade? It happens very rarely though, I think only 3 or 4 times in the last week, but when it happens it really throws things off.
imageMalfunctioning Trades.jpg / V - Attached On 2021-08-20 21:04:17 UTC - Size: 263.23 KB - 56 views
imageWorking Trades.jpg / V - Attached On 2021-08-20 21:04:33 UTC - Size: 253.3 KB - 48 views
[2021-08-23 04:52:44]
Sierra Chart Engineering - Posts: 98293
Maybe if the server gets bogged down I am not giving it enough time to update the fill status before I try to execute the second trade?
The server never gets "bogged" down. That just does not happen.

Additionally what is described in post #94 is fully irrelevant to the issue. It has nothing to do with this at all. That only occurred one time. We should not even have posted that.

This is my guess; even though 44529 is filled and the quantity has updated to -4, the system still thinks 44529 is open. When 44530 tries to execute, it adds it's -2 to the -2 of 44529 (which is still showing open even though it has filled) and the system cancels 44530 because if both orders execute, then the total position would be -8.
No this is definitely not a correct understanding.


The order that has been canceled was canceled by you. The information is below. It is not Sierra Chart canceling that.
ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  HighDuringPosition  LowDuringPosition  Note  AccountBalance  ExchangeOrderID  ClientOrderID  TimeInForce
Orders  2021-08-17 23:17:41.755996  [Sim]ZSX21  Cancel request from DTC client #6. Sierra Chart. 75.134.234.161  1047639  1047639  Limit  2  Sell  1355.75    Pending Cancel      Jeff-Demo  Open    -4          0.00      Day
Orders  2021-08-17 23:17:41.756018  [Sim]ZSX21  Simulated order canceled  1047639  1047639  Limit  2  Sell  1355.75    Canceled      Jeff-Demo  Open    -4          0.00      Day

Sometimes the order of the data in the trade activity log is not exactly how events occur just due to time stamping differences.

We are now locking this thread. It is too long and this should not have been posted here.
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Date Time Of Last Edit: 2021-08-23 04:54:18
[2021-08-23 15:22:46]
Sierra Chart Engineering - Posts: 98293
The other thing in regards to post #98, the prior post, is that Position limits, whether set on the Trading Evaluator service or within Sierra Chart, do not cancel orders. They only initially reject newly submitted orders.
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Date Time Of Last Edit: 2021-08-23 17:37:49

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