Support Board

Date/Time: Tue, 07 May 2024 10:39:01 +0000

Post From: Live SPX Data

[2022-01-04 15:55:10] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31419
The first thing to understand is that the CME Group has a requirement that you have a live, funded, futures trading account that can be verified by have you connect your Sierra Chart software to the account, in order to qualify for the non-professional exchange fees. For more information on this, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges We are not familiar with IG Group and whether they support the trading services that we can connect to. They would need to have you setup to use either CQG or Rithmic for us to be able to verify your account with them. If they use their own order routing, then we will not be able to do this, in which case you would either need to open another account to verify your non-professional status, or you would need to pay the Professional exchange fees. Let us know if you will be able to connect to your IG Group account and what order routing service they have you setup with, or if you just want to pay the professional fees. We can direct you from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing