Support Board
Date/Time: Sat, 20 Apr 2024 16:25:02 +0000
Want to disable Delayed Data Feed
View Count: 690
[2021-03-15 00:14:08] |
juninhovree - Posts: 3 |
Hi, I changed my package to 11 and activated the Denali Exchange Data Feed. I have already changed the Global-Data/Trade settings in Sierra but all my charts still showing Delayed data. How do I get real time data on the chart? |
[2021-03-15 02:07:56] |
Sierra Chart Engineering - Posts: 104368 |
The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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