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Direct MessagesDate/Time: Fri, 26 Apr 2024 23:08:39 +0000
Live SPX Data
View Count: 970
| [2021-03-02 00:20:38] |
| User988578 - Posts: 24 |
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i should like to have live spx data - this is now delayed before you take any action , i looked at the options and am not sure what the appropriate fee is did i have market depth before ? i may not need this but yes i wand live spx data please |
| [2021-03-02 02:28:47] |
| Sierra_Chart Engineering - Posts: 14106 |
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When you say SPX, do you mean mini S&P 500 futures? We just want to be sure exactly what you need. Market depth is available for futures. The exchange that you had previously is: CME E-mini, For professionals and users without a trading account This exchange fee does have market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-30 21:00:19] |
| User988578 - Posts: 24 |
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hello i dont think that i got a reply to my last message i asked for help as my fees have increased and there may be a way to reduce this initially i had no live data for spx mini futures so i reactivated something my costs are about $25 higher am i supposed to change to pack 11 all i need is what i had before some insight would be much appreciated thank you |
| [2021-03-30 21:08:58] |
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Yes we did reply above. We will be changing your Service Package to 11, today. That will then include the Denali Exchange Data Feed. The cost will be 46 USD per month plus exchange fees. You can find the cost of exchange fees here: Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) ---- What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-02 08:53:10] |
| User988578 - Posts: 24 |
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hello i have been changed to service pack 11 my ftse feed is about an hour old although it was delayed by 10 mins before is there no live ftse feed and please explain why my package has changed thank you max oartridge |
| [2021-05-02 20:46:22] |
| John - SC Support - Posts: 31159 |
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You are on Package 11 since you are getting data for the EUREX, which is part of our Denali Exchange Data Feed. In order to get the data from the Denali Exchange Data Feed, you need to be on package 10, 11, or 12. What exactly are you looking for in terms of the FTSE data? Are you looking for data from the London Stock Exchange, or are you looking for the index itself, or a futures of the FTSE, or a CFD of the UK100? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-04 09:58:07] |
| User988578 - Posts: 24 |
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hello i have a problem in that i cant get live esh-22 emini sand p 500 futures my feed is still delayed i have a uk futures account with Ig index i activated 2 new feeds this morning but the feed is still delayed previously o had cme for prof without a trading account what do i need to do to gert live prices not 10 mins delayed please |
| [2022-01-04 15:55:10] |
| John - SC Support - Posts: 31159 |
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The first thing to understand is that the CME Group has a requirement that you have a live, funded, futures trading account that can be verified by have you connect your Sierra Chart software to the account, in order to qualify for the non-professional exchange fees. For more information on this, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges We are not familiar with IG Group and whether they support the trading services that we can connect to. They would need to have you setup to use either CQG or Rithmic for us to be able to verify your account with them. If they use their own order routing, then we will not be able to do this, in which case you would either need to open another account to verify your non-professional status, or you would need to pay the Professional exchange fees. Let us know if you will be able to connect to your IG Group account and what order routing service they have you setup with, or if you just want to pay the professional fees. We can direct you from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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