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Date/Time: Thu, 28 Mar 2024 15:45:19 +0000



Still valid the option: Sierra Chart-CQG data and routing?

View Count: 535

[2021-02-23 16:41:38]
AD544 - Posts: 64
From an AMP customer...

In the meantime that your new CME service will be out and safe (in about 1 month you said), I would prefer for some reasons to trade with the CQG data and CQG order routing

Is it safe and reliable?

Thanks
Date Time Of Last Edit: 2021-02-23 16:43:52
[2021-02-23 17:34:25]
John - SC Support - Posts: 30428
Yes, trading with CQG is safe and reliable. We just recommend using the Denali Exchange Data Feed for your data, as you have access to much more historical data and a better overall experience, as we have better control over our own interfaces to the markets.

Refer to the information here:
Denali Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-01 18:45:15]
AD544 - Posts: 64
ARE YOU SAYING THAT THE FREE PACKAGE 3 FROM AMP WON'T BE AVAILABLE ANYMORE?

As we have said many times to Sierra Chart users over the years. It is important that you are in control and do not pay for Sierra Chart through a broker. That is not the preferred way. If you had an interruption, take responsibility, and have AMP cancel billing of your SC account through your AMP trading account and tell us that is done and then pay for your SC account directly thereafter to Sierra Chart.

However, this is not even going to be necessary any longer because we are going to make this the case for all Sierra Chart users using Sierra Chart through a broker whether that is AMP or Transact, effective the end of March or the end of April 2021.

Date Time Of Last Edit: 2021-03-01 18:57:26
[2021-03-01 18:57:05]
AD544 - Posts: 64
JUST READ THIS:

It is a decision of Sierra Chart, that beyond March 3, 2021, brokers including AMP and other ones cannot create new Sierra Chart accounts, or existing Sierra Chart accounts, for billing through an AMP trading account.

We had planned this to be March 31, 2021. However, we moved the date up, because there is too much confusion through billing through third party and it is creating an unnecessary amount of support which is extremely burdensome and we are very behind.

SO FROM PAYING ZERO WITH CQG DATA FEED +CQG ORDER ROUTING NOW WHAT I HAVE TO PAY MONTHLY TO HAVE SIERRA PACKAGE 3 AND DENALI + CQG ORDER ROUTING?????
Date Time Of Last Edit: 2021-03-01 19:01:28
[2021-03-01 19:44:28]
Sierra Chart Engineering - Posts: 104368
The current cost, is 36 USD per month for package 10:
Description of Service Packages and Pricing: Packages

There may be changes to the new packages next month, and probably a price reduction for the new ones. But certainly there will be no more free package through any broker. For more information, refer to:
Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed

This is nothing new and has been posted for some time now and announced to users, about 1.5 months ago.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-01 22:42:33
[2021-03-01 22:42:42]
Sierra Chart Engineering - Posts: 104368
Prior post has been corrected with the correct price for Service Package 10.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-01 22:42:47

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