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Date/Time: Sun, 05 May 2024 12:44:55 +0000



charts are not updating for Stocks

View Count: 770

[2021-01-27 16:15:43]
meghnesh - Posts: 16
Hi,

I aam not reciving data for NYSE/NASDAQ Stocks.
The charts anot not updating at all. The last updated time shows as 10.25am US Time.
imageStocks.png / V - Attached On 2021-01-27 16:15:25 UTC - Size: 51.98 KB - 181 views
[2021-01-27 16:41:56]
John - SC Support - Posts: 31362
You are not setup to receive real-time data for U.S. Stocks. What you are seeing is the Historical Data. Refer to the information here:
Sierra Chart Historical Data Service

If you are interested in getting Real-Time data for U.S. Stocks, then you would need to enable the Sierra Chart Exchange Data Feed and activate the U.S. Equities exchange. Refer to the information here:
Sierra Chart Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-05 13:00:41]
meghnesh - Posts: 16
Yes,
I am looking forward to trade US Stocks on Simulation with Real Time Feed.
Do I need a funded Broker Account to receive a Real Time Data Feed on a Simulated account ?

Also, I will be using Cummulative Delta Indicator. Will I receieve Actual Bid and Ask volumes for all US Stocks ?

Thanks.
[2021-02-05 16:03:08]
John - SC Support - Posts: 31362
You do not need a funded broker account in order to get the Real-Time U.S. Stock Data. That requirement is just for the CME Group.

Our U.S. Equities data does include the Bid and Ask trade information. But, just so you are aware, it does NOT include Level 2 Market Depth Data.

The U.S. Equities data is part of the Sierra Chart Exchange Data Feed. Refer to the information here, which includes the Setup Instructions to get it running:
Sierra Chart Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-05 16:54:35]
meghnesh - Posts: 16
Hi,


Thanks for the link.
So I believe this is the price for me being a Non-Professional:
U.S. Equities (NYSE, NASDAQ, AMEX)  10.50 USD / month.

Also, unable to understand 250 or 750 Real-Time Symbols. If I choose 250, which 250 symbols are included ?

Thanks,
[2021-02-05 17:37:59]
John - SC Support - Posts: 31362
The cost is the following:
- Sierra Chart Exchange Data Feed activation fee (250 symbols): $25.00
- U.S. Equities exchange: $10.50
Total: $35.50

The number of symbols is how many concurrent symbols you can track within the Sierra Chart software. For example, we had someone wanting to watch the entire NASDAQ in his quote board, which would be approximately 3300 symbols at the same time.

If you are just watching a few symbols, then the 250 limit will be more than enough.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-21 12:32:10]
meghnesh - Posts: 16
Thanks,

So do we not need the Standard(3) or Advanced(5) Service package on for US Stocks ?

Thanks,
Regards
Meghnesh
[2021-02-22 16:13:27]
John - SC Support - Posts: 31362
You need one of the packages to be able to use Sierra Chart for anything. That is a separate cost from the Data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 14:49:26]
meghnesh - Posts: 16
Hi,

Have activated subscriptions for US Equities.
I have a Live Account with Interactive Brokers.

Is it possible to connect my Sierra Chart with IB so that I can execute Trades from Sierra Chart ? Is there an additional fee for that ?

Thanks,
[2021-03-05 15:44:48]
John - SC Support - Posts: 31362
No additional fee to connect to Interactive Brokers. Just follow the Setup Instructions here:
Interactive Brokers Trading Service
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 15:54:31]
meghnesh - Posts: 16
Hi John,

Thanks for the response. Since I aleady have a Sierra Market Data Subscription for US Equities, will I need to activate the Market Data Subscriptions from IB too ?

Thanks,
[2021-03-05 16:37:27]
John - SC Support - Posts: 31362
No, at least not for Sierra Chart. You may need to have it in order to get data into their software, but that is something you will need to look into.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 16:49:14]
meghnesh - Posts: 16
Sorry Jon, too consufing to me..
If I choose IB from the drop down list under Data/Trade Service Settings, does it mean I will receieve the Market Data from IB ?
If Yes, it does not make sense to me as I have paid additional for SC Data Feed too.
Also, if I place an order from Sierra Chart, will the order be placed on IB ?

Thanks,
Date Time Of Last Edit: 2021-03-05 17:13:50
[2021-03-05 17:12:55]
John - SC Support - Posts: 31362
Yes, again, as long as you have got the setup done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 17:16:17]
meghnesh - Posts: 16
Sorry Jon, too consufing to me..
If I choose IB from the drop down list under Data/Trade Service Settings, does it mean I will receieve the Market Data from IB ?
If Yes, it does not make sense to me as I have paid additional for SC Data Feed too.
[2021-03-05 17:19:27]
John - SC Support - Posts: 31362
As long as you are paying for data from us, and you have the option for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds set to Yes, then when you have Interactive Brokers selected as your service, then you will still get the data from us.

Basically, we give priority to our data feed first, then if you are not getting the data from us, you will get it from your trading service.

Just go through the Setup Instructions to connect to IB and you will be fine.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-06 00:21:04]
Sierra Chart Engineering - Posts: 104368
This is explained here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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