Support Board

Date/Time: Sat, 18 May 2024 21:54:47 +0000

Post From: charts are not updating for Stocks

[2021-03-05 17:19:27] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
As long as you are paying for data from us, and you have the option for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds set to Yes, then when you have Interactive Brokers selected as your service, then you will still get the data from us. Basically, we give priority to our data feed first, then if you are not getting the data from us, you will get it from your trading service. Just go through the Setup Instructions to connect to IB and you will be fine. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing